---
description: Review of Agento Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Agento | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Agento](/software/556967/Agento)

# Agento

Canonical: https://www.softwareadvice.com.au/software/556967/Agento

> Agento is an AI-powered conversational assistant tailored for Spanish public administrations. It provides citizens with instant answers through a chat interface on institutional websites and electronic offices. The platform is used by municipalities, provincial councils, autonomous communities, public universities, hospitals, and other government entities to enhance accessibility and response times.&#10;&#10;The software complies with the EU AI Act, GDPR, and Spain's National Security Scheme. Agento supports all Spanish co-official languages, such as Catalan, Basque, Galician, and Valencian, along with over 40 additional languages to assist immigrant populations. It can be deployed with a local language model on the entity's infrastructure to ensure data sovereignty. The platform includes a real-time analytics dashboard that monitors query volumes, resolution rates, citizen satisfaction scores, and frequently asked topics.&#10;&#10;Agento resolves a significant portion of citizen inquiries without human intervention, with an average response time of under three seconds. The system is trained on each administration's specific knowledge base, including local regulations and procedures. Monthly content reviews keep information current, and urgent updates can be applied quickly. The platform maintains audit logs and traceability records to support data protection and regulatory inspections.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Eivor Systems

## Commercial Context

- **Starting Price**: EUR 0.00
- **Pricing model**: Other (Free version available)
- **Pricing Details**: Agento pricing is fully customized to each public administration. The final cost depends on the size of the organization, the number of citizen service workflows configured, and the level of integration with existing systems. There are no fixed plans or per-seat fees. Every project starts with a free diagnostic — if Agento cannot deliver measurable value, it does not get billed.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: Arabic, Basque, Catalan, English, French, Galician, German, Portuguese, Spanish
- **Available Countries**: Spain

## Features

- Automated Responses
- Chatbot
- Customer Support
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Real-time Consumer-facing Chat

## Integrations (1 total)

- Web Accessibility

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.softwareadvice.com.au/software/412748/chatgpt) — 4.4/5 (378 reviews)
2. [Chatbase](https://www.softwareadvice.com.au/software/426065/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.softwareadvice.com.au/software/436579/botsonic) — 4.8/5 (81 reviews)
4. [Tidio](https://www.softwareadvice.com.au/software/157633/tidio-chat) — 4.7/5 (590 reviews)
5. [Zipchat](https://www.softwareadvice.com.au/software/428460/zipchat) — 4.8/5 (26 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/556967/Agento)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/556967-Agento/> |
| en-AU | <https://www.softwareadvice.com.au/software/556967/Agento> |
| en-GB | <https://www.softwareadvice.co.uk/software/556967/Agento> |
| en-IE | <https://www.softwareadvice.ie/software/556967/Agento> |
| en-NZ | <https://www.softwareadvice.co.nz/software/556967/Agento> |

-----

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