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description: Review of StepsAI Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: StepsAI | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [StepsAI](/software/534880/AIDE)

# StepsAI

Canonical: https://www.softwareadvice.com.au/software/534880/AIDE

> StepsAI is a cloud-based AI agent platform that helps businesses in e-commerce, SaaS, healthcare, real estate, and EdTech automate customer support and internal workflows. It suits small to large organizations looking to reduce manual workload through AI-powered chat agents. Core features include customizable AI agents, multi-channel deployment, conversation history tracking, and handoff to human agents when needed. StepsAI integrates with existing tools and websites, allowing teams to handle high volumes of customer queries without proportionally increasing staff. Businesses can train agents on their own content, such as documents and FAQs, to deliver accurate, context-aware responses. Support is available via email, live chat, and an online knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Steps AI

## Commercial Context

- **Starting Price**: USD 27.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: All plans include a 7-day free trial. No credit card required. Credits = AI responses to customers. Annual billing available at 20% off. Add-on credit packs available for any plan.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Experience Management
- Customer Support
- Customisable Branding
- For Sales/Marketing
- Intent Recognition
- Lead Capture
- Lead Qualification
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Proactive Chat
- Sentiment Analysis
- Transcripts/Chat History
- Workflow Automation

## Integrations (1 total)

- Zoho Social

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)
- [AI Agents for Customer Support](https://www.softwareadvice.com.au/directory/5207/ai-agents-for-customer-support/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Virtual Assistant Software](https://www.softwareadvice.com.au/directory/4488/virtual-assistant/software)
- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/534880/AIDE)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/534880-AIDE/> |
| en-AU | <https://www.softwareadvice.com.au/software/534880/AIDE> |
| en-GB | <https://www.softwareadvice.co.uk/software/534880/AIDE> |
| en-IE | <https://www.softwareadvice.ie/software/534880/AIDE> |
| en-NZ | <https://www.softwareadvice.co.nz/software/534880/AIDE> |

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