--- description: Review of Workshop Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Workshop | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Car Repair Software](/directory/4261/auto-repair/software) > [Workshop](/software/524503/Workshop) # Workshop Canonical: https://www.softwareadvice.com.au/software/524503/Workshop > Workshop is a workshop management system designed for bike shops, mechanics, mobile bike services, and cycling service providers. It offers essential features to help users streamline operations. The system provides a booking system for managing appointments, automated inventory management, and route planning to optimize travel. The system offers communication capabilities with integration across popular platforms. It includes specialized calendar features for appointment management and business analytics for insights on seasonal trends. It also integrates invoicing and payment processing for financial management. Workshop enables paperless operations with digital reporting and in-app approvals. Workshop is available in different pricing plans to suit various business sizes and needs. An advanced version, Workshop Pro, provides additional features such as a marketing platform, custom reporting, insurance audit tracking, and enquiry automation, along with premium support. > > Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 5 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: bikebook ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more ## Features - Accounting - Accounting Integration - Activity Dashboard - Appointment Management - Appointment Scheduling - Billing & Invoicing - CRM - Customer Database - Customer History - Discount Management - Employee Management - Inventory Management - Inventory Tracking - Payment Processing - Point of Sale (POS) - Purchase Order Management - Quotes/Estimates - Real-Time Data - Receipt Management - Retail Inventory Management ## Integrations (5 total) - Saledock - Shopify - Stripe - SumUp - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Car Repair Software](https://www.softwareadvice.com.au/directory/4261/auto-repair/software) ## Related Categories - [Car Repair Software](https://www.softwareadvice.com.au/directory/4261/auto-repair/software) - [POS Systems](https://www.softwareadvice.com.au/directory/210/web-based-point-of-sale-software/software) ## Alternatives 1. [ARI](https://www.softwareadvice.com.au/software/97484/ari-auto-repair-invoices) — 4.6/5 (600 reviews) 2. [AutoLeap](https://www.softwareadvice.com.au/software/120367/autoleap) — 4.8/5 (742 reviews) 3. [AutoRepair Cloud](https://www.softwareadvice.com.au/software/29965/autorepair-cloud) — 4.9/5 (163 reviews) 4. [NAPA TRACS](https://www.softwareadvice.com.au/software/76836/napa-tracs) — 4.2/5 (258 reviews) 5. [Shopmonkey](https://www.softwareadvice.com.au/software/88459/shopmonkey) — 4.6/5 (263 reviews) ## Reviews ### "A revolution in bike repairs\! Nothing compares\!" — 5.0/5 > **Ben** | *14 November 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It's the easiest and most intuitive system to use in the bike repair industry by far\! > > **Cons**: Nothing I can actually think of\! Any issues we do come across are quickly resolved or improved upon\! > > We started our bicycle repair business on a POS that was entirely unsuitable for what we needed, and we moved on to another one with built in cycle serviceing, but it was very basic, too basic\! Then we found a new workshop system that connected to our new POS, but after a while the development slowed and it could have bcome much more than it was, and stayed as more of an invoice building service, so we looked fo another one and found Bikebook. They worked with us and took our ideas and need to develop the Workshop system they now have to day, they embrace innovation and listen, making Bikebook everything we dreamed of and more\! Nothing compares to Bikebook, it's truly revolutionary, embraces and uses modern technology, and allows us to have online bookings on our web site, great customer interaction, online tracking, and best of all a workshop interface that allows us to check each part of the bike individually. We have a very close and symbiotic relationship with Bikebook's team, now, and we can see it going places with it's ever evolving GUI, API connectivity to the ePOS, Messenger Communications and Web services we use. We can't wait to see what is to come in the future\! ----- ### "Transforming the Workshop Experience" — 5.0/5 > **Angie** | *16 November 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I appreciate that they truly listen to our needs and design solutions by mechanics, for mechanics. They genuinely focus on improving our day-to-day work, understanding that many bike mechanics aren’t particularly tech-savvy. > > **Cons**: It’s a new product that still requires some development, and we’re eagerly anticipating some exciting features, but it’s improving day by day. > > My overall experience with Workshop has been positive. It’s clear that the product is designed with mechanics in mind, focusing on practical solutions that genuinely enhance our daily work. While it’s still a new product and some features are in development, I’ve noticed consistent improvements over time. The team behind it is attentive to our feedback, which gives me confidence that it will continue to evolve into an even more valuable tool for bike mechanics. ----- ### "Amazing tool." — 5.0/5 > **Marco** | *16 November 2024* | Sports | Recommendation rating: 10.0/10 > > **Pros**: The team listens to our needs and adapt to what we ask. > > **Cons**: As it's new app, lots of features still not working or available, but it's a work on progress. > > Working together since day one. Amazing journey so far, feeling like a family. ----- ### "Otecbikes workshop experience" — 5.0/5 > **Lee** | *26 November 2024* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: It works \! Mobile friendly Easy to pick up fast to learn > > **Cons**: Nothing - problems are fixed one I report them \! > > Overall extremely positive any problems have been rectified once reported to workshop makes transition between employees very smooth and error free ----- ### "Kierens Bike Tech review" — 5.0/5 > **Kieren** | *13 November 2024* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: How well everything I need is in one place for me. Every time during the making of the platform I came up with an idea for something that would make the platform better and it was already being done\!\! > > **Cons**: Nothing\! > > Fantastic. Couldn't be happier. The customer support I receive from \[sensitive content hidden\] is also amazing\! Always there and happy to have a phone call regarding any queries :) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/524503/Workshop) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data