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description: Review of Atomicwork Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Atomicwork | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [IT Management Software](/directory/4563/it-management/software) > [Atomicwork](/software/521384/Atomicwork)

# Atomicwork

Canonical: https://www.softwareadvice.com.au/software/521384/Atomicwork

> Atomicwork is a service management platform that helps enterprise IT teams improve productivity and drive business growth. The platform caters to various industries, including healthcare, manufacturing, retail and education, enabling them to streamline operations and enhance employee experiences.

Atomicwork enables autonomous AI to streamline service delivery, help enterprise service teams achieve more, supercharge IT automations and scale support without scaling the IT team. Additionally, the platform's ITSM solution offers features such as request management, incident management, change management, problem management, asset management and CMDB software to handle and fulfill service desk requests.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Atomicwork

## Commercial Context

- **Starting Price**: USD 90.00
- **Pricing model**: Per User
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bosnia and Herzegovina, British Virgin Islands and 118 more

## Features

- AI Copilot
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Business Process Automation
- Change Management
- Collaboration Tools
- Configuration Management
- Customisable Forms
- Customizable Templates
- Drag & Drop
- Full Text Search
- Help Desk Management
- IT Asset Management
- IT Reporting
- Incident Management
- Knowledge Base Management
- Multi-Channel Communication

## Integrations (7 total)

- Jira
- Microsoft Entra ID
- Microsoft Teams
- Notion
- Salesforce Customer360
- SharePoint Azure AD Connect
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [IT Management Software](https://www.softwareadvice.com.au/directory/4563/it-management/software)

## Related Categories

- [IT Management Software](https://www.softwareadvice.com.au/directory/4563/it-management/software)
- [Workflow Management Software](https://www.softwareadvice.com.au/directory/4272/workflow/software)
- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)
- [Knowledge Management Systems](https://www.softwareadvice.com.au/directory/1884/knowledge-management/software)
- [ITSM Tools](https://www.softwareadvice.com.au/directory/4296/itsm/software)

## Alternatives

1. [Zendesk Suite](https://www.softwareadvice.com.au/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.softwareadvice.com.au/software/110247/freshdesk) — 4.5/5 (3409 reviews)
3. [Milvus](https://www.softwareadvice.com.au/software/246233/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews)
5. [Supremo Remote Desktop](https://www.softwareadvice.com.au/software/100976/supremo) — 4.7/5 (447 reviews)

## Reviews

### "Atomicwork as a Self-Service Tool" — 4.0/5

> **Tara** | *4 April 2025* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Atomicwork's interface is in Slack so it's very easy for users to access and get their answers in a familiar platform. It consolidates help from different teams into one centralized location.
> 
> **Cons**: Atomicwork is still growing\! Some of its UI is not completely intuitive, and the LLM is consistently learning how to respond. Some answers are better than others.
> 
> The Atomicwork team is great\! Very responsive, collaborative, and open to feedback.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/521384/Atomicwork)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/521384-Atomicwork/> |
| en-AU | <https://www.softwareadvice.com.au/software/521384/Atomicwork> |
| en-GB | <https://www.softwareadvice.co.uk/software/521384/Atomicwork> |
| en-IE | <https://www.softwareadvice.ie/software/521384/Atomicwork> |
| en-NZ | <https://www.softwareadvice.co.nz/software/521384/Atomicwork> |

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