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description: Review of Cosmo Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cosmo | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Cosmo](/software/525580/Cosmo)

# Cosmo

Canonical: https://www.softwareadvice.com.au/software/525580/Cosmo

> Cosmo is a conversational commerce platform that allows businesses to engage with customers, manage orders, and automate responses within WhatsApp. The platform caters to businesses of all sizes, from startups to established enterprises looking to streamline customer interactions and sales processes.

Cosmo provides a WhatsApp Business account, a merchant operating system enabling teams to manage customers, products, and outreach campaigns, and the ability to send personalized messages to leads. The platform allows customers to find products, place orders, processpayments, and track order status within the WhatsApp interface. Cosmo lets stakeholders respond to customers in multiple languages, analyze images and voice messages, and notify suppliers and delivery drivers of orders.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Cosmic Ventures Holdings

## Commercial Context

- **Starting Price**: USD 150.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- AI/Machine Learning
- Activity Dashboard
- Audience Targeting
- Autoresponders
- CRM
- Campaign Management
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Communication Management
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Event Triggered Actions
- Human Handover
- Intent Recognition
- Lead Distribution
- Live Chat
- Monitoring

## Integrations (8 total)

- Meta for Business
- Odoo
- Shopify
- Twilio
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- WooCommerce

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)

## Related Categories

- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)
- [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software)

## Alternatives

1. [HumanBot](https://www.softwareadvice.com.au/software/417157/humanbot) — 4.8/5 (819 reviews)
2. [Clepher](https://www.softwareadvice.com.au/software/379760/clever-messenger) — 4.8/5 (88 reviews)
3. [Tidio](https://www.softwareadvice.com.au/software/157633/tidio-chat) — 4.7/5 (590 reviews)
4. [Wati](https://www.softwareadvice.com.au/software/430256/wati) — 4.6/5 (202 reviews)
5. [Freshchat](https://www.softwareadvice.com.au/software/436347/freshchat) — 4.1/5 (115 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/525580/Cosmo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/525580-Cosmo/> |
| en-AU | <https://www.softwareadvice.com.au/software/525580/Cosmo> |
| en-GB | <https://www.softwareadvice.co.uk/software/525580/Cosmo> |
| en-IE | <https://www.softwareadvice.ie/software/525580/Cosmo> |
| en-NZ | <https://www.softwareadvice.co.nz/software/525580/Cosmo> |

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