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description: Review of Fast Helpdesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Fast Helpdesk | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Fast Helpdesk](/software/558129/Fast-Helpdesk)

# Fast Helpdesk

Canonical: https://www.softwareadvice.com.au/software/558129/Fast-Helpdesk

> Fast Helpdesk gives small and mid-sized teams a simple, affordable way to handle support without the complexity of enterprise suites. Every request — from customers, employees, teams or branches — becomes a ticket with an owner, status, category and full history, so nothing slips through the cracks. Requests arrive through a public form, a unique help desk URL, an embeddable website widget, incoming email, or a REST API / MCP connector for AI assistants. Agents work from one shared view, collaborate with internal notes, and keep customers updated. Teams can brand their help desk, add custom fields and categories, and let members track their own requests through a self-service portal. Ideal for support and IT teams, founders and small businesses that want to get organized quickly and keep customers happy — starting at $4/month with a free trial, no credit card required.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Fast Helpdesk

## Commercial Context

- **Starting Price**: USD 4.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Fast Helpdesk uses simple monthly subscription pricing with no setup fees:
• Basic — $4/month (starts with 2 agents)
• Standard — $19/month
• Ultimate — $39/month
Every plan includes a free trial with no credit card required. Members — customers and employees who submit and track their own tickets — are included and do not count toward your agent seats. Full features and current pricing are shown on the pricing page.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, Indonesian, Portuguese, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Botswana, Brazil, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Czechia, Denmark, Dominican Republic and 46 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Customer Database
- Customisable Branding
- Customizable Fields
- Knowledge Base Management
- Multi-Channel Communication
- Real-Time Notifications
- Self Service Portal
- Third-Party Integrations
- Ticket Management
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/558129/Fast-Helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/558129-Fast-Helpdesk/> |
| en-AU | <https://www.softwareadvice.com.au/software/558129/Fast-Helpdesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/558129/Fast-Helpdesk> |
| en-IE | <https://www.softwareadvice.ie/software/558129/Fast-Helpdesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/558129/Fast-Helpdesk> |

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