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description: Review of Axodesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Axodesk | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Axodesk](/software/551904/Axodesk)

# Axodesk

Canonical: https://www.softwareadvice.com.au/software/551904/Axodesk

> Axodesk is an AI-powered platform designed to centralize customer communication across multiple channels within a single shared inbox. It consolidates conversations from WhatsApp Business API, Instagram, Messenger, Email, and Live Chat while preserving customer context across all interactions.

The platform includes an omnichannel inbox that merges duplicate contacts and maintains unified conversation threads, regardless of the communication channel. It captures lead form submissions from Facebook and Instagram, tracks campaign sources, and routes leads to appropriate teams. Workflow automation allows for customizable triggers and actions, such as lead follow-up, team assignment, tagging, and conversion tracking.

Team collaboration features include conversation assignment, internal notes, and mentions to help coordinate responses. Analytics dashboards provide insights into metrics such as first response time, customer satisfaction scores, service level agreement adherence, and conversation trends. Customer purchase history, order status, and interaction records are stored within conversation threads to give agents a complete view of customer interactions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Axodesk

## Commercial Context

- **Starting Price**: USD 19.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, India, Indonesia, Kuwait, Malaysia, New Zealand, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Autoresponders
- Batch Communications
- CRM
- Chat/Messaging
- Collaboration Tools
- Customer Database
- Customer History
- Email Management
- Feedback Management
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Reporting & Statistics
- Social Media Integration
- Third-Party Integrations
- Workflow Management

## Integrations (4 total)

- Facebook Business Suite
- Instagram
- Shopify
- WhatsApp Business API

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/551904/Axodesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/551904-Axodesk/> |
| en-AU | <https://www.softwareadvice.com.au/software/551904/Axodesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/551904/Axodesk> |
| en-IE | <https://www.softwareadvice.ie/software/551904/Axodesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/551904/Axodesk> |

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