---
description: Review of FilesIT Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: FilesIT | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [FilesIT](/software/550371/FilesIT)

# FilesIT

Canonical: https://www.softwareadvice.com.au/software/550371/FilesIT

> FilesIT is a client communication platform designed to organize and centralize business correspondence and documents into a unified client timeline. It is used by client-facing teams in industries such as accounting, legal, and professional services that require searchable communication histories and structured workflow management. The platform works with existing Outlook 365 setups, capturing all client interactions in one secure, audit-ready location.

The software automatically files inbound and outbound Outlook 365 emails into client records without requiring manual rules or searches. It tracks WhatsApp messages and SMS communications alongside email correspondence, creating a comprehensive communication history for each client. A ClientHub portal allows for secure document sharing and electronic signature workflows, with features for status tracking and audit trails. Smart actions and reminders assist teams in managing deadlines and follow-ups tied to client activities.

FilesIT includes departmental views and access controls to help teams organize workflows while maintaining appropriate visibility. An AI assistant generates email drafts based on client history to streamline responses. The platform provides audit trails, access management, and secure document handling with controls aligned with GDPR requirements. Each user account includes fifty gigabytes of storage, with shared team visibility across all client communications and documents.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: FILESIT

## Commercial Context

- **Starting Price**: GBP 12.50
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 12.50
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI Copilot
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- CRM
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Data Import/Export
- Document Capture
- Document Review
- Document Storage
- Electronic Signature
- Email Management
- File Sharing
- Full Text Search

## Integrations (7 total)

- Microsoft 365
- Microsoft Outlook
- QuickBooks Online Accountant
- Sage Accounting
- Webx
- WhatsApp
- Xero

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [Document Management Software](https://www.softwareadvice.com.au/directory/722/document-management/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/550371/FilesIT)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/550371-FilesIT/> |
| en-AU | <https://www.softwareadvice.com.au/software/550371/FilesIT> |
| en-GB | <https://www.softwareadvice.co.uk/software/550371/FilesIT> |
| en-IE | <https://www.softwareadvice.ie/software/550371/FilesIT> |
| en-NZ | <https://www.softwareadvice.co.nz/software/550371/FilesIT> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"FilesIT","description":"FilesIT is a client communication platform designed to organize and centralize business correspondence and documents into a unified client timeline. It is used by client-facing teams in industries such as accounting, legal, and professional services that require searchable communication histories and structured workflow management. The platform works with existing Outlook 365 setups, capturing all client interactions in one secure, audit-ready location.\n\nThe software automatically files inbound and outbound Outlook 365 emails into client records without requiring manual rules or searches. It tracks WhatsApp messages and SMS communications alongside email correspondence, creating a comprehensive communication history for each client. A ClientHub portal allows for secure document sharing and electronic signature workflows, with features for status tracking and audit trails. Smart actions and reminders assist teams in managing deadlines and follow-ups tied to client activities.\n\nFilesIT includes departmental views and access controls to help teams organize workflows while maintaining appropriate visibility. An AI assistant generates email drafts based on client history to streamline responses. The platform provides audit trails, access management, and secure document handling with controls aligned with GDPR requirements. Each user account includes fifty gigabytes of storage, with shared team visibility across all client communications and documents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d44c3be0-9c5f-4661-b628-7007c92970a0.png","url":"https://www.softwareadvice.com.au/software/550371/FilesIT","@id":"https://www.softwareadvice.com.au/software/550371/FilesIT#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"offers":{"price":"12.5","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/software/550371/FilesIT#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/4742/customer-communications-mngt/software","@type":"ListItem"},{"name":"FilesIT","position":3,"item":"/software/550371/FilesIT","@type":"ListItem"}]}]}
</script>