TherapyNotes, LLC

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About TherapyNotes, LLC

TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office. TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more. The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system. TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted SAS 70 Type II certified data centers.
TherapyNotes, LLC Software - Welcome page
TherapyNotes, LLC Software - Client portal
TherapyNotes, LLC Software - Scheduling calendar
TherapyNotes, LLC Software - Intake note
TherapyNotes, LLC Software - Treatment plan
TherapyNotes, LLC Software - Progress notes
TherapyNotes, LLC Software - Welcome page - thumbnail
TherapyNotes, LLC Software - Client portal - thumbnail
TherapyNotes, LLC Software - Scheduling calendar - thumbnail
TherapyNotes, LLC Software - Intake note - thumbnail
TherapyNotes, LLC Software - Treatment plan - thumbnail
TherapyNotes, LLC Software - Progress notes - thumbnail

TherapyNotes, LLC pricing

TherapyNotes, LLC has a free version and offers a free trial. TherapyNotes, LLC paid version starts at USD 49.00/month.

Starting Price:
USD 49.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to TherapyNotes, LLC

TherapyNotes, LLC Reviews

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.7
Customer Support
4.8
5 reviews of 916 View all reviews
Carolyn
Carolyn
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/10/2021

Good Software platform for the money.

Overall I am happy with Therapy notes since my biller can access my records and I can utilize the telehealth portion easily. I just wish it had more resources for therapist available.

Pros

The collection of patient data is very easy.

Cons

Compared to Simple Practice, Therapy Notes resources for clinicians is null. I would say that has been the most disappointing as the only forms provided are for the demographics and any other forms must be created and uploaded by the clinician. Additionally there are no forms for assessments to give to the client based on their diagnosis or information that you can send to them. Also, you have to manually send out the forms for each new client where Simple Practice did it automatically.

Alternatives Considered

SimplePractice and TheraNest

Reasons for Choosing TherapyNotes, LLC

Because my colleagues were using Therapy Notes so it would be easy to navigate if we needed to access each other's scheduling and it seemed a little bit less expensive than Simple Practice.

Switched From

SimplePractice

Reasons for Switching to TherapyNotes, LLC

See above.
carol
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/02/2024

Accurate and accessible information

What I like best is that a human answers the phone and knows what they are talking about.
Also, I have a lot of balls in the air- it helps me keep my practice organized.

Pros

The person who answers the phone can help me 90% of the time. If they can't help me they transfer me to someone who can.

Cons

It was a learning curve to get set up in the beginning.

Alternatives Considered

SimplePractice

Reasons for Switching to TherapyNotes, LLC

Because your phone people answer my questions. Simple Practice refers me to videos.
Dusty
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
5

2
Reviewed on 22/04/2024

Would not recommend

I don’t feel it’s a good EHR for larger practices. I feel like they aren’t able to keep up with the needs of them. Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would. I would not recommend TherapyNotes based off billing alone.

Pros

Secure messaging was just added.
Customer service is very helpful and prompt when assistance is needed.

Cons

Billing, billing billing. It’s not user friendly at all. Claim scrubbing isn’t as good as other services. Too many extra steps need to be taken to make corrections. No secondary claim billing. Slow about adding features. Secure messaging could be upgraded. Clients can schedule with anyone in the office and there is no option to change this. Did I mention billing?

Emily
Emily
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/01/2024

The full package - easy to use, great support, makes admin efficient!

I will continue to use it and prefer it over other EHRs that are out there.

Pros

The platform is pleasant to look at and interface with. Many automated features that help me make fewer mistakes - meaning less revenue lost. The way of keeping a chart is intuitive and streamlined.

Cons

I am not a big fan of the telehealth feature - it costs more to host more than one client/family member and I don't think you can screen share.

Alternatives Considered

SimplePractice

Reasons for Switching to TherapyNotes, LLC

I liked the look of TherapyNotes more - less "clinical" looking.
Farzaneh
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/01/2024

Best software there is in the market

I am very happy with how this software makes my work easier and how fast I complete my notes and get paid quickly on top of it!

Pros

Overall quality with the software and support team

Cons

Cannot think of any at this point in time

Alternatives Considered

SimplePractice and TheraNest

Reasons for Switching to TherapyNotes, LLC

Best software to use for electronic billing , scheduling, amazing client portal access!

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