--- description: Review of Join Intake Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Join Intake | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Join Intake](/software/553024/Join-Intake) # Join Intake Canonical: https://www.softwareadvice.com.au/software/553024/Join-Intake > Join Intake is an AI-powered voice receptionist designed to handle inbound business calls automatically at all hours. It is suitable for small businesses and service-based companies across various industries, including copier and office equipment dealers, dental and medical offices, law firms, HVAC and home services, real estate agencies, auto dealerships, and general contractors. The platform addresses the issue of missed calls by capturing every customer interaction. The system collects structured data from callers, such as name, company details, callback number, and reason for calling. It identifies caller intent to route calls to the appropriate department, including service, sales, billing, or support. If a caller requests to speak with a staff member, the AI transfers the call with full conversation context. The platform also includes appointment scheduling features, allowing for booking, rescheduling, and cancellations based on call data. Automatic email reminders are sent to team members. Pre-built templates tailored to specific industries are available, designed to recognize common communication patterns within those sectors. The system generates transcripts and recordings for every call, which are accessible in a real-time dashboard. Email notifications are provided for bookings and urgent calls. Businesses can maintain their existing phone numbers, ensuring no disruption to customer communication. > > Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 1 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Join Intake ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Join Intake offers simple flat-rate monthly plans — no per-minute charges, no setup fees, no long-term contracts. Cancel anytime. Starter — $49/month 100 inbound calls per month. 1 department. 24/7 AI answering, live call transfer, email notifications, appointment scheduling, Google Calendar sync. Best for solo practitioners and micro-businesses. Growth — $99/month 200 inbound calls per month. Up to 3 departments. Everything in Starter plus SMS notifications, team member invites, and department-based call routing. Best for small businesses with multiple teams. Professional — $199/month 500 inbound calls per month. Up to 6 departments. Everything in Growth plus priority support and multi-user team management. Best for growing businesses with high call volume. Enterprise — Custom pricing Unlimited calls. Unlimited departments. Dedicated onboarding, custom AI persona, SLA support. Contact us for a quote. All plans include: - 7-day free trial with 50 calls (no credit card required) - Setup assistance included - Works with your existing phone number (no porting required) - 22 industry-specific AI templates - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - AI Copilot - Activity Tracking - Alerts/Escalation - Automated Responses - Automatic Call Distribution - CRM - Call Center Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transcription - Call Transfer - Callback Scheduling - Caller ID - Chat/Messaging - Chatbot ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Call Centre Software](https://www.softwareadvice.com.au/directory/4588/call-center/software) ## Reviews ### "Finally stopped losing calls after hours" — 5.0/5 > **Safira** | *16 June 2026* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Honestly the biggest thing for us is after hours coverage. We sell and service copiers and people call when their machine breaks — doesn't matter if it's 7pm or Saturday morning. Before this we just missed those calls. Now the AI picks up every time, gets their name, number, what machine they have and what's wrong, and we get an email right away. By the time we call back we already know the situation. That alone made it worth it for us. > > **Cons**: Took a little back and forth to get the AI saying the right things for our industry. It didn't know some of our terminology out of the box so the first week had a few weird responses on calls. Also wish it connected directly to our ticketing system — right now someone still has to manually enter the info. Not a dealbreaker but would save time. > > We've been using it a few months now. Took maybe a week to get fully set up and dialed in. Since then it's just been running in the background handling calls we would have missed. Had a customer call at 9pm about a machine down, AI got all the details, we called back first thing next morning and booked the job. That kind of thing used to just fall through the cracks. Does what it says it does, no complaints. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/553024/Join-Intake) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data