--- description: Review of Klearcom Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Klearcom | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Automation Testing Tools](/directory/4187/automation-testing/software) > [Klearcom](/software/520443/Klearcom) # Klearcom Canonical: https://www.softwareadvice.com.au/software/520443/Klearcom Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/520443/Klearcom?page=2) > Domestic IVR Testing In Over 100+ Countries. Experience real-time toll and toll-free number testing with Klearcom’s single-test SaaS platform, featuring fixed line/GSM, no installation, and 24/7 triage. Klearcom has developed an AI-driven SaaS platform that ensures multinational contact centers are the first to know about issues with their domestic speech-based IVRs, pinpointing root causes in real time and preventing customer outages in over 96 countries. Our platform leverages AI to quickly detect and resolve problems by analyzing the full customer call path, benchmarking performance, and alerting on every issue. Utilizing machine learning, automatic speech recognition, and audio fingerprinting, we offer a comprehensive view of the call journey from customer to agent with a single test, which is highly appealing to our enterprise clients. We enable our customers to benchmark local performance across more than 96 countries, uncovering blind spots in domestic IVR performance and enhancing the global customer experience one conversation at a time. Key advantages of our platform include measuring audio quality at each call stage, conducting IVR/speech bot testing in 96 countries, and performing speech intent testing in 40+ languages. For instance, when a user says a drug name on a Pfizer IVR in Japanese, our platform ensures the speechbot understands the intent and correctly transfers the call. The most significant advantage of our platform is that it requires zero integration with customer systems—simply provide the number, and Klearcom takes care of the rest. > > Verdict: Rated **4.8/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 11 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Klearcom ## Commercial Context - **Starting Price**: USD 0.01 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Please contact Klearcom for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Bahrain, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark and 67 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Assessment Management - Audio Capture - Auto-Dialer - Automatic Call Distribution - Automatic Transcription - Benchmarking - CRM - Call Center Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting ## Integrations (7 total) - HubSpot Content Hub - Jira Align - PagerDuty - SNMP .Net Component - ServiceNow IT Service Management - ServiceNow Problem Management - Zoho CRM Plus ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Automation Testing Tools](https://www.softwareadvice.com.au/directory/4187/automation-testing/software) ## Related Categories - [Automation Testing Tools](https://www.softwareadvice.com.au/directory/4187/automation-testing/software) - [Contact Centre Quality Assurance Software](https://www.softwareadvice.com.au/directory/4478/quality-assurance/software) - [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software) - [Speech Recognition Software](https://www.softwareadvice.com.au/directory/4139/speech-recognition/software) - [Load Testing Software](https://www.softwareadvice.com.au/directory/4634/load-testing/software) ## Alternatives 1. [BrowserStack](https://www.softwareadvice.com.au/software/200650/browserstack) — 4.6/5 (749 reviews) 2. [TestMu AI](https://www.softwareadvice.com.au/software/41699/lambdatest) — 4.6/5 (543 reviews) 3. [ACCELQ](https://www.softwareadvice.com.au/software/228334/accelq) — 4.9/5 (130 reviews) 4. [Katalon Studio](https://www.softwareadvice.com.au/software/321525/katalon-studio) — 4.4/5 (706 reviews) 5. [Mailinator](https://www.softwareadvice.com.au/software/263160/mailinator) — 4.7/5 (146 reviews) ## Reviews ### "Excellent Partner" — 5.0/5 > **Margot** | *16 April 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Klearcom is its powerful automation capabilities. The ability to test phone lines regularly and automatically has been a game-changer for us. Klearcom's tools have also been instrumental in catching issues with our system during off hours, which helps us avoid any impact on business operations. Additionally, the auto discovery feature has saved us a significant amount of time by accurately documenting our "as is" state, which is crucial for our transition to a new system. > > **Cons**: There isn't anything I liked the least about Klearcom. The team has been incredibly responsive and supportive throughout our implementation process. Whenever we encountered any issues or had questions, they were quick to provide assistance and solutions, ensuring that our transition was as smooth as possible. Their dedication to customer service has been outstanding and has made a significant positive impact on our experience. > > Overall, my experience with Klearcom has been very positive. The platform has significantly improved our ability to manage and test our phone lines and IVR systems. The automation and validation features have ensured that we maintain high-quality service for our end customers. Klearcom has also been a valuable partner in documenting our current systems, which has been essential for our transition to new technologies. The ongoing benefits and improvements in efficiency and reliability have made Klearcom an excellent choice for our needs. ----- ### "Gold Star Klearcom" — 4.0/5 > **Anthony** | *16 October 2024* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: Klearcom's team was very easy to work with and very accommodating. \[sensitive content hidden\] and team went above and beyond to assist Boerhinger in getting onboarded and understanding the process and best uses. > > **Cons**: Klearcom's reporting is less than we'd like but they have made adjustments and accommodations for us while working the applications to meet our expectations and needs. > > Overall, Klearcom was a wise choice for Boehringer. I look forward to a long working partnership with the team and growing in functionality. The ease of interaction is priceless\! ----- ### "Klearcom provides a strong automated solution for the manual task of test calls" — 4.0/5 > **Jeremy** | *8 August 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Klearcom automated a manual task of tests calls while also being able to provide additional metrics \& insights to caller experience > > **Cons**: Dashboards aren't intuitive unless you're a expert on the system ----- ### "Remote Testing with a Global Reach" — 5.0/5 > **Jack** | *7 August 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Easy to use product and a team that is very willing to listen to and incorporate suggestions/enhancements to the product. Has capabilities useful to NOC, provisioning, and engineering teams. > > **Cons**: A little difficult to navigate initially due to all the acronyms. But I quickly adapted > > Very positive. The klearcom product has allowed my team and the NOC to significantly shorten the debug and problem isolation timeframe by not being reliant on the customer to make or confirm test calls. It has also significantly shortened the IVR development and verification timeframes. ----- ### "BICS Review Dries Deley" — 5.0/5 > **Dries** | *13 August 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Personal follow-up , during the onboarding but also afterwards when the product is fully live. Open discussion and clear communication > > **Cons**: coverage, as we would like to have all countries available ;) but this is work in progress, Klearcom expanding their reach > > only positive so far, from onboarding towards the current operational day to day support ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/520443/Klearcom?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/520443/Klearcom) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data