---
description: Review of Guestara Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Guestara | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Holiday Rental Management Software](/directory/4545/vacation-rental/software) > [Guestara](/software/523713/Guestara)

# Guestara

Canonical: https://www.softwareadvice.com.au/software/523713/Guestara

> Guestara is an AI-powered guest management platform designed for hotels, resorts, vacation rentals, and short-term rental properties. It helps streamline operations and improve guest experiences through digital automation and engagement tools. The platform is suitable for independent hotels, hotel groups, hostels, and resort properties aiming to modernize their hospitality processes.

The platform includes a unified inbox that consolidates communication channels such as WhatsApp, SMS, and email. An AI chatbot provides automated responses to common guest inquiries. Mobile check-in features allow properties to collect guest information digitally, including identification documents, signatures, and payment details. Smart checkout functionality automates room turnover processes and delivers electronic folios. An AI-powered upselling system offers personalized ancillary service suggestions during pre-arrival, in-stay, and post-stay phases. Integrated payment processing ensures secure transactions and helps reduce fraud.

Guestara includes tools for review optimization, enabling properties to track guest sentiment in real time and collect feedback after service delivery. It allows proactive issue resolution during guest stays and automates review requests using personalized templates. Analytics features provide insights into guest communication trends, upselling performance, and satisfaction metrics. The platform works with property management systems such as Cloudbeds, Hotelogix, Beds24, Ezee Absolute, and Apaleo to support existing hospitality technology setups.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Gratson Cloud

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Guestara is priced per room per month with three plans:

Power ($2.5/room/month, min $99/month): Guest Journeys on 1 channel, Basic Digital Check-in, Unified Inbox on 1 channel, Standard Upsell, Google Review Collection.

Premium ($4.5/room/month, min $189/month): Guest Journeys on 2 channels, Advanced Digital Check-in, Unified Inbox on 3 channels, Personalised Upsell, Google \& TripAdvisor Review Collection.

Enterprise ($349/month minimum): Everything in Premium plus bespoke PMS integration, bespoke 3rd-party integration, direct support via Slack and WhatsApp, and a dedicated account manager.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador and 33 more

## Features

- Availability Management
- Customizable Templates
- Data Import/Export
- For Vacation Rentals
- Front Desk Management
- Generative AI
- Guest Communications
- Guest Experience Management
- Housekeeping Management
- Marketing Automation
- Payment Processing
- Property Management
- Reservations Management
- Reviews Management
- User Management

## Integrations (23 total)

- Amazon SES
- Apaleo
- August
- Beds24
- Cashfree
- Cloudbeds
- Gmail
- Guesty
- Hostaway
- Hostfully
- Hotelogix
- Igloo
- Instagram
- Messenger
- Mews

... and 8 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Holiday Rental Management Software](https://www.softwareadvice.com.au/directory/4545/vacation-rental/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/523713/Guestara)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/523713-Guestara/> |
| en-AU | <https://www.softwareadvice.com.au/software/523713/Guestara> |
| en-GB | <https://www.softwareadvice.co.uk/software/523713/Guestara> |
| en-IE | <https://www.softwareadvice.ie/software/523713/Guestara> |
| en-NZ | <https://www.softwareadvice.co.nz/software/523713/Guestara> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"Guestara","description":"Guestara is an AI-powered guest management platform designed for hotels, resorts, vacation rentals, and short-term rental properties. It helps streamline operations and improve guest experiences through digital automation and engagement tools. The platform is suitable for independent hotels, hotel groups, hostels, and resort properties aiming to modernize their hospitality processes.\n\nThe platform includes a unified inbox that consolidates communication channels such as WhatsApp, SMS, and email. An AI chatbot provides automated responses to common guest inquiries. Mobile check-in features allow properties to collect guest information digitally, including identification documents, signatures, and payment details. Smart checkout functionality automates room turnover processes and delivers electronic folios. An AI-powered upselling system offers personalized ancillary service suggestions during pre-arrival, in-stay, and post-stay phases. Integrated payment processing ensures secure transactions and helps reduce fraud.\n\nGuestara includes tools for review optimization, enabling properties to track guest sentiment in real time and collect feedback after service delivery. It allows proactive issue resolution during guest stays and automates review requests using personalized templates. Analytics features provide insights into guest communication trends, upselling performance, and satisfaction metrics. The platform works with property management systems such as Cloudbeds, Hotelogix, Beds24, Ezee Absolute, and Apaleo to support existing hospitality technology setups.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b2e4c561-bb62-4ef7-acbd-b3854a367a16.png","url":"https://www.softwareadvice.com.au/software/523713/Guestara","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/523713/Guestara#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Holiday Rental Management Software","position":2,"item":"/directory/4545/vacation-rental/software","@type":"ListItem"},{"name":"Guestara","position":3,"item":"/software/523713/Guestara","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/software/523713/Guestara#breadcrumblist"}]}
</script>