---
description: Review of Member Lounge Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Member Lounge | Reviews, Pricing & Demos - SoftwareAdvice AU
---
Breadcrumb: [Home](/) > [Membership Management Software](/directory/4395/membership-management/software) > [Member Lounge](/software/529202/Member-Lounge)
# Member Lounge
Canonical: https://www.softwareadvice.com.au/software/529202/Member-Lounge
> Member Lounge is an AI-powered platform designed to assist associations in managing, engaging, and retaining their members. It provides tools tailored to the needs of various organizations, such as healthcare groups, sports associations, and non-profits, with customizable features to suit different industries.
The platform includes a member management system, event management tools with automated notifications, and a searchable resource library for accessing documents and videos. Interactive features include discussion forums with notifications, job board functionality, and tools for creating surveys and forms to support community interaction and information collection.
It incorporates Single Sign-On (SSO) for simplified member login and an AI-powered virtual assistant, MELO, to provide support within the platform. The system enables associations to deliver personalized member experiences, streamline processes, and enhance community engagement.
>
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.
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## Quick Stats & Ratings
| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |
## About the vendor
- **Company**: Grype Digital
## Commercial Context
- **Starting Price**: CAD 490.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada
## Features
- @mentions
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Tracking
- Calendar Management
- Communication Management
- Content Management
- Credit Card Processing
- Customisable Branding
- Discount Management
- Discussions/Forums
- Document Storage
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Engagement Tracking
## Integrations (3 total)
- CiviCRM
- HubSpot CRM
- Stripe
## Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
## Category
- [Membership Management Software](https://www.softwareadvice.com.au/directory/4395/membership-management/software)
## Related Categories
- [Membership Management Software](https://www.softwareadvice.com.au/directory/4395/membership-management/software)
- [Community Software](https://www.softwareadvice.com.au/directory/4515/community/software)
## Reviews
### "Excellent Service and Support" — 5.0/5
> **Verified Reviewer** | *27 October 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
>
> **Pros**: Member Lounge is an amazing platform for its ease of use, adaptability and service\! Also, very satisfied with the support\!
>
> **Cons**: I can't recall any cons, as the service and support provided is satisfying for the requirements that my project has.
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### "Member Lounge has made my job 10 times easier" — 4.0/5
> **Allison** | *20 November 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
>
> **Pros**: - User-friendly (easy for admins and members).
- Superior Resource Library setup with per-resource permission restrictions for different membership categories.
- Discussion board feature (even if not fully utilized yet).
- Superior support team (weekly meetings were an option, quick resolution of issues via Basecamp).
- The product is always evolving with new features (e.g., they were already working on a conference website and conference app).
>
> **Cons**: - Restrictions on customization (for highly specific requests).
- Difficulty seeing all member information (membership, payment history, personal details) in one place, requires jumping between pages.
- The survey tool is not great (I was hoping to replace Survey Monkey but cannot yet).
>
> Member Lounge is highly user-friendly, making it easy for both administrators and members to use and grasp quickly. A major deciding factor was the superior setup of the Resource Library, which is great because it allows us to restrict resource access and specify permissions based on different membership categories, a functionality we previously lacked. We also value the inclusion of the Discussion Board feature, which was a unique offering not provided by other competitors. Furthermore, the support team is superior; we meet with them regularly, and they consistently address concerns and issues promptly, often resolving them within the same day. Their use of Basecamp for communication has been absolutely wonderful.
## Links
- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/529202/Member-Lounge)
## This page is available in the following languages
| Locale | URL |
| en | |
| en-AU | |
| en-GB | |
| en-IE | |
| en-NZ | |
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## Structured Data