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description: Review of Ai agent for customer service Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Ai agent for customer service | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5207/ai-agents-for-customer-support/software) > [Ai agent for customer service](/software/557978/Ai-agent-for-customer-service)

# Ai agent for customer service

Canonical: https://www.softwareadvice.com.au/software/557978/Ai-agent-for-customer-service

> Ovellan Ai agent for customer service is an AI-powered chatbot that autonomously manages customer interactions across industries and channels. Operating 24/7, it handles inquiries, schedules appointments, captures leads, and processes transactions. Trained on business-specific content, it provides accurate, context-aware responses and escalates queries it cannot resolve. The agent supports tasks like inventory checks, order updates, product recommendations, and lead qualification. It integrates with platforms like Shopify, WooCommerce, and WordPress, and communicates via WhatsApp, Messenger, Instagram, and more, in over 40 languages with source citations. Setup is user-friendly, requiring no technical expertise, and includes secure, GDPR-compliant data hosting. Features include unified inbox management across devices and secure payment processing.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Ovellan

## Commercial Context

- **Starting Price**: EUR 29.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI/Machine Learning
- Agentic Task Execution
- Alerts/Notifications
- Autonomous Task Execution
- CRM
- Calendar Management
- Chat/Messaging
- Chatbot
- Communications Management
- Compliance Management
- Conversation Intelligence
- Conversational AI
- Customer Database
- Customer Engagement
- Dashboard
- Data Security
- Email Tracking
- For Sales Teams/Organizations
- Human-in-the-loop (HITL)
- Interaction Tracking

## Integrations (19 total)

- Discord
- HubSpot CRM
- Instagram
- Magento BI
- Messenger
- Notion
- Pipedrive
- SMS
- Shopify
- Slack
- Telegram
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- WhatsApp Business Suite

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.softwareadvice.com.au/directory/5207/ai-agents-for-customer-support/software)

## Related Categories

- [AI Agents for Customer Support](https://www.softwareadvice.com.au/directory/5207/ai-agents-for-customer-support/software)
- [AI Sales Assistant Software](https://www.softwareadvice.com.au/directory/4614/ai-sales-assistant/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/557978/Ai-agent-for-customer-service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/557978-Ai-agent-for-customer-service/> |
| en-AU | <https://www.softwareadvice.com.au/software/557978/Ai-agent-for-customer-service> |
| en-GB | <https://www.softwareadvice.co.uk/software/557978/Ai-agent-for-customer-service> |
| en-IE | <https://www.softwareadvice.ie/software/557978/Ai-agent-for-customer-service> |
| en-NZ | <https://www.softwareadvice.co.nz/software/557978/Ai-agent-for-customer-service> |

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