--- description: Review of FACTS Tuition Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FACTS Tuition Management | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/4526/online-payment/software) > [FACTS Tuition Management](/software/526711/FACTS-Tuition-Management) # FACTS Tuition Management Canonical: https://www.softwareadvice.com.au/software/526711/FACTS-Tuition-Management Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/526711/FACTS-Tuition-Management?page=2) > FACTS Tuition Management is a cloud-based school payment software designed to simplify tuition billing, payment processing, and financial management. Administrators can automate fee collection, customize payment plans, and generate real-time financial reports from one centralized platform. Key features and benefits include: - Automated invoicing system for school tuition payments, reducing manual data entry - Centralized tuition and fee collection with scheduled payments - Customizable recurring payment plans for families - Multiple payment options: bank withdrawals, credit cards, and installment plans - User-friendly parent portal to track payments, invoices, and due dates - Automated payment reminders to reduce late fees - Fee collection system with cash flow forecasting tools - Comprehensive financial reporting with real-time insights into outstanding balances - Automated reporting to reduce errors and administrative workload - Secure tuition billing platform for schools with encrypted transactions - Cloud-based accessibility for administrators and families - Seamlessly integrates with other FACTS solutions, including FACTS Grant \& Aid Assessment , FACTS Student Information System, and FACTS Application \& Enrollment. > > Verdict: Rated **3.9/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 9 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Nelnet Business Solutions - **Founded**: 1986 ## Commercial Context - **Starting Price**: USD 1,000.00 - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English, Spanish - **Available Countries**: Puerto Rico, US Virgin Islands, United States ## Features - ACH Payment Processing - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Billing & Invoicing - Budgeting/Forecasting - Cash Management - Configurable Workflow - Customisable Branding - Customizable Reports - Dashboard Creation - Data Import/Export - Data Security - Data Visualization - Debit/Credit Card Processing - Electronic Payments - Electronic Signature - Financial Analysis - Financial Reporting ## Integrations (2 total) - FACTS Grant & Aid Assessment - FACTS Student Information System ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Payment Processing Software](https://www.softwareadvice.com.au/directory/4526/online-payment/software) ## Related Categories - [Payment Processing Software](https://www.softwareadvice.com.au/directory/4526/online-payment/software) - [Financial Management Software](https://www.softwareadvice.com.au/directory/3401/financial-management-system/software) ## Alternatives 1. [QuickBooks Online](https://www.softwareadvice.com.au/software/393202/quickbooks-online) — 4.3/5 (8404 reviews) 2. [PayPal](https://www.softwareadvice.com.au/software/104664/paypal) — 4.6/5 (26321 reviews) 3. [FreshBooks](https://www.softwareadvice.com.au/software/135928/freshbooks) — 4.5/5 (4509 reviews) 4. [Agicap](https://www.softwareadvice.com.au/software/437138/agicap) — 4.3/5 (161 reviews) 5. [Xero](https://www.softwareadvice.com.au/software/2976/xero) — 4.4/5 (3278 reviews) ## Reviews ### "Tuition Collection" — 4.0/5 > **Heidi** | *5 December 2018* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: I love having a software that takes care of the tuition collection. It's great for parents to be able to monitor their accounts online and make online payments. They can also set up auto payments. > > **Cons**: I don't like the automatic late fees that FACTS imposes. I'd rather have a date I could add them manually. I'd like the tax statements for parents to have a button to click instead of having to navigate through menus to find it. I think sometimes the emails to parents are not clear about what they owe and why. ----- ### "Exceeded expectations" — 5.0/5 > **Janice** | *8 July 2022* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: FACTS handles tuition billing. collections, and integration with Quickbooks Online. > > **Cons**: Some features are tricky to use, but we are able to adapt to the software in order to achieve desired results. > > After initial setup, usability and reliability are better than expected. ----- ### "Our struggles" — 3.0/5 > **Letha** | *10 June 2022* | Education Management | Recommendation rating: 2.0/10 > > **Pros**: I liked the financial reports that we had access to. > > **Cons**: It was difficult to update or change parameters and information etc. > > Customer Service was difficult and often I never heard from anyone when I would leave a voicemail with questions or email or using the chat on the website. It was frustrating to not be able to access help when needed. ----- ### "Great customer service, intuitive use" — 5.0/5 > **Sara** | *14 April 2017* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: It is easy to set-up accounts, make changes to tuition plans and add in other charges. Excellent customer service. > > **Cons**: Slow process time for financial aid applications. > > We have used Facts for tracking and accepting tuition payments for our small but growing school. I find it highly user friendly, and when I wasn't sure who to handle a particular issue, the customer service was a quick call away. I have found that the customer service alone makes this a great product for tuition management. This year we also used it for Financial Aid review and grant awards. I have found that the review process for our applying families was overly strenuous and not quite as quickly moving as I would have liked. ----- ### "Essential solutions for tuition management plans" — 4.0/5 > **Brian** | *12 May 2018* | Recommendation rating: 9.0/10 > > **Pros**: Extremely easy to setup, use, and navigate for the first-time end user. Customer support was very friendly and supportive. > > **Cons**: I have no complaints about this software. It is very powerful and works as designed. The company also adds new features as needed. > > Extremely user-friendly for managing tuition payment plans. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/526711/FACTS-Tuition-Management?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/526711/FACTS-Tuition-Management) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data