---
description: Review of DigiGo Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: DigiGo | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [KYC Software](/directory/4611/kyc/software) > [DigiGo](/software/551059/DigiGo)

# DigiGo

Canonical: https://www.softwareadvice.com.au/software/551059/DigiGo

> DigiGo is an all-in-one guest experience platform designed to help hotels, resorts, hostels, serviced apartments, and vacation rentals digitize every stage of the guest journey. From online pre-arrival and digital check-in to identity verification, compliance automation, guest communication, smart room access, digital documents, payments, AI-powered review management, and post-stay engagement, DigiGo brings essential hospitality operations into a single platform.&#10;&#10;With DigiGo, guests can complete registration before arrival, verify their identity securely, receive personalized updates via WhatsApp, SMS, or email, access hotel information, request services, make payments, and share feedback, all from their mobile device. Hotels benefit from faster check-ins, reduced paperwork, automated regulatory workflows, centralized guest records, and improved operational efficiency.&#10;&#10;The platform also includes tools for Form C automation, digital signatures, guest messaging, reputation management, analytics, multi-property management, and integrations with leading property management systems and hospitality technologies. AI-powered insights help hotels understand guest sentiment, improve service quality, and increase positive online reviews.&#10;&#10;Whether you're an independent boutique hotel or a multi-property hospitality group, DigiGo enables your team to deliver seamless, modern, and personalized guest experiences while reducing manual work and streamlining day-to-day operations.
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 5 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: DigiGo

## Commercial Context

- **Starting Price**: INR 5,000.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Germany, India, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Alerts/Notifications
- Audit Trail
- Authentication
- Biometrics
- Compliance Management
- Customer Data Management
- Data Capture and Transfer
- Digital Signature
- Document Management
- Duplicate Detection
- Forms Management
- Fraud Detection
- Identity Verification
- Mobile Access
- Multiple Authentication Methods
- Onboarding
- Optical Character Recognition
- Real-Time Monitoring

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [KYC Software](https://www.softwareadvice.com.au/directory/4611/kyc/software)

## Related Categories

- [KYC Software](https://www.softwareadvice.com.au/directory/4611/kyc/software)
- [Identity Verification Software](https://www.softwareadvice.com.au/directory/4518/identity-verification/software)

## Reviews

### "A genuine time-saver that modernized our hotel check-in" — 5.0/5

> **Ashish** | *15 June 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: DigiGo has completely transformed our front desk operations. The Aadhaar and DigiLocker-based verification means guests are checked in within seconds instead of the 8+ minutes it used to take with paper registers. We've genuinely saved 2-3 hours of staff time every day. The automated Form C generation and digital guest registers keep us audit-ready and fully compliant without any manual effort, and the integration with our PMS (Opera) was smooth. Guests love the contactless, paperless arrival experience, and the WhatsApp pre-arrival check-in invites reduce queues at the desk. It's a polished, modern solution that delivers exactly what it promises.
> 
> **Cons**: Since the platform relies on Aadhaar and DigiLocker, it works best for domestic guests; foreign guests still need a slightly different flow, though Form C handling for them is built in. A few of our older staff needed a short walkthrough to get comfortable, but adoption was quick. Honestly, there's very little to dislike once it's set up.
> 
> Our overall experience has been excellent. Onboarding was straightforward, the support team was responsive during setup, and the time savings at the front desk were noticeable within the first week. It has made our check-in process faster, more compliant, and more pleasant for guests.

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### "After using twice" — 5.0/5

> **Abhinav** | *15 June 2026* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: I am an active traveller, and after recommendation of the receptionist, I installed it, though it took some time for integration. The second time I checked in, the whole process was in a jiffy.
> 
> **Cons**: The app is limited to the very hotel I usually checkin to. The limited availability is what seem to be the downside to me

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### "Great experience with DigiGo" — 5.0/5

> **Pooja** | *16 June 2026* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: Safe data handling, simplified user interface, smooth check-in, hustle free processing, saves time at hotel
> 
> **Cons**: No cons in processing of DigiGo&#10;&#10;Currently available at limited hotels in india.&#10;Work on scalability
> 
> Smooth processing, user friendly interface, Hustle free check-ins, data privacy at hotel’s end, time saving

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### "Safe and fast ID solution" — 5.0/5

> **Atishay** | *7 June 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of scanning, guest ID was scanned within a second, no storage requirement, and data is also secure as the hotel staff just got masked non-reusable details
> 
> **Cons**: new process to get used to, not available at many places yet, should be better if more places start using this

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### "DigiGo Checkin" — 5.0/5

> **Ankit** | *5 June 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use. They focus on guest experience and how it could be a breeze for someone who has booked their holiday and they have a good time and no stress.
> 
> **Cons**: Their location availability is a constraint right now as they are not available at many hotels, but once they scale it would be very good for the guests.
> 
> The process is swift and easy to use. I was able to head straight to my hotel room without any hassle by using DigiGo

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/551059/DigiGo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/551059-DigiGo/> |
| en-AU | <https://www.softwareadvice.com.au/software/551059/DigiGo> |
| en-GB | <https://www.softwareadvice.co.uk/software/551059/DigiGo> |
| en-IE | <https://www.softwareadvice.ie/software/551059/DigiGo> |
| en-NZ | <https://www.softwareadvice.co.nz/software/551059/DigiGo> |

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