---
description: Review of TheNextReview Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TheNextReview | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/4285/review-management/software) > [TheNextReview](/software/559789/TheNextReview)

# TheNextReview

Canonical: https://www.softwareadvice.com.au/software/559789/TheNextReview

> TheNextReview is a guest feedback management platform designed to help restaurants manage customer satisfaction and address concerns before they appear on public platforms such as Google. The software sends private questionnaires to diners after their visit, collecting feedback internally and notifying restaurant management when guests report low satisfaction scores.

The platform includes a real-time alert system that informs restaurant owners when a guest submits a low score, allowing them to address issues promptly. It operates through an automated process where guests dine, receive a feedback request via email, and trigger an alert if they report dissatisfaction. A centralized dashboard provides a single location for tracking guest feedback and management responses.

The platform is based on the Service Recovery Paradox, which suggests that effectively resolving customer issues can lead to increased loyalty. It is designed to help restaurants turn feedback into actionable insights to improve customer experiences and retention.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: HorecaGPT

## Commercial Context

- **Starting Price**: EUR 10.00
- **Pricing model**: Flat Rate
- **Pricing Details**: TheNextReview is currently sold as an add-on to TableFlow, our reservation platform for restaurants and event venues, rather than as a standalone product. All prices are in euros and exclude VAT.

EUR 10 per month, or EUR 108 per year, on top of any TableFlow plan. It is already included at no extra cost in the Marketing Pro (EUR 129/month) and TableFlow Ultimate (EUR 229/month) plans.

There is no contract and no minimum term; you can stop at the end of any month. There is no free version and no free trial, but you can book a live demo.

If you want TheNextReview without TableFlow, contact us and we will quote a standalone price.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch
- **Available Countries**: Netherlands

## Features

- Activity Dashboard
- Alerts/Notifications
- Customer Experience Management
- Customisable Branding
- Customizable Templates
- Dashboard
- Email Reminders
- Feedback Management
- Monitoring
- Multi-Location
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Reminders
- Reporting & Statistics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Social Sharing

## Integrations (17 total)

- Flow
- Flow
- Flow
- Flow
- Flow
- Flow
- Flow
- Flow
- Flow
- Flow
- Flow
- Lightspeed
- TheNextInvoice
- Visma
- Yuki

... and 2 more integrations

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Review Management Software](https://www.softwareadvice.com.au/directory/4285/review-management/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/559789/TheNextReview)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/559789-TheNextReview/> |
| en-AU | <https://www.softwareadvice.com.au/software/559789/TheNextReview> |
| en-GB | <https://www.softwareadvice.co.uk/software/559789/TheNextReview> |
| en-IE | <https://www.softwareadvice.ie/software/559789/TheNextReview> |
| en-NZ | <https://www.softwareadvice.co.nz/software/559789/TheNextReview> |

-----

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