---
description: Review of VOICERAcx.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: VOICERAcx.ai | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5207/ai-agents-for-customer-support/software) > [VOICERAcx.ai](/software/555778/VOICERAcx-ai)

# VOICERAcx.ai

Canonical: https://www.softwareadvice.com.au/software/555778/VOICERAcx-ai

> VOICERAcx.ai is an AI-powered voice agent and contact center automation platform designed to help businesses manage customer interactions across various digital channels. It is used by organizations in industries such as banking, financial services, healthcare, logistics, retail, e-commerce, government, real estate, and hospitality. The platform supports communication through voice calls, chat, WhatsApp, SMS, email, and web channels.&#10;&#10;It features a no-code interface that allows users to deploy AI agents without requiring advanced coding skills. The platform offers flexible deployment options, including cloud, private cloud, and on-premise configurations, with capabilities to keep data within specific geographic boundaries. It includes tools for contact center automation, intelligent routing, workflow automation for inbound and outbound operations, and real-time analytics. Built-in features include speech-to-text transcription and interaction quality management. The system supports multiple languages and is designed to handle high volumes of requests with reliable uptime.&#10;&#10;Specialized tools include VEE TICKET for ticketing and case resolution, VEE DIALER for outbound campaigns, and ECHOTRACE for conversation monitoring. Security features include audit trails, role-based access controls, and maker-checker workflows to meet the needs of regulated industries. The platform also enables seamless transitions between AI agents and human agents when necessary.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: VOICERAcx.ai

## Commercial Context

- **Starting Price**: USD 199.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, India, Japan, Singapore, Thailand, United States

## Features

- Autonomous Task Execution
- CRM Integration
- Contextual Guidance
- Conversational AI
- Dashboard
- Data Security
- Human-in-the-loop (HITL)
- Inquiry Routing
- Interaction Tracking
- Knowledge Base Management
- Natural Language Processing
- Performance Metrics
- Proactive Chat
- Sentiment Analysis
- Speech Recognition
- Third-Party Integration
- Ticket Management

## Integrations (4 total)

- CRMdesk
- ERP
- TMS Tickets
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [AI Agents for Customer Support](https://www.softwareadvice.com.au/directory/5207/ai-agents-for-customer-support/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/555778/VOICERAcx-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/555778-VOICERAcx-ai/> |
| en-AU | <https://www.softwareadvice.com.au/software/555778/VOICERAcx-ai> |
| en-GB | <https://www.softwareadvice.co.uk/software/555778/VOICERAcx-ai> |
| en-IE | <https://www.softwareadvice.ie/software/555778/VOICERAcx-ai> |
| en-NZ | <https://www.softwareadvice.co.nz/software/555778/VOICERAcx-ai> |

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