---
description: Review of Agentforce Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Agentforce | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [AI Agent Builder](/directory/5075/ai-agent-builder/software) > [Agentforce](/software/527728/Agentforce)

# Agentforce

Canonical: https://www.softwareadvice.com.au/software/527728/Agentforce

> Agentforce is an enterprise AI platform designed to help organizations build, deploy, and manage autonomous AI agents. These agents support employees and customers continuously. The platform is suitable for various industries, including healthcare, banking, retail, operations, and finance, offering solutions tailored to each sector's specific workflows and needs. Agentforce enables the creation of digital labor forces to handle tasks such as customer service, sales development, employee support, and research.

The platform includes Agentforce Builder, a workspace for drafting, testing, and deploying AI agents. It supports AI guidance, low-code canvas, and pro-code script views. Agent Script combines deterministic workflows with flexible language model reasoning for precise and adaptable agent responses. Agentforce Voice extends AI capabilities across phone, web, and mobile channels with customizable brand voice options. The Atlas Reasoning Engine is the core decision-making system, breaking down complex requests into smaller tasks and executing them. Intelligent Context extracts and structures information from various data sources through a low-code pipeline.

Agentforce incorporates trust and security measures with the Einstein Trust Layer, offering dynamic grounding, zero data retention, toxicity detection, and guardrails to prevent biased responses. The platform supports integration with the Salesforce ecosystem and external connections through MuleSoft APIs, Flows, and Apex code. It includes pre-built agents for common tasks such as customer service, sales development, employee support, and appointment scheduling.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money | 2.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: USD 2.00
- **Pricing model**: Usage Based (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish, Thai
- **Available Countries**: France, Germany, Italy, Japan, South Korea, Spain, Sweden, Thailand, United States

## Features

- AI/Machine Learning
- API
- Business Process Automation
- Chatbot
- Content Generation
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Personalization
- Personalization and Recommendation
- Virtual Personal Assistant (VPA)

## Integrations (1 total)

- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [AI Agent Builder](https://www.softwareadvice.com.au/directory/5075/ai-agent-builder/software)

## Related Categories

- [AI Agent Builder](https://www.softwareadvice.com.au/directory/5075/ai-agent-builder/software)
- [Generative AI Tools](https://www.softwareadvice.com.au/directory/4616/generative-ai/software)
- [Virtual Assistant Software](https://www.softwareadvice.com.au/directory/4488/virtual-assistant/software)
- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)

## Reviews

### "Perfect helper for Salesforce" — 5.0/5

> **Chiara** | *14 June 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I love Agentforce\! It takes 3 minutes to set it up, it helps you with your tasks, it's incredibly versatile and helps you in an infinite number of tasks
> 
> **Cons**: Honestly I still haven't found anything, maybe the price? For what I used it I really liked every function

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/527728/Agentforce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/527728-Agentforce/> |
| en-AU | <https://www.softwareadvice.com.au/software/527728/Agentforce> |
| en-GB | <https://www.softwareadvice.co.uk/software/527728/Agentforce> |
| en-IE | <https://www.softwareadvice.ie/software/527728/Agentforce> |
| en-NZ | <https://www.softwareadvice.co.nz/software/527728/Agentforce> |

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