---
description: Review of Trace Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Trace | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [Trace](/software/528615/Trace)

# Trace

Canonical: https://www.softwareadvice.com.au/software/528615/Trace

> Trace is a software that creates how-to guides with on-screen overlays for step-by-step instructions. It is used by Customer Success, HR, and IT teams to streamline workflows, enhance training, and document procedures. This tool helps organizations maintain consistency in operational processes.

The platform provides visual guidance directly on the screen, allowing users to follow instructions as they work. Trace converts complex process documentation into accessible formats that team members can understand and implement. It operates without the need for browser extensions, simplifying deployment across various technical environments.

Trace supports employee training and onboarding by offering clear visual instructions that ease the learning process. It assists teams in optimizing workflows by creating standardized process guides. Organizations benefit from improved knowledge transfer as expertise is documented and accessible to all team members through its intuitive interface.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Tracework AI

## Commercial Context

- **Starting Price**: USD 78.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Free plan allows user to capture 3 guides with limited features

With a Lifetime Deal, you can create an unlimited number of guides forever. 
Unlock features like
- Branching steps
- Unlimited teamspaces
- Viewers in teamspace
- Desktop capture

With a Pro plan, you get all the features. You can create up to 25 guides at $48
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Catalog Management
- Content Library
- Customisable Branding
- Dashboard
- Document Storage
- Drag & Drop Editor
- Full Text Search
- Knowledge Management
- Rich Text Editor
- Self Service Portal
- Text Editing

## Integrations (7 total)

- Confluence
- Guru
- Highspot
- Miro
- Notion
- Zendesk AI
- Zoho Desk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Knowledge Base Software](https://www.softwareadvice.com.au/directory/3898/knowledge-base/software)

## Alternatives

1. [Guru](https://www.softwareadvice.com.au/software/103160/guru) — 4.8/5 (639 reviews)
2. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5068 reviews)
3. [Confluence](https://www.softwareadvice.com.au/software/430492/confluence) — 4.5/5 (3664 reviews)
4. [Document360](https://www.softwareadvice.com.au/software/96197/document360) — 4.7/5 (290 reviews)
5. [Freshservice](https://www.softwareadvice.com.au/software/436317/freshservice) — 4.5/5 (685 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/528615/Trace)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/528615-Trace/> |
| en-AU | <https://www.softwareadvice.com.au/software/528615/Trace> |
| en-GB | <https://www.softwareadvice.co.uk/software/528615/Trace> |
| en-IE | <https://www.softwareadvice.ie/software/528615/Trace> |
| en-NZ | <https://www.softwareadvice.co.nz/software/528615/Trace> |

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