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description: Review of Gastfreund Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Gastfreund | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Gastfreund](/software/555417/Gastfreund)

# Gastfreund

Canonical: https://www.softwareadvice.com.au/software/555417/Gastfreund

> Gastfreund is a digital platform designed to manage the guest experience for properties in the hospitality and healthcare sectors. It is used by hotels, resorts, guesthouses, camping sites, hospitals, rehabilitation clinics, senior residences, and care homes in German-speaking regions and internationally. The platform helps properties streamline guest communication and reduce staff workload.

The system uses a modular structure, allowing properties to select features based on their needs. Key features include a guest app that functions as a digital directory, an info channel for displaying content on television screens and digital signage, a hotel newspaper available in print and digital formats, and interactive touchpoints at key locations. Additional capabilities include an AI assistant, multilingual auto-translation, and tools for property management system integration. A centralized data pool connects all modules, enabling properties to manage content across television screens, mobile devices, websites, social media, and other channels from a single interface. The platform also includes tools for internal team coordination, allowing staff to handle guest inquiries, organize tasks, and collaborate effectively.

Gastfreund supports digital communication, reducing the need for printed materials and contributing to environmental sustainability. The platform is based in Kempten and Berlin and serves properties in multiple countries. It has over a decade of experience in digital solutions for hospitality and healthcare.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Gastfreund

## Commercial Context

- **Starting Price**: EUR 29.00
- **Pricing model**: Other
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
- **Available Countries**: Austria, Belgium, Finland, France, Germany, Italy, Liechtenstein, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Collaboration Tools
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Templates
- Dashboard
- Drag & Drop
- Employee Management
- Engagement Tracking
- Feedback Management
- For Vacation Rentals
- Generative AI
- Guest Experience Management
- Knowledge Management
- Loyalty Program
- Marketing Automation
- Multi-Channel Communication

## Integrations (6 total)

- 3RPMS
- ASA HOTEL
- Planet
- RoomRaccoon
- ibelsa.rooms
- protel PMS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/555417/Gastfreund)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/555417-Gastfreund/> |
| en-AU | <https://www.softwareadvice.com.au/software/555417/Gastfreund> |
| en-GB | <https://www.softwareadvice.co.uk/software/555417/Gastfreund> |
| en-IE | <https://www.softwareadvice.ie/software/555417/Gastfreund> |
| en-NZ | <https://www.softwareadvice.co.nz/software/555417/Gastfreund> |

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