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description: Review of Hazel Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hazel | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Hazel](/software/551721/Hazel)

# Hazel

Canonical: https://www.softwareadvice.com.au/software/551721/Hazel

> Hazel is an AI-powered assistant platform designed for child care centers, family child care homes, schools, and early learning programs. It supports daycare centers, multi-site operators, before and after-school programs, camps, and educational institutions serving children from pre-K through grade 12. The platform helps manage administrative tasks such as parent communications, enrollment inquiries, and routine operational activities.

The platform includes three integrated tools for managing family interactions. Hazel Voice functions as a 24/7 phone receptionist with three specialized roles: an Enrollment Specialist that answers program questions and schedules tours, a Front Desk Receptionist that logs absences and handles routine messages, and a Staff Assistant that provides policy guidance and onboarding support. The system categorizes and transcribes calls, supports multiple languages with automatic detection, and transfers calls to staff only when necessary, providing full context for each transfer.

Hazel CRM organizes leads from various channels and automates email and SMS communication tailored to child care enrollment. It maintains a unified timeline of family interactions and highlights prioritized actions. Hazel Chat operates as a website widget that answers visitor questions and includes a tour-booking feature with real-time calendar availability.

The platform works with existing child care management systems, calendars, and CRM tools to synchronize attendance records, tour bookings, and lead data without requiring duplicate data entry. It allows centers to configure call routing based on specific schedules or needs. All content in the knowledge base is editable in plain language, and the system provides searchable records of calls, chats, and interactions, including audio playback and transcripts.

Website: hazelhere.com
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Hazel

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Croatian, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Icelandic, Irish, Italian, Japanese, Korean, Latvian, Portuguese, Russian, Serbian, Spanish, Traditional Chinese, Turkish
- **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands and 83 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Attendance Tracking
- CRM
- Calendar Management
- Chat/Messaging
- Chatbot
- Check-in/Check-out
- Communications Management
- Contact Database
- Contact Management
- Customer Accounts
- Enrollments/Onboarding
- Generative AI
- Interaction Tracking
- Lead Management
- Live Chat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)

## Related Categories

- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)
- [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software)
- [Child Care Software](https://www.softwareadvice.com.au/directory/4654/child-care/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/551721/Hazel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/551721-Hazel/> |
| en-AU | <https://www.softwareadvice.com.au/software/551721/Hazel> |
| en-GB | <https://www.softwareadvice.co.uk/software/551721/Hazel> |
| en-IE | <https://www.softwareadvice.ie/software/551721/Hazel> |
| en-NZ | <https://www.softwareadvice.co.nz/software/551721/Hazel> |

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