--- description: Review of RoomRaccoon Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RoomRaccoon | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Property Management Accounting Software](/directory/125/accounting-software/software) > [RoomRaccoon](/software/52797/roomraccoon) # RoomRaccoon Canonical: https://www.softwareadvice.com.au/software/52797/roomraccoon Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/52797/roomraccoon?page=2) > RoomRaccoon is a cloud-based hotel management system for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals. It harnesses the power of smart automation to help hotels boost operations, maximise profitability and enhance the guest experience. The core system combines property management, a channel manager, a booking engine and a payment platform and brings seamless automation to all aspects of a hotel business. Other functions include housekeeping management, revenue management, upselling, online check-in and more. RoomRaccoon is one of the most connected solutions on the market and offers over 400 integrations with business solutions such as Lightspeed, Sage, Booking.com and Expedia. The solution is intuitive and simple to use and offers outstanding support for multiple languages. > > Verdict: Rated **4.2/5** by 72 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 72 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RoomRaccoon - **Location**: Breda, Netherlands - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 188.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Price per month depends on the number of rooms and tier subscription. Please contact RoomRaccoon directly for details. - **Target Audience**: 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Croatian, Dutch, English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Austria, Belgium, Botswana, Canada, Croatia, France, Germany, Ireland, Italy, Luxembourg, Namibia, Netherlands, Portugal, South Africa, Spain, Switzerland, Tanzania, United Kingdom, United States, Zimbabwe ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - Calendar Management - Channel Analytics - Channel Management - Credit Card Processing - Customer Database - Customer History - Customer Support - Customisable Branding - Customizable Templates - Dashboard ## Integrations (33 total) - AFAS Software - Adyen - Aloha - Asksuite - BEONPRICE - ChiDesk - DATEV Consolidation - DATEV Report - Epos Now - Event Temple - GuestCentric - GuestRevu - HiJiffy - Lighthouse - Lightspeed ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Property Management Accounting Software](https://www.softwareadvice.com.au/directory/125/accounting-software/software) ## Related Categories - [Property Management Accounting Software](https://www.softwareadvice.com.au/directory/125/accounting-software/software) - [Commercial Property Management Software](https://www.softwareadvice.com.au/directory/133/commercial-real-estate-software/software) - [Online Property Management Software](https://www.softwareadvice.com.au/directory/151/web-based-property-management-software/software) - [Hotel Channel Management Software](https://www.softwareadvice.com.au/directory/4345/hotel-channel-management/software) - [Hostel Management Software](https://www.softwareadvice.com.au/directory/4399/hostel-management/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.com.au/software/165334/hostaway) — 4.8/5 (1524 reviews) 2. [Hotelizer](https://www.softwareadvice.com.au/software/351162/hotelizer-pms) — 4.9/5 (89 reviews) 3. [eZee Absolute](https://www.softwareadvice.com.au/software/11628/ezee-absolute) — 4.6/5 (405 reviews) 4. [Erbon Hospitality](https://www.softwareadvice.com.au/software/223669/erbon-suite) — 4.8/5 (72 reviews) 5. [Guesty](https://www.softwareadvice.com.au/software/418418/guesty) — 4.4/5 (465 reviews) ## Reviews ### "All-in-One, GREAT PMS System" — 5.0/5 > **Dane** | *12 January 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Extremely user friendly and convenient to use and manage. Very customisable and adaptable to the needs of each type of hotel/guesthouse/lodge. > > **Cons**: This is a continuously improving product. If and when issues have risen, they are resolved and improved very quickly. ----- ### "Easy to use product" — 5.0/5 > **Kresimir** | *6 December 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Product is easy and simple to use, it is very reliable, we did not experience any technical issues, booking engine and connections with OTA works perfectly. > > **Cons**: The price is higher than another product and to have the full function of product, it is necessary to use several upgrades. > > Although the product has a higher price, its functionality us excellent, everything works perfectly. ----- ### "A good product ruined inept development and inadequate customer support" — 3.0/5 > **Philip** | *5 January 2022* | Hospitality | Recommendation rating: 2.0/10 > > **Pros**: The user interface is probably the best thing about Room Racoon. > > **Cons**: Unfortunately we have had an almost endless list of issues many of which Room Racoon had not identified. Their customer support is inadequate at best and non existent at worst. Their developers and managers are seemingly unable to grasp simple fundamentals of running a hospitality business. The product/company shows all the signs of growing too fast and lacking the necessary infrastructure to support that growth. If you run a simple B\&B operation Room Racoon might prove to fit your needs. But in our experience as soon as it tries to meet the needs of a medium sized boutique hotel the inadequacies become all too apparent. Buyer beware. > > The more you get to know it the more you start to identify the shortcomings. How on earth it has won the wards it has is beyond us. Over the past four months it has become increasingly error prone with scarcely a week passing without another problem arising ----- ### "PMS comments" — 4.0/5 > **Elaine** | *5 February 2025* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: Seemlessly integrated. Does the job in real time. Offers more services than i use and is constantly adding new services > > **Cons**: Periodically there are breaks in system performance, errors, which cause frustration because you never know when things are going to be working correctly again. It seems like this has been more of a problem over the past month. > > I like the product and have been using it for many years. Recently it seems that there have been more errors and i will change my pms provider if this does not improve. ----- ### "A wonderful platform for your independent hotel" — 5.0/5 > **Christoph** | *20 November 2024* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: RoomRaccoon offers a full suite of all the essential features an indepent hotelier needs, supported by a full scale of integrations. Great value for money\! > > **Cons**: They’re not live in all countries around the world yet, so please make sure to contact their team to verify you can use them. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/52797/roomraccoon?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/52797/roomraccoon) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data