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description: Review of CRMlytics Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: CRMlytics | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Data Analysis Software](/directory/535/data-analysis/software) > [CRMlytics](/software/554048/CRMlytics)

# CRMlytics

Canonical: https://www.softwareadvice.com.au/software/554048/CRMlytics

> CRMlytics is an analytical customer relationship management plugin designed for WooCommerce stores. It uses machine learning models on the store's server to predict customer churn risk, forecast future orders, and segment buyers based on purchasing behavior.

The plugin calculates churn risk scores for each customer using the BG/NBD statistical model, which analyzes order history to estimate the likelihood of continued activity. It generates RFM scores based on recency, frequency, and monetary value, categorizing customers into segments such as Champions, Loyal, At Risk, and Lost. The platform provides order forecasts for various timeframes to help identify customers likely to make future purchases. Custom segments can be created by filtering customers based on criteria such as total orders, average order value, health scores, or purchase dates. Rule-based auto-tagging updates dynamically as customer behavior changes. Each customer has a timeline view that consolidates order history, email engagement, tag updates, and manual notes.

The plugin includes email campaign functionality for sending targeted messages to specific segments or tagged groups. It tracks email engagement and integrates this data into customer timelines. All machine learning computations and data processing occur locally on the WordPress server, ensuring customer information remains within the hosting environment. The plugin has been tested on stores with high order and customer volumes without impacting performance. Customer data and segments can be exported to CSV files. The system supports email delivery through standard WordPress mail functions and SMTP plugins.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: CRMlytics

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Activity Dashboard
- Campaign Management
- Contact Management
- Dashboard
- Data Discovery
- Data Import/Export
- Data Security
- Data Visualization
- Email Marketing
- Forecasting
- Interaction Tracking
- Lead Management
- Lead Scoring
- Predictive Analytics
- Reporting & Statistics
- Reporting/Analytics
- Segmentation
- Trend Analysis
- Visual Analytics

## Integrations (2 total)

- WooCommerce
- WordPress

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [Data Analysis Software](https://www.softwareadvice.com.au/directory/535/data-analysis/software)

## Related Categories

- [Data Analysis Software](https://www.softwareadvice.com.au/directory/535/data-analysis/software)
- [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/554048/CRMlytics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/554048-CRMlytics/> |
| en-AU | <https://www.softwareadvice.com.au/software/554048/CRMlytics> |
| en-GB | <https://www.softwareadvice.co.uk/software/554048/CRMlytics> |
| en-IE | <https://www.softwareadvice.ie/software/554048/CRMlytics> |
| en-NZ | <https://www.softwareadvice.co.nz/software/554048/CRMlytics> |

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