About PatientPop

PatientPop helps physicians and health care providers attract patients through healthcare sites and social media profiles. The solution provides an appointment-scheduling module that allows patients to request appointments through provider websites or social media accounts. Appointments are added to provider schedules through integrations with various scheduling solutions, along with patient histories. It also captures how which search engines and websites patients use to find provider websites. PatientPop sends automated reminders to patients before appointments, and patients can also schedule new appointments in case they are unable to attend. Additionally, patients are sent a satisfaction survey after an appointment. The solution helps users analyze the survey responses, view patient feedback and manage a practice’s online reputation. Support is provided via email and phone. Pricing is per user per month.
PatientPop Software - Follow up survey
PatientPop Software - Book appointments
PatientPop Software - Multiple devices
PatientPop Software - Follow up survey - thumbnail
PatientPop Software - Book appointments - thumbnail
PatientPop Software - Multiple devices - thumbnail

PatientPop pricing

PatientPop does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Pricing Details:
PatientPop is subject to monthly subscription-based pricing, request a demo and full quote information via the website.
Free Version:
No
Free trial:
Yes

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PatientPop Reviews

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4.5
Customer Support
4
5 reviews of 142 View all reviews
Nikhil K. Nikhil K.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/08/2020

Easy way to drive up patient volume

The customer service has been amazing and product has been exceptional.

Pros

PatientPop's automatic integration for reviews and reminders with practicefusion makes communication and feedback from patients quick and easy! The ease of use and online presence has helped our practice grow even during COVID.

Cons

I wish PatientPop automatically ported appointments over to practice fusion and vice versa blocking out appointment slots on both sides.

Shonda C. Shonda C.
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/01/2021

Very receptive

Took us a while to get it up and running, but now we love it!

Pros

When we have suggestions and corrections they listen and evaluate and grow the platform and improve it. They are very open and receptive to input for what works for our practice.

Cons

A little slower than our previous desktop program because it is cloud based, but that is what we were looking for to run our 3 practices.

Alternatives Considered

PatientNow

Reasons for Choosing PatientPop

Needed a cloud based and more comprehensive program
Joan K. Joan K.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
4

1
Reviewed on 26/01/2021

Patient Pop is Patient PLOP Dramatic fall i. Organic

Every one is as nice and sweet as can be , although most almost clueless

Patient pop should be ashamed of product site put out filled with errors. Cuts and paste. zero SEO optimization. The parts did write were just generic and NOT applicable for my practice at all

Choosing patient pop over my previous web builder (changed on basis of what sales people told me ) was BIGGEST most costly mistake ever. Have documented proof of loss of revenue beginning two weeks after site went live and dramatic fall off on organic ranking

Pros

Nothing.

Except Like call tracking , but this is very common. Have this with other things I used. Don’t like that with phone call leads cannot add notes

Cons

Don’t know where to begin. As i was told OVER PROMISED. UNDERDELIVERED

Web site development is at level of intro self building. Plug abs build website. Most everyone talk to knows nothing even of most basic website elements and relays message. Horrendous website building experience. I had to build over 90% of it myself and still patient pop couldn’t get it right. Paid in August and still don’t have the website complete

I LOST my top organic search presence dominance withong two weeks of patient pop going live. I have been in business six years and dominated legs is SEO before patient pop

John T. John T.
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/09/2021

Excellent customer service!

Excellent customer service.

Pros

The customer service is exceptional. If we do need to log a ticket, the response is always completed in a timely fashion.

Cons

I would like to use the appointment scheduling piece but we do not have EHR as of yet.

Becky C. Becky C.
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/03/2021

Increased our visibility

PatientPop has been very flexible with pricing and helping us to afford their plan. Customer service is amazing! They are quick to respond and resolve issues. They're great about making changes to our website and keeping it up to date.

Pros

Patient Pop has increased or visibility and has significantly improved our number of new clients. It's easy to use and track.

Cons

It's another system to manage which can be difficult for staff.

Alternatives Considered

Google Calendar

Reasons for Switching to PatientPop

Came highly recommended and sales team was very accommodating.

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