---
description: Review of Cintrix Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cintrix | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Cintrix](/software/529178/Cintrix)

# Cintrix

Canonical: https://www.softwareadvice.com.au/software/529178/Cintrix

> Cintrix is a customer interaction platform that combines calls, SMS, email, and chatbot support in one interface. It is designed for businesses of all sizes to streamline customer communication channels. The platform includes tools such as Call-Kit Management with IVR integration, outbound dialing, and SIP compatibility. Call recording and playback are available for quality monitoring and training. SMS integration allows for automated updates and message management. Email support management includes ticket creation and resolution tracking. Customizable IVR call flows aid in efficient caller routing. Chatbot integration supports automated incident management. Social media connectivity extends support to platforms such as WhatsApp and Facebook.

Cintrix provides real-time tracking and performance metrics for support agents to maintain responsive customer service. Automation features, such as customizable templates and intelligent workflows, reduce repetitive tasks and streamline operations. Agent availability management tools help optimize team resources. The scalable architecture adapts to growing business needs. A centralized dashboard offers visibility across all communication channels, allowing support teams to deliver contextual service with a complete interaction history.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: LeSoft
- **Founded**: 2020

## Commercial Context

- **Starting Price**: GBP 15.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software)
- [Unified Communications Software](https://www.softwareadvice.com.au/directory/1556/ucaas/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.com.au/software/120988/ringover) — 4.7/5 (871 reviews)
2. [Sobot](https://www.softwareadvice.com.au/software/524506/Sobot) — 4.9/5 (96 reviews)
3. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1783 reviews)
4. [Amazon Connect](https://www.softwareadvice.com.au/software/352892/amazon-connect) — 4.5/5 (93 reviews)
5. [HoduCC](https://www.softwareadvice.com.au/software/95921/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/529178/Cintrix)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/529178-Cintrix/> |
| en-AU | <https://www.softwareadvice.com.au/software/529178/Cintrix> |
| en-GB | <https://www.softwareadvice.co.uk/software/529178/Cintrix> |
| en-IE | <https://www.softwareadvice.ie/software/529178/Cintrix> |
| en-NZ | <https://www.softwareadvice.co.nz/software/529178/Cintrix> |

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