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description: Review of Reputify Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Reputify | Reviews, Pricing & Demos - SoftwareAdvice AU
---

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# Reputify

Canonical: https://www.softwareadvice.com.au/software/551279/Reputify

> Reputify is a Google-first customer intelligence platform for local and multi-location businesses that depend on Google Business Profile for discovery, trust, and enquiries. If your team checks Google in browser tabs, tracks reviews in spreadsheets, and replies inconsistently—or misses negative feedback—Reputify consolidates monitoring, analysis, listing health, and response workflows into one workspace.&#10;&#10;Reputify connects through official Google Business Profile APIs. A guided onboarding wizard helps owners link the correct Google account and location, run the first review sync, and land on a dashboard with actionable metrics—not an empty screen. Reviews import on a plan-based lookback window; inbox, analytics, and listing tools stay aligned to the same locations and time periods.&#10;&#10;Monitor reputation from one dashboard See total reviews, average rating, pending responses, sentiment trends, Local Trust Score (review-trust indicator), and Profile Pulse gap counts. Filter by location and date so owners spot whether reputation is improving—or which branch needs attention. Review Trends and Keyword \&amp; Topic Analysis add deeper pattern views on higher tiers.&#10;&#10;Unified Review Inbox Synced Google reviews flow into one inbox with status tracking (new, read, responded, archived). Filter by star rating, sentiment, intent, tone, location, and date. List and card views, saved filter chips, and bulk actions help teams prioritize unresponded and negative reviews first.&#10;&#10;Respond faster—with control The Respond to Review workspace keeps customer context visible while you write. Use reusable templates (Starter: up to five; Growth and Scale: unlimited), merge variables, live preview, and one-click publish to Google. Growth and Scale add Reputify AI for brand-safe drafts you edit and approve—nothing posts without your click.&#10;&#10;AI sentiment analysis Reputify classifies review text by sentiment, intent, and tone. Dashboards show distribution, trends, keyword drivers, and negative focus areas—so you can tell a one-off complaint from a recurring issue. Pair with the Review Intelligence Report for executive summaries on Growth and Scale.&#10;&#10;Profile Pulse for Google listing health Profile Pulse scans your Google Business Profile for missing or weak fields—phone, hours, photos, description, categories, special hours, and more—and prioritizes gaps in Fix Centre. Many fixes use validate-then-apply inside Reputify: Google checks the change; you approve before it goes live. Included on Growth and Scale; complements Local Trust Score, which measures review quality and replies—not listing completeness.&#10;&#10;Alerts, campaigns, and team workflows Growth and Scale include custom alert rules for events such as low-star reviews or overdue responses, with email and in-app notifications. Review generation campaigns (email, SMS, and WhatsApp on supported plans) help polite, compliant review requests. Multi-user access supports collaboration across locations (Growth: up to three locations and seats; Scale: larger portfolios, advanced reporting, competitor benchmarking, priority support—confirm limits at reputify.app/pricing).&#10;&#10;Who should consider Reputify Restaurants, retail, healthcare, beauty, professional services, and other local businesses where Google reviews drive enquiries. Reputify suits buyers who want Google depth without a bloated multi-channel suite they will not fully use.&#10;&#10;Compared with Birdeye, Podium, or ReviewTrackers, weigh: (1) Google-native sync, inbox, replies, listing scan, and analytics; (2) transparent tiering from single-location Starter to multi-location Scale; (3) AI that speeds drafts while keeping human approval.&#10;&#10;Get started Start a 14-day free trial at reputify.app—no credit card required. New accounts begin on Scale trial limits, then choose Starter, Growth, or Scale. Most owners connect Google, import reviews, and send first replies within the first week.&#10;&#10;Developed by Joyful Designs. Your reputation, amplified.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Joyful Designs

## Commercial Context

- **Starting Price**: INR 2,499.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Reputify is sold as a subscription SaaS platform priced per business workspace, not per review or per customer message. There are three paid tiers—Starter, Growth, and Scale—with monthly or annual billing in INR or USD. Listed prices are exclusive of tax (GST applies for India at checkout where required).&#10;&#10;Free trial (all new accounts)&#10;Every new workspace starts with a 14-day free trial on Scale limits so buyers can evaluate the full product—Profile Pulse, Reputify AI, advanced analytics, and multi-location features. No credit card is required to start. When the trial ends, the account pauses until the buyer chooses a paid plan; there are no automatic charges. Eligible accounts may request a one-time 3-day trial extension from Billing while the trial is still active.&#10;&#10;Annual billing is charged as 10× the monthly base (equivalent to two months free vs paying monthly for 12 months).&#10;&#10;What each tier includes (high level)&#10;&#10;Starter — Google Business Profile sync, unified Review Inbox, manual and template-based replies (up to 5 response templates), core dashboards (ratings, volume, trends), AI sentiment highlights on reviews, review history import on first sync (last 3 months), data export and core security. Reputify AI drafting is not included; upgrade to Growth for AI-assisted replies.&#10;&#10;Growth — Everything in Starter, plus Reputify AI (drafting and workflows), unlimited response templates, Profile Pulse (Google listing scan and Fix Centre), custom alert rules, Review Intelligence Report (basic), advanced filtering and bulk inbox actions, branding options, review import on first sync (last 6 months), and enhanced export/governance features.&#10;&#10;Scale — Everything in Growth, plus executive dashboards, competitor benchmarking, Review Intelligence Report (advanced), full Reputify AI suite, review import on first sync (last 12 months), white-label options where offered, priority support, and higher scale limits for large portfolios.&#10;&#10;Important notes for buyers&#10;&#10;Google-first today: all plans center on native Google Business Profile review sync and replies. Additional review platforms may be added over time—confirm the latest on reputify.app/pricing before purchase.&#10;Review history on first import depends on plan (3 / 6 / 12 months). Older reviews remain on Google and are not copied into Reputify. Ongoing sync keeps new reviews updated.&#10;Upgrades are seamless: moving from Starter → Growth → Scale preserves locations, reviews, and settings. Downgrades may disable features above the new tier limit—confirm in-app before changing.&#10;Payments are processed securely (e.g. Razorpay). GST-compliant invoicing is available for India.&#10;Optional add-on: Guided Launch is a separate one-time implementation package (GBP setup, sync, campaigns, live training)—billed apart from the subscription. See reputify.app/guided-launch.&#10;Separate service: Reputify Presence is managed Google listing services (monthly), not the DIY platform subscription.&#10;Who each plan suits&#10;&#10;Starter: solo owner, one location, manual/template replies, budget-conscious.&#10;Growth: owner plus small team, 2–3 locations, AI drafts, Profile Pulse, alerts—most popular tier.&#10;Scale: multi-location operators, agencies, or brands needing benchmarking, advanced reports, and unlimited scale.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Alerts/Notifications
- Campaign Management
- Customer Experience Management
- Customizable Templates
- Dashboard
- Generative AI
- Multi-Location
- Performance Metrics
- Ratings/Reviews
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Sentiment Analysis
- Template Management

## Integrations (4 total)

- Google Authenticator
- Google Maps
- Google My Business Review Manager
- WhatsApp Business API

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Review Management Software](https://www.softwareadvice.com.au/directory/4285/review-management/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/551279/Reputify)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/551279-Reputify/> |
| en-AU | <https://www.softwareadvice.com.au/software/551279/Reputify> |
| en-GB | <https://www.softwareadvice.co.uk/software/551279/Reputify> |
| en-IE | <https://www.softwareadvice.ie/software/551279/Reputify> |
| en-NZ | <https://www.softwareadvice.co.nz/software/551279/Reputify> |

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