---
description: Review of Engaige Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Engaige | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Engaige](/software/518181/Engaige)

# Engaige

Canonical: https://www.softwareadvice.com.au/software/518181/Engaige

> Engaige is an AI-powered customer experience platform. It is designed to help companies handle complex customer service inquiries. The platform caters to a range of industries such as printing, fashion, consumer electronics, beauty and cosmetics, SaaS, fintech, travel, and e-commerce. It empowers these companies to deliver exceptional customer support.

The platform's key features include AI Agent Assist. This feature makes human agents twice as efficient by providing recommendations and automating actions. Engaige's Solve \& Support module automatically resolves complex customer service questions. This can reduce costs by up to 80%. The Insights feature uncovers valuable insights from support interactions. This helps companies route tickets, identify trends, and automate knowledge base management. The platform also seamlessly integrates with a company's existing software suite. This ensures a smooth and efficient customer experience.

Engaige's Automated Tagging \& Routing functionality automatically tags conversations and routes them to the right agent. This ensures customers receive the most appropriate and efficient support. By leveraging the power of AI, Engaige enables companies to enhance their customer service, reduce costs, and ultimately, drive customer satisfaction and loyalty.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Helloprint

## Commercial Context

- **Starting Price**: USD 10,000.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English
- **Available Countries**: Belgium, Netherlands, United Kingdom, United States

## Features

- Customer Communication
- Customer Support
- Generative AI
- Knowledge Base Management
- Knowledge Management
- Natural Language Processing
- Support Ticket Management
- Tagging
- Ticket Management

## Integrations (7 total)

- Dixa
- Freshdesk
- Gmail
- Intercom
- Kustomer
- Trengo
- Zendesk Suite

## Category

- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)
- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [Virtual Assistant Software](https://www.softwareadvice.com.au/directory/4488/virtual-assistant/software)
- [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software)

## Alternatives

1. [Forethought](https://www.softwareadvice.com.au/software/203473/forethought) — 4.5/5 (11 reviews)
2. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews)
3. [Tidio](https://www.softwareadvice.com.au/software/157633/tidio-chat) — 4.7/5 (590 reviews)
4. [Intercom](https://www.softwareadvice.com.au/software/378292/intercom) — 4.5/5 (1131 reviews)
5. [Gladly](https://www.softwareadvice.com.au/software/168565/gladly) — 4.8/5 (139 reviews)

## Reviews

### "Enorme efficiëntieslag en kostenbesparing" — 5.0/5

> **Joeri** | *31 January 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Voor een van mijn opdrachtgegevers ben ik in contact gekomen met Engaige. De opdrachtgever zit midden in een enorme groei en daar komen natuurlijk ook de nodige uitdagingen bij kijken. Een daarvan is het snel opschalen van hun klantenservice terwijl de service kwaliteit behouden blijft. Met het generatieve AI-platform voor klantenondersteuning van Engaige hebben we dit probleem niet alleen direct weten te tackelen, maar hebben we daarnaast ook een mooie groei in sales gezien door 24/7 klantenservice aan te kunnen bieden, zonder dat hier een medewerker aan te pas hoeft te komen. Een absolute must dus voor grote en snel groeiende ondernemingen\!
> 
> **Cons**: Tot nu toe heb ik geen minpunten kunnen vinden. We zijn echt onder de indruk van de software van Engaige en kijken ernaar uit om steeds intensiever gebruik te gaan maken hiervan.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/518181/Engaige)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/518181-Engaige/> |
| en-AU | <https://www.softwareadvice.com.au/software/518181/Engaige> |
| en-GB | <https://www.softwareadvice.co.uk/software/518181/Engaige> |
| en-IE | <https://www.softwareadvice.ie/software/518181/Engaige> |
| en-NZ | <https://www.softwareadvice.co.nz/software/518181/Engaige> |

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