---
description: Review of SmartConvo Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmartConvo | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [SmartConvo](/software/526159/SmartConvo)

# SmartConvo

Canonical: https://www.softwareadvice.com.au/software/526159/SmartConvo

> SmartConvo is an enterprise knowledge platform that combines conversational AI and document AI to enhance business operations across departments like marketing, sales, finance, and HR. The platform empowers organizations to build secure knowledge bases by training an AI on their own data, transforming information into accurate instant answers.

SmartConvo offers advanced features to personalize communication and boost efficiency. Users can create customizable bots and leverage the AI Copilot to engage in human-like interactions. The platform also integrates with popular business tools to streamline workflows and improve productivity.

Designed with enterprise-grade security, SmartConvo meets SOC 2 Type II standards. It offers features such as single sign-on, role-based access control, and the ability to bring your own encryption keys or models. These robust security measures ensure businesses can safely and responsibly handle sensitive data.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: SmartConvo

## Commercial Context

- **Starting Price**: USD 9.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- API
- Chatbot
- Commenting/Notes
- Document Management
- For Sales Teams/Organizations
- Full Text Search
- Generative AI
- Knowledge Management
- Live Chat
- Multi-Language
- Multiple Data Sources
- Predictive Analytics
- Third-Party Integrations
- Website Integration

## Integrations (7 total)

- Document 365
- Salesforce B2B Commerce
- Shopify
- Slack
- Website
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Knowledge Base Software](https://www.softwareadvice.com.au/directory/3898/knowledge-base/software)

## Related Categories

- [Knowledge Base Software](https://www.softwareadvice.com.au/directory/3898/knowledge-base/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)

## Alternatives

1. [VideoExpress](https://www.softwareadvice.com.au/software/449984/VideoExpress) — 4.7/5 (6123 reviews)
2. [Anyword](https://www.softwareadvice.com.au/software/231859/anyword) — 4.8/5 (391 reviews)
3. [MarketingBlocks](https://www.softwareadvice.com.au/software/372577/marketingblocks) — 4.8/5 (277 reviews)
4. [ChatGPT](https://www.softwareadvice.com.au/software/412748/chatgpt) — 4.4/5 (336 reviews)
5. [Tidio](https://www.softwareadvice.com.au/software/157633/tidio-chat) — 4.7/5 (590 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/526159/SmartConvo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/526159-SmartConvo/> |
| en-AU | <https://www.softwareadvice.com.au/software/526159/SmartConvo> |
| en-GB | <https://www.softwareadvice.co.uk/software/526159/SmartConvo> |
| en-IE | <https://www.softwareadvice.ie/software/526159/SmartConvo> |
| en-NZ | <https://www.softwareadvice.co.nz/software/526159/SmartConvo> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"SmartConvo","description":"SmartConvo is an enterprise knowledge platform that combines conversational AI and document AI to enhance business operations across departments like marketing, sales, finance, and HR. The platform empowers organizations to build secure knowledge bases by training an AI on their own data, transforming information into accurate instant answers.\n\nSmartConvo offers advanced features to personalize communication and boost efficiency. Users can create customizable bots and leverage the AI Copilot to engage in human-like interactions. The platform also integrates with popular business tools to streamline workflows and improve productivity.\n\nDesigned with enterprise-grade security, SmartConvo meets SOC 2 Type II standards. It offers features such as single sign-on, role-based access control, and the ability to bring your own encryption keys or models. These robust security measures ensure businesses can safely and responsibly handle sensitive data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/90acb6ea-8a71-427e-a3b1-b3b4e5a5c752.png","url":"https://www.softwareadvice.com.au/software/526159/SmartConvo","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/526159/SmartConvo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"offers":{"price":"9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Base Software","position":2,"item":"/directory/3898/knowledge-base/software","@type":"ListItem"},{"name":"SmartConvo","position":3,"item":"/software/526159/SmartConvo","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/software/526159/SmartConvo#breadcrumblist"}]}
</script>