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About Motive
Motive, formerly KeepTruckin, builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses across industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, & delivery.
Visit gomotive.com to learn more.
Motive pricing
Motive has a free version and offers a free trial.
Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes
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Motive Reviews
Feature rating
5 reviews of 1,669
View all reviews
Simon
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 23/06/2022
Already a very good solution on its way to become greater and greater
Pros
The product is relatively easy and quick to subscribe to, deploy, and use. We love how beautiful and uncluttered their apps are (mobile and desktop). The most needed features are covered with Motive's basic subscription and when coupled with a higher subscription and AI real-time dashcams, Motive leads the way as a premier partner for trucking companies.
Cons
We do not hesitate to use their 24/7 support (phone/chat) to better understand the product and to resolve issues. However, the best way to contact them is by phone as sometimes we tend to be less understood through the chat application and it happened several times we were left without a response for long periods of time. I recommend calling them directly for quick follow-ups and resolutions.
Alternatives Considered
Fleet CompleteReasons for Switching to Motive
Motive met all of our current needs as a young trucking company and seemed to be better positioned than the alternative solutions regarding the future of its offering.Response from Motive
Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at [email protected] or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.
Replied 24/06/2022
Jesse
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 26/08/2024
Territory Manager
good way to get accurate locations on where my team is at, at all times and gives me location history to better serve our customers
Pros
gives the codes and reasons why truck is acting up
Cons
N/A - at the moment there's nothing i can say i dislike or like lease about it.
Response from Motive
Hey Jesse!
Thank you for the wonderful review! We're thrilled to hear that you appreciate our service.
Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564.
We will be more than happy to assist you!
Replied 02/09/2024
Alex
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 11/12/2024
Don't 2nd Guess..Make the Switch
Everything so far, has been phenomenal. They helped us transition from our old platform, and integrate all of our units.
Pros
The reliability of service. We've had zero issues with tracking since we've started with Motive.
Cons
That they didn't reach out to me sooner to switch.
Reasons for Choosing Motive
Coverage was horrible in our work areas, and customer service was horrendous.Switched From
Verizon ConnectReasons for Switching to Motive
Price, coverage, & functionality for our business needs, is what led us to choose Motive.Response from Motive
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
Replied 12/12/2024
Joel
- Industry: Transportation/Trucking/Railroad
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
3
Reviewed on 29/09/2024
Good alternative to the big bulky ELD screens
I like the motive ELD app is convenient. You don’t have to get a big bulky screen installed in your work truck and the app is very user-friendly. However, the financial tactics could be better. Inform the customer about the lump sum fee instead of telling them great price.
Pros
You can use your cell phone instead of the big clock screen that you had to get installed in your semi truck
Cons
The one thing I don’t like about motive is their financial tactics. They’ll tell you a great price, but they failed to inform you that you have to pay a lump sum fee.
Response from Motive
Hi Joel S,
Thanks for the constructive feedback. This information helps us determine what improvements we need to make. Your feedback is extremely important to us and it's incredibly rewarding to know that our efforts are making a positive impact. Please feel free to reach out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
Regards,
Bobby Young
Replied 01/10/2024
Devlin
- Industry: Transportation/Trucking/Railroad
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 02/10/2024
Motive is easy
I have had motive for 4 yrs now and overall its been easy to navigate and edit .
Pros
Easy to edit time when you forget, many times i forget to log my trips but i find easy to edit and get my logs correct.
Cons
Sometimes it disconnects from the unit inside the truck.
Response from Motive
Thank you so much for your kind words, Devlin!
We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.
Your feedback is extremely important to us as it helps us improve the customer experience.
If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564.
We look forward to serving you again soon!
Regards,
Russell Cook
Motive Support
Replied 08/10/2024
