QuickBooks Point of Sale

3.9
Overall rating
Reviews

3.9
Overall rating
Reviews

About QuickBooks Point of Sale

QuickBooks Point of Sale is a retail point of sale system suitable for various small businesses such as clothing and shoe stores, small franchises, sporting goods stores and gift shops. It offers inventory and customer management tools, merchandise planning and a tablet-compatible POS. Cloud-based and on-premise deployments are available. QuickBooks Point of Sale provides standard point of sale features such as payment and return processing along with inventory management. This allows users to keep track of inventory, monitor items that are close to selling out and place orders for items that need to be restocked. The system also saves customer data to help users track purchase history and buying behavior. Users can configure price tags and receipts, set promotional prices, track layaways, manage rewards programs and ship packages using the Shipping Manager module. The POS system syncs automatically with QuickBooks accounting software. License-based pricing is offered. Support is available through an online knowledge base.
QuickBooks Point of Sale Software - Purchase Order
QuickBooks Point of Sale Software - Receipt
QuickBooks Point of Sale Software - Customer information
QuickBooks Point of Sale Software - Inventory
QuickBooks Point of Sale Software - Report
QuickBooks Point of Sale video
QuickBooks Point of Sale Software - Purchase Order - thumbnail
QuickBooks Point of Sale Software - Receipt - thumbnail
QuickBooks Point of Sale Software - Customer information - thumbnail
QuickBooks Point of Sale Software - Inventory - thumbnail
QuickBooks Point of Sale Software - Report - thumbnail

QuickBooks Point of Sale pricing

QuickBooks Point of Sale does not have a free version but does offer a free trial. QuickBooks Point of Sale paid version starts at USD 1,200.00/one-time.

Starting Price:
USD 1,200.00/one-time
Free Version:
No
Free trial:
Yes

Alternatives to QuickBooks Point of Sale

QuickBooks Point of Sale Reviews

Feature rating

Value for Money
3.6
Functionality
3.9
Ease of Use
3.9
Customer Support
3.5
5 reviews of 178 View all reviews
James
James
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/02/2020

Best and Easiest POS

We use QuickBooks point-of-sale at work every day. It holds our inventory of over 2 million items. It’s rugged, and never let you down. Finding mistakes that your employees made is super easy, and easy to rectify. Whether you are computer savvy, or just using a computer for the first time, You’ll be able to use QuickBooks point-of-sale you’ll be able to use QuickBooks point-of-sale

Pros

I love how this point of sale is fully customizable to the customers needs. It offers everything you could want in a point of sale system. From sale orders to layaways, with QuickBooks point-of-sale you’ll be ready to sell within hours of super simple setup.

Cons

QuickBooks point-of-sale was quite costly to purchase all at once. But you only have to pay once.

Alternatives Considered

Shopify

Reasons for Switching to QuickBooks Point of Sale

Shopify does not support gun stores
Ray
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
2

4
Reviewed on 29/05/2018

QuickBooks POS - not good for Retail, but anything else maybe

I generally liked the QB POS software and what it did for us, ... but we grew out of this. Ideally this would be great for a small business that had fixed assets that didn't change and if the SBO didn't want to pour out too much money for a POS.

Pros

1) They release a new product upgrade every other year so there is no need to update your computer software every year. The upgrades are not necessary, but upgrades to provide more features.
2) Everything is backed up to a single database file on the computer; so in the event of a computer crash as long as you're backing up the QBPOS db, you can re-install the software, re-point the db file and get going again.
3) It's easy to use and navigate.
4) Does not require internet connection if the internet goes down
5) Great reports
6) A great company, with solid reputation, with a good name brand product

Cons

1) Customer support is great, but you have to pay for it. I learned to reach out to 3rd party companies for Support. that seemed more eager and
2) Does not integrate with an online store presence. For our online store each time someone purchased something online we had to update our instore inventory; and vica-versa.
3) The software upgrade is a little pricey for 1 upgrade. I remember it was affordable for an upgrade for me; and we only had 1 POS computer & 1 seat. If we had 2 computers it would have been more expensive.
4) Constantly trying to add new inventory and remove old inventory was kind of a hassle. If your business had fixed assets then ideally this would be a good solution.
5) If your computer crashed or you need to get a new computer, you would have to setup the new computer and reinstall the software on the new computer along with the help of QB POS Tech Support. While this in itself wasn't bad it was trying to schedule a time that they were open and the store wasn't open so I could fix this.

Lisa
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
4
Customer Support
3

1
Reviewed on 14/01/2021

bugs in the system

I am so disappointed. I have logged 50 hours on the phone with customer service since August 2020.

The engineers obviously released the new updated system too soon and my business suffers because of it. I also found that the pin pad freezes and then reverses your sale even though you think it went thru.

awful!!

Pros

I love that it is easy to use and has good reporting ability. Links well with QB Bookkeeping

Cons

I was told to upgrade from QB 12.0 to 19.0.. I have had nothing but problems. The first day we set it up there was an error and there continues to be same error message even though i have spent numerous hours on phone with customer service. I am on my 3rd pin pad and had the system uninstalled and re-installed twice. They want to do it again but I refused as they just keep trying different things instead of really figuring out what the problem is. Today I tried to process a $400 sale on applepay and was told that they have an issue with this type of payment (even though this new pin pad was supposed to take Apple pay)

They never let you know of issues. You just have to experience them and then call in.

Verified Reviewer
  • Industry: Recreational Facilities & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 02/08/2023

Quickbooks Point of Sale a breeze for users

Overall, we have been very happy with our Quickbooks Point of Sale experience and receive very few user complaints about the system.

Pros

The POS interface is very user-friendly, something that is important when you have users who are not computer savvy. The ability to run either a single register or multiple in a networked environment was essential for our needs. The pre-built reports are very good and offer the ability to filter/search when needed.

Cons

We run the on-prem version as their cloud-based version does not offer all the features we need. Because of this, user management within the system is difficult if you are managing multiple locations. POS clients will sometimes have trouble seeing the POS server, resulting in us having to write batch files that allow the end-users to restart the POS server services when needed.

Weldon
Weldon
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
2

4
Reviewed on 14/07/2018

D cent POS software for the money but definitely could be better.

It runs my business

Pros

Seamless integration with Quickbooks and fairly simple setup as well as fairly inexpensive software are the best features.

Cons

Poor search features in make a sale and goofy differences between make a sale and sales order screens make it obvious that this is somewhat of an afterthought for QuickBooks.

Response from Intuit

Happy Tuesday, Weldon. We love hearing about how we can improve the product, and interface suggestions are always very much appreciated. I'd be glad to pass your feedback along to the engineers directly, as they frequently review customer feedback when developing new features/enhancements. When you get a bit of downtime, please send your ideas to me in an email ([email protected]). I'll forward them on your behalf, and will keep a lookout for your message.

In the meantime, I encourage you to explore the Point of Sale Resource Center at https://quickbooks.intuit.com/point-of-sale/customer-resource-center/. There you'll find expert advice, articles, and workflow tips on the small business fundamentals, with a focus on the Point of Sale product.

Until we chat again, wishing you all the best!

Jess, The QuickBooks Team

Replied 17/07/2018

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