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TherapyNotes, LLC
4.7
Overall rating
Reviews
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About TherapyNotes, LLC
TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office.
TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more.
The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system.
TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted SAS 70 Type II certified data centers.
TherapyNotes, LLC pricing
TherapyNotes, LLC has a free version and offers a free trial. TherapyNotes, LLC paid version starts at USD 49.00/month.
Starting Price:
USD 49.00/month
Free Version:
Yes
Free trial:
Yes
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TherapyNotes, LLC Reviews
Feature rating
5 reviews of 932
View all reviews
Denise
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 07/02/2024
Good product and great customer support
Pros
Love how easy it is to use for all my patient documentation
Cons
Still needs a few more features to cover all the bases
Alternatives Considered
SimplePracticeReasons for Switching to TherapyNotes, LLC
Liked the interface better and love the customer support
Alexander
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
5
Reviewed on 05/10/2024
The best case notes are created with TherapyNotes
Writing case notes was something that used to take a long time and required me to create a whole new note every time. Thanks to TherapyNotes I can create and reuse a template to save time and make notes more organized and easy to read. I love the fact that the notes are all stored in one location that I can quickly access regardless of whether I’m on my desktop computer at home or through my smartphone when I’m out in the community. The software also makes it easy to filter through in order to find specific notes which is very convenient.
Pros
It makes writing case notes a breeze for mental health practitioners. It allows me to store all my case notes in one convenient place. This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to access.
Cons
The price is quite steep for solo practitioners.
Amands
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
2
Reviewed on 16/05/2024
Not for prescribers
Not the worst but by far not the best either. Will be switching to a different system soon.
Pros
Great therapy note template. Ease of charging copays to client. Easily pull in intake information, however some of the intake is pyschotherapy based and not medication provider based.
Cons
Medication provider notes are all free text. The system constantly lags no matter what intenet connection I use or that I clear my internet history and cache daily. Tech support tells me that the lag is me and my connection. Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load. Then if a prescription does not go through since this does not communicate with therapy notes there is no notification.
Shaquita
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 24/08/2024
PMHNP friendly EHR, pricey e-Rx fees
Overall I would highly recommend this software. I only practice part time so I am frugal and try to keep my cost low as possible, but if you do not mind spending $780 a year to prescribe then you should be satisfied with this EHR.
Pros
I loved the ease of set up. The importation of patient information from another EHR was quick. They have a to-do list on the initial screen that walks you through each step to set everything up as well. It assures you do not forget anything. When you log in the to-do list will appear so you can stay on top of tasks. I loved the integration of telehealth into the system and the charting template. You can also easily upload and share documents with patients. The customer service is great. They are really responsive and follow up to make sure that everything is good to go. They also personally reached out to see how I was enjoying the EHR which was nice. What I was really impressed with was how fast they set up the e-Rx and EPCS features. It takes other EHRs forever to get this done, especially the EPCS but they set both up in less than a week. They also assisted with setting up the PMP for my state. You can add multiple locations if you practice in more than one place which is really neat.
Cons
The cost of the e-prescribe feature. At the time of this review it is currently $65/ month in addition to the base cost of the EHR. This is expensive compared to similar softwares. They should consider a one time set up fee for EPCS and lowering the cost of prescribing.
Reasons for Switching to TherapyNotes, LLC
initially for the cost; I was not aware that fee to e-Rx would be $780 a year
Ceara
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 23/10/2024
Great for most therapists, not customizable enough for me
I first used therapy notes as a staff clinician at a group practice. When I opened my own therapy practice, I started with Therapy Notes since I was familiar with the platform and generally liked them. I found the support team very helpful in getting me setup. TherapyNotes was easy for both me and my clients to use which was a plus. The biggest reason I ultimately chose a different platform was because I wanted more freedom and flexibility with my documentation such as intake paperwork and notes. The templates in TherapyNotes offered minimal customization and that was ultimately a dealbreaker for me.
Pros
Very user friendly on both the clinician and client end. Affordable, especially for a smaller practice. Support team was great! Very responsive and helpful.
Cons
I wanted forms that were more customizable. This was the biggest reason that I changed platforms. I appreciated that the standard forms included necessary information, but they were not customizable enough for my specific niche/client population.
