---
description: Review of Duochat Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Duochat | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [Duochat](/software/556057/Duochat)

# Duochat

Canonical: https://www.softwareadvice.com.au/software/556057/Duochat

> Duochat is an omni-channel messaging and CRM platform that helps small and growing businesses in e-commerce, healthcare, and retail manage customer conversations across multiple channels. The software is cloud-based, so teams can access it from any browser without installing anything. Core features include a shared team inbox, contact management, automated message routing, and canned responses, which help support teams handle high volumes of inquiries without missing messages. Duochat also offers basic analytics so managers can track response times and team performance. Businesses can connect popular channels such as WhatsApp, Facebook Messenger, and email into one unified dashboard, reducing the need to switch between apps. Support is available via email, live chat, and an online knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: duochat

## Commercial Context

- **Starting Price**: USD 15.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, English, Portuguese, Spanish
- **Available Countries**: Brazil, France, Germany, India, Indonesia, Saudi Arabia, Spain, Türkiye, United Kingdom, United States

## Features

- AI Copilot
- API
- CRM
- Calendar Sync
- Campaign Management
- Chatbot
- Contact Management
- Dashboard
- Data Import/Export
- For Startups
- Generative AI
- Interaction Tracking
- Lead Capture
- Lead Management
- Marketing Automation
- Mobile Access
- Reminders
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management

## Integrations (10 total)

- Google Calendar
- Instagram
- Lead
- LinkedIn Marketing Solutions
- LinkedIn for Business
- Shopify
- WhatsApp
- WhatsApp Business API
- WhatsApp Business Suite
- Whatsapp CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Unified Communications Software](https://www.softwareadvice.com.au/directory/1556/ucaas/software)

## Related Categories

- [Unified Communications Software](https://www.softwareadvice.com.au/directory/1556/ucaas/software)
- [CRM for Startups Software](https://www.softwareadvice.com.au/directory/3235/startup/software)
- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/556057/Duochat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/556057-Duochat/> |
| en-AU | <https://www.softwareadvice.com.au/software/556057/Duochat> |
| en-GB | <https://www.softwareadvice.co.uk/software/556057/Duochat> |
| en-IE | <https://www.softwareadvice.ie/software/556057/Duochat> |
| en-NZ | <https://www.softwareadvice.co.nz/software/556057/Duochat> |

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