--- description: Review of Simple Interact Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Simple Interact | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Community and Federally Qualified Health Centre Software](/directory/3/community-health-center-software/software) > [Simple Interact](/software/51749/simple-interact) # Simple Interact Canonical: https://www.softwareadvice.com.au/software/51749/simple-interact Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/51749/simple-interact?page=2) > Simple Interact is a deeply-integrated highly-customizable front office automation platform that caters to physician groups, health centers (FQHCs), and hospitals. This solution helps healthcare facilities run more efficiently and profitably by boosting staff productivity, reducing provider burnout, and elevating the patient experience. Simple Interact offers a comprehensive set of services that customers can pick and choose from: - Digital Patient Forms to enable paperless workflows such as intake, check-in, screenings, and ad-hoc consents using mobile-friendly forms with multi-language support. - Digital Patient Engagement to enable Email/SMS/Phone communications such as reminders, confirmations, broadcast messages, 2-Way SMS chats, and outreach campaigns. - Digital Patient Feedback to handle negative feedback proactively while garnering positive reviews on online location and provider listings such as Google and Healthgrades. - Digital Patient Scheduling to manage online appointment requests and referral requests while also automating the filling of canceled appointment slots. Simple Interact differentiators: - Religious about the word "simple" and the platform's ease-of-use leads to higher patient participation and staff adoption, which in turn leads to better business results. - Foundational architectural principles prioritize flexibility and customizability enabling us to rapidly address customer-specific needs and evolving market demands. - Deep integration and ability to push discrete data into EHR systems (ex: athenahealth, NextGen, Veradigm, eClinicalWorks) significantly reduces burden on staff by eliminating manual data entry. - Phased roll out process ensures minimum disruption while delivering results right away. Staff training is short and quick. This leads to a faster learning curve and higher staff adoption. - Continuity of support and implementation personnel, and users receive a personalized service. - Relentless about continuously enhancing an already comprehensive platform. Simple Interact takes pride in listening to users and address their evolving needs. Business Impact: - Reduce material costs by going paperless - Streamline and speed up patient workflow - Increase staff productivity and provider utilization while reducing burnout - Save providers time by using HPI forms to automatically generate a human-readable physician note - Minimize lost revenue by reducing no-shows, appointment leakage, and referral leakage - Enhance patient convenience and experience by improving patient access and communication - Acquire and retain more patients by capturing patient feedback consistently and improving online reputation - Reduce MIPS penalty by automating data capture of quality measures - Increase revenue opportunities such as incentivized payments, funding, upselling, and payment capture Simple Interact built the software platform from the ground up to help healthcare providers address three constant challenges: rising costs, downward pressure on reimbursements, and ever-changing regulatory requirements. > > Verdict: Rated **4.8/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 24 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Simple Interact - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 150.00 - **Pricing Details**: Comprehensive suite of services with the option to select a la carte. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: United States ## Features - API - Alerts/Notifications - Appointment Scheduling - Automated Scheduling - Booking Management - Clinical Assessment Tool - Communication Management - Confirmations/Reminders - Customisable Forms - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - HIPAA Compliant - Live Chat - Messaging - Mobile Access - Multi-Language - Multi-Location - Multi-Physician ## Integrations (3 total) - AthenaPortal - NextGen Enterprise - eClinicalWorks ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Community and Federally Qualified Health Centre Software](https://www.softwareadvice.com.au/directory/3/community-health-center-software/software) ## Related Categories - [Community and Federally Qualified Health Centre Software](https://www.softwareadvice.com.au/directory/3/community-health-center-software/software) - [Clinic Management Software](https://www.softwareadvice.com.au/directory/3421/clinic-management/software) - [Patient Management Software](https://www.softwareadvice.com.au/directory/3489/patient-intake/software) - [Patient Engagement Software](https://www.softwareadvice.com.au/directory/3429/patient-engagement/software) - [Patient Check-In Software](https://www.softwareadvice.com.au/directory/3453/patient-kiosk/software) ## Alternatives 1. [athenaOne](https://www.softwareadvice.com.au/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) 2. [DrChrono](https://www.softwareadvice.com.au/software/131146/drchronobillingservices) — 3.9/5 (489 reviews) 3. [RXNT](https://www.softwareadvice.com.au/software/26627/rxnt-emr) — 4.3/5 (495 reviews) 4. [NextGen Office](https://www.softwareadvice.com.au/software/54477/nextgen-psychology) — 4.0/5 (1279 reviews) 5. [Qualifacts Insync](https://www.softwareadvice.com.au/software/421013/qualifacts-insync) — 4.5/5 (391 reviews) ## Reviews ### "Highest of Recommendations\!" — 5.0/5 > **Mark** | *6 March 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: They were able to automate our communication and electronic form process. I had been looking for a solution for several years but they were the first to offer both out of the box systems along with the customization we needed. > > **Cons**: So far I have found no negatives. They do a great job\! > > When I signed up to use their services I knew I found a great vendor who would automate all of our communication and paperwork needs. What I didn't know was I actually would find a partner to help us champion our successes together. I highly recommend them and I'm confident you'll be glad to partner with them as well\! ----- ### "Wonderful" — 5.0/5 > **Amanda** | *30 June 2021* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Wow this company truly is a product that you want to implement today to streamline your front office automation\! The sign-up to implementation has been just as the company name, Simple\! The team at Simple Interact is knowledgeable in all areas of front desk. Simple interact will look at implementation from the patients perspective and what your current workflow is and design your forms to meet all expectations without disruption of clinic flow. I can not say enough positive things about this company, their product, and their team they are simply the best\! > > **Cons**: That our organization did not implement sooner\! > > Reduction in manual process completed by staff are now automated and this has freed up staff to take on other tasks. Reduction in no shows. Improvement in collecting necessary demographics and medical information. ----- ### "Good patient portal but could be better." — 4.0/5 > **Bill** | *5 July 2019* | Medical Practice | Recommendation rating: 6.0/10 > > **Pros**: The fact that it is electronic and patients have their own portal. > > **Cons**: There have been a lot of crashes when patients fill out their paperwork. Also there needs to be an easier way for the providers to manually send patients information. Instead of it being computer/system based. ----- ### "Simple Interact- Trimera Health" — 5.0/5 > **Michael** | *12 September 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Customer service, easy onboarding and implementation, results\! > > **Cons**: we do not have any complaints with simple interact. > > Wonderful- we plan on adding more services in 2025 ----- ### "Amazing Team \! \[SENSITIVE CONTENT HIDDEN\] are top notch\!" — 5.0/5 > **jody** | *3 June 2020* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Integration with the EHR format cutting down registration time at the front desk has been substantially helpful at the front desk. The text message reminders are a huge asset and help keep our patients informed. > > **Cons**: Sometimes, patients do receive reminders of cancelled appointments , but that is only when cancelled a few days prior. > > I cannot say enough about the amazing staff and support at Simple Interact. Their customer service is better than most companies I have ever worked with. They address any issues immediately and are so very friendly. \[SENSITIVE CONTENT HIDDEN\] are an amazing group of people who truly want to make your practices more successful. So thankful for the convenience factor of the software. Patients love being able to fill their paperwork out at home, it just sets up the patients experience for success. I also love the feedback we get via the survey at the end\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/51749/simple-interact?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/51749/simple-interact) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data