---
description: Review of Jelly Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Jelly | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/3433/email-tracking/software) > [Jelly](/software/524641/Jelly)

# Jelly

Canonical: https://www.softwareadvice.com.au/software/524641/Jelly

> Jelly is a web-based shared inbox designed specifically for small teams with shared email addresses. With Jelly, each team member has their own login, allowing them to take ownership of emails and ensuring everyone can see who is handling what at a glance. 

The platform also enables private, behind-the-scenes discussions within the team on every email, facilitating collaboration and allowing members to ask questions before responding. Jelly's notification system and activity log help the team stay on top of all communications, preventing important conversations from getting lost in someone else's inbox.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Good Enough

## Commercial Context

- **Starting Price**: USD 29.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Collaboration Tools
- Email Monitoring
- Email Tracking
- Inbox Management
- Response Management
- Shared Inboxes
- Support Ticket Management
- Tagging
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Email Management Software](https://www.softwareadvice.com.au/directory/3433/email-tracking/software)

## Alternatives

1. [Gmail](https://www.softwareadvice.com.au/software/171529/gmail) — 4.8/5 (13329 reviews)
2. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17484 reviews)
3. [Microsoft Outlook](https://www.softwareadvice.com.au/software/399509/microsoft-outlook) — 4.5/5 (2426 reviews)
4. [Microsoft 365](https://www.softwareadvice.com.au/software/397757/office-365) — 4.6/5 (14038 reviews)
5. [Yahoo Mail](https://www.softwareadvice.com.au/software/366949/yahoo-mail) — 4.2/5 (846 reviews)

## Reviews

### "A simple, affordable shared inbox for teams. Perfect." — 5.0/5

> **Murray** | *11 November 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Jelly is a simple and affordable shared inbox for teams that just need to share email addresses, without any of the complication or expense of bigger, more expensive products like ZenDesk. 

Jelly makes it easy to share responsibility for handling conversations our users start, and initiating new conversations. Any one of us can jump in and even take the lead on conversations after they've stated. It makes it trivial to see the whole conversation history.

Flat-rate pricing really helps us; per-seat pricing penalises us every time a new volunteer wants to help out.
> 
> **Cons**: It'd be good to have more collaboration features -- seeing who has read what, collaborating on drafts. I've spoken to the team though, and these are coming soon.
> 
> Jelly has been great, we love working with a small company with real human support. It's the shared inbox software we always hoped for.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/524641/Jelly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/524641-Jelly/> |
| en-AU | <https://www.softwareadvice.com.au/software/524641/Jelly> |
| en-GB | <https://www.softwareadvice.co.uk/software/524641/Jelly> |
| en-IE | <https://www.softwareadvice.ie/software/524641/Jelly> |
| en-NZ | <https://www.softwareadvice.co.nz/software/524641/Jelly> |

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