---
description: Review of Poli Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Poli | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Poli](/software/536796/Poli)

# Poli

Canonical: https://www.softwareadvice.com.au/software/536796/Poli

> Poli is a customer service and sales platform designed for managing and automating messaging channels. It supports communication across digital channels such as WhatsApp, Instagram, Facebook Messenger, and website chat. The platform enables businesses to handle customer interactions from initial contact to completed sales within a single interface.

The platform includes multi-agent WhatsApp management, allowing multiple team members to use the same WhatsApp number simultaneously. It features an automated chatbot system that operates continuously, offering customizable conversation flows and automating responses to common inquiries. Artificial intelligence tools are included to summarize conversations, transcribe audio messages, and suggest responses. Additional features include mass messaging through the official WhatsApp API, message scheduling, and an integrated voice call system.

Poli Flow, the platform’s built-in CRM system, provides tools for managing customer relationships and tracking interactions. It organizes conversations in a kanban-style layout, supports activity logging with detailed notes, and maintains customer history records. The system allows document attachments and helps teams track customer interactions through different sales stages. It also supports lead generation through click-to-WhatsApp advertisements, connecting potential customers to businesses via messaging channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Polichat

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Contact the supplier directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Mexico, Paraguay, Peru, Suriname, Uruguay, Venezuela

## Features

- AI Copilot
- AI/Machine Learning
- API
- Autoresponders
- CRM
- Call Recording
- Chat/Messaging
- Chatbot
- Communication Management
- Compliance Management
- For Sales Teams/Organizations
- Generative AI
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration

## Integrations (14 total)

- ChatBot
- Chatbot
- Facebook Business Suite
- Instagantt
- Mercado Pago
- Messenger
- Messenger Bot
- RD Station
- WebChatAgent
- WebsiteChat
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- Whatsapp CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [Sales Engagement Software](https://www.softwareadvice.com.au/directory/4071/sales-engagement/software)
- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/536796/Poli)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/536796-Poli/> |
| en-AU | <https://www.softwareadvice.com.au/software/536796/Poli> |
| en-GB | <https://www.softwareadvice.co.uk/software/536796/Poli> |
| en-IE | <https://www.softwareadvice.ie/software/536796/Poli> |
| en-NZ | <https://www.softwareadvice.co.nz/software/536796/Poli> |

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