---
description: Review of EasyDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: EasyDesk | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [EasyDesk](/software/530001/EasyDesk)

# EasyDesk

Canonical: https://www.softwareadvice.com.au/software/530001/EasyDesk

> EasyDesk is a customer support software designed to centralize emails, tickets, and chat into one platform. It is built to help businesses manage customer support operations more efficiently.

The software includes a ticket management system with filters and tags for organization. Workflow automation features allow teams to assign tickets and monitor service level agreements. A centralized communication hub enables agents to handle all customer interactions from a single interface. Knowledge base tools, such as canned responses and articles, support streamlined workflows. A mobile application allows agents to manage customer requests remotely.

The platform is designed to scale with growing support teams while maintaining performance. Its functionality is focused on simplifying customer support processes. The interface is designed to be intuitive, requiring minimal setup time for teams to begin using the system.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Gain Solutions

## Commercial Context

- **Starting Price**: USD 35.00
- **Pricing model**:  (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Norwegian
- **Available Countries**: Norway

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Responses
- Chat/Messaging
- Chatbot
- Communication Management
- Configurable Workflow
- Customer Communication
- Customer Database
- Customisable Branding
- Customizable Templates
- Email Management
- Email Templates
- Feedback Management
- Help Desk Management
- Knowledge Base Management
- Live Chat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software)
- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.softwareadvice.com.au/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.softwareadvice.com.au/software/110247/freshdesk) — 4.5/5 (3409 reviews)
3. [Milvus](https://www.softwareadvice.com.au/software/246233/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews)
5. [BeyondTrust Remote Support](https://www.softwareadvice.com.au/software/127126/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/530001/EasyDesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/530001-EasyDesk/> |
| en-AU | <https://www.softwareadvice.com.au/software/530001/EasyDesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/530001/EasyDesk> |
| en-IE | <https://www.softwareadvice.ie/software/530001/EasyDesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/530001/EasyDesk> |

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