--- description: Review of PactSafe Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: PactSafe | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Digital Signature Software](/directory/4235/electronic-signature/software) > [PactSafe](/software/52429/pactsafe) # PactSafe Canonical: https://www.softwareadvice.com.au/software/52429/pactsafe Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/52429/pactsafe?page=2) > PactSafe is a cloud-based electronic signature solution that caters to businesses of all sizes across various industries. It enables users to electronically sign and send or receive documents. Key features include real-time contract collaboration, built-in templates and a template editor, version control and document management, unified user profiles and more. PactSafe allows users to publish contracts to web pages and generate custom URLs that can be sent directly to customers for digital signatures. It also features a 'Text-To-Sign' functionality that enables users and their customers to sign contracts via text messages. PactSafe integrates with various third-party applications such as Salesforce, HubSpot, Infusionsoft, Formstack and JotForm. Users can also build custom signing workflows that can integrate with existing websites through REST APIs. Services are offered on a monthly subscription basis that includes support via phone, email and an online knowledge base. > > Verdict: Rated **4.6/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 35 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ironclad - **Location**: San Francisco, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 999.00 - **Pricing Details**: For SMBs: $999 per month (paid annually) For Enterprise: custom pricing - contact Pactsafe (paid annually) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audit Trail - Authentication - Compliance Management - Contact Management - Contract/License Management - Data Security - Document Management - Electronic Signature - File Sharing - Mobile Signature Capture - Multi-Party Signing - Reminders - Status Tracking - Team Collaboration - Template Management - Third-Party Integrations ## Integrations (10 total) - Adobe Commerce - Formstack Forms - HubSpot CRM - Intercom - Jotform - Keap - Salesforce Sales Cloud - Shopify Plus - Slack - Zapier ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Digital Signature Software](https://www.softwareadvice.com.au/directory/4235/electronic-signature/software) ## Alternatives 1. [SignWell](https://www.softwareadvice.com.au/software/149065/docsketch) — 4.9/5 (2630 reviews) 2. [Docusign](https://www.softwareadvice.com.au/software/367901/docusign) — 4.7/5 (9267 reviews) 3. [Dropbox Sign](https://www.softwareadvice.com.au/software/88271/hellosign) — 4.7/5 (1447 reviews) 4. [DigiSigner](https://www.softwareadvice.com.au/software/48065/digisigner) — 4.8/5 (1450 reviews) 5. [Xodo Sign](https://www.softwareadvice.com.au/software/422878/xodo-sign) — 4.8/5 (2833 reviews) ## Reviews ### "Overall it has been a great experience to work with PactSafe. Definitely a good value spent." — 4.0/5 > **Verified Reviewer** | *23 January 2018* | Internet | Recommendation rating: 8.0/10 > > **Pros**: Pricing and flexibility with the product features and API. It has allowed us to adjust to our customers' needs and change our product for different types of forms. > > **Cons**: I think the user experience could be improved, especially on mobile. We got feedback from users that flipping the phone for the signature is not that great since it makes the rest of the phone experience a bit confusing. > > Flexibility and competitive pricing ----- ### "So great to have control\!" — 5.0/5 > **Aurora** | *10 October 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: This software frees up the engineering team to work on our company's product and gives the legal team complete control over the Terms of Service and related agreements. It has eased the burden on everyone with respect to updating the Terms of Service, tracking Terms of Service acceptance, and collecting, storing, and retrieving proof of acceptance and the version in effect at the time of acceptance. Zero buyers' remorse with this product. > > **Cons**: The formatting interface takes some getting used to (don't use ctrl+z\!) but the customer support team is awesome and will always jump in if I mess something up\! ----- ### "Use it daily\!" — 4.0/5 > **Katie** | *9 October 2019* | Research | Recommendation rating: 7.0/10 > > **Pros**: I like the ease of use. I think its extremely user-friendly. Most days I can get a contract ready for distribution in less than 2 minutes. Really easy\! > > **Cons**: I do think that its a little difficult to get multiple people to sign one document. I wish that process of assigning multiple fields and required fields could be simplified a little more. ----- ### "Very Easy to Use software to help sign documents / agreements" — 5.0/5 > **Tyler** | *22 January 2018* | Public Safety | Recommendation rating: 10.0/10 > > **Pros**: The prospects can sign an agreement with 1 click of a mouse. Everything is paperless. The end users can review / print / and sign the agreement all online. > > **Cons**: The email notifications send automatcially to remind them to sign the document. This was a problem as some prospects would tell us "this will take 3 weeks" and the system would auto send emails reminding them to sign the contract. Some prospects would get annoyed saying " I told you it was going to be 3 weeks\! Stop sending me reminders" NOTE: worked with customer service and they were able to turn these off. > > Very quick and easy way to paperlessly send and sign contracts ----- ### "Pactsafe is what signing documents should be fast, flexible, modern, and intuitive" — 5.0/5 > **George** | *16 January 2018* | Recommendation rating: 10.0/10 > > **Pros**: Just about everything. Documents go through instantly, to both phones and email addresses. It's straightforward I never hear any confusion on the client end. It's flexible, I can make edits where I need to. It's fast and a pleasure to use. I even used the live chat on their website for support (which I'm pretty sure is not its intended purpose) and got an answer to my question in a few minutes. A++ > > **Cons**: Can't think of anything at the moment. I would say assigning contacts to signature fields is tedious, but, through their support team, I figured out that you can assign all. Con be gone\! > > Being able to sent out simple-to-sign documents is critical in sales. Pactsafe does exactly that. It's never failed, and not a single client has had any sort of issue with any of the documents. Really couldn't ask for any more. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/52429/pactsafe?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/52429/pactsafe) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data