---
description: Review of GymMaster Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: GymMaster | Reviews, Pricing & Demos - SoftwareAdvice AU
---

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# GymMaster

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> GymMaster is a cloud-based gym and health club member management system designed for gyms, fitness studios and clubs of all sizes. Key features include membership management, administrative task management, automated marketing, retention, scheduling and billing.&#10;&#10;&#10;Other features include gym access controls, point of sale, online bookings and automated marketing. The access control feature allows users to access the gym, studio and health clubs 24/7 using their access keys, manage time restrictions on memberships and maintain a visit log. It also helps in identifying member usage patterns and staffing of gym employees. Users can communicate with members via automated SMS, email and push notifications&#10;&#10;&#10;GymMaster is offered in a subscription pricing option. It is compatible with Windows, Mac and Linux and can be accessed via a mobile web-browser. Support is offered via email and over the phone. Other help options include videos, manuals and remote support via TeamViewer.
> 
> Verdict: Rated **4.7/5** by 166 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 166 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Treshna Enterprises
- **Founded**: 1996

## Commercial Context

- **Starting Price**: USD 89.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Pricing is based on the number of current members (casual, concession and prospects do not count towards current membership).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Authentication
- Automated Scheduling
- Availability Management
- Badge Management
- Barcode/Ticket Scanning
- Belt Ranking Classification
- Billing & Invoicing
- Booking Management

## Integrations (12 total)

- GoCardless
- Google Calendar
- Instagram
- Mailchimp
- Meta for Business
- PayPal
- PayPal Enterprise Payments
- Paysafe
- WordPress
- Xero
- Zapier
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software)

## Related Categories

- [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software)
- [Appointment Scheduling Software](https://www.softwareadvice.com.au/directory/4731/appointment-scheduling/software)
- [Rostering Software](https://www.softwareadvice.com.au/directory/497/employee-scheduling/software)
- [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software)
- [Swim School Software](https://www.softwareadvice.com.au/directory/4693/swim-school/software)

## Alternatives

1. [LegitFit](https://www.softwareadvice.com.au/software/333927/legitfit) — 4.9/5 (227 reviews)
2. [Kilo](https://www.softwareadvice.com.au/software/421980/kilo) — 5.0/5 (70 reviews)
3. [Wodify](https://www.softwareadvice.com.au/software/114351/wodify-core) — 4.5/5 (154 reviews)
4. [ClubRight](https://www.softwareadvice.com.au/software/397362/clubright) — 4.8/5 (183 reviews)
5. [Mindbody](https://www.softwareadvice.com.au/software/188104/mindbody) — 4.0/5 (2989 reviews)

## Reviews

### "Flexible & Robust Member Management Software" — 4.0/5

> **Mitchell** | *25 March 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Help and support in solving problems and modifying software to meet our particular needs.
> 
> **Cons**: Product name; cannot use an iPhone or iPad to connect a swiper for cc; POS does not allow for bill of material (cocktails with multiple ingredients) or multiple products pulling from same inventory (12 ounce or 16 ounce pours from a keg).
> 
> We have worked with GymMaster for close to 6 years. Their ability to make their system meet our needs has been fantastic. We have individual memberships but aggregated billing on a monthly basis for linked members; events which allow us to send links to members to register; sign waivers, fill out questionnaires; and enter credit card information and more. While a learning process with some bumps along the way, GymMaster support was always there to help us make it work.

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### "This was the best upgrade we have ever made for our business\!" — 5.0/5

> **Theresa** | *3 October 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to learn \&amp; use – intuitive interface that doesn’t take long to figure out.&#10;All-in-one solution – membership, billing, bookings, and access control in one place.&#10;Customizable memberships – flexible options for different member types.&#10;Access control integration – smooth connection with doors, gates, and entry systems.&#10;Online member portal – convenient for sign-ups, payments, and class bookings.&#10;Automated reminders – saves time chasing payments or missed bookings.&#10;Reporting \&amp; insights – helpful data on attendance, revenue, and member trends.&#10;Great support team – responsive when you need help.&#10;Mobile-friendly – works well for staff and members on phones.&#10;Saves time – reduces manual admin tasks so you can focus on members&#10;The most effective and secure all in one system that money can buy\!
> 
> **Cons**: I can honestly say i have nothing negative to say about GymMaster\! &#10;Even when you run into a problem, contacting support is extremely fast and problem is resolved within minutes
> 
> We are only two weeks into working with GymMaster and only 3 days of launching and we couldn't be more impressed with every function this system has to offer\! We highly recommend this gym and fitness management software to everyone\!

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### "A system that looks after your members/clients and you\!" — 5.0/5

> **Richelle** | *20 April 2026* | Facilities Services | Recommendation rating: 8.0/10
> 
> **Pros**: We use GymMaster for 24/7 gym management. We changed our management system around the covid outbreak and were really relieved with the support GymMaster extended to users throughout this time. The level of support you receive from the team is second to none - having direct phone access to support as well as being able to email help for more complex issues. &#10;GymMaster is also great value for money - it has meant that we have been able to unsubscribe to other 'add on' services/subscriptions that we now use directly in GymMaster eg, emailing our newsletters was previously done through Mail Chimp.
> 
> **Cons**: The initial set-up. GymMaster has comprehensive functionality and the process of changing over from our previous software and setting up GymMaster to align with our business practices was difficult and it took quite some time to get things working as we wanted them to and learning how to use the new software at the same time.
> 
> We are very happy with GymMaster. We feel confident that the system is secure and it suits our needs well. Being able to automate a lot of tasks that don't add value in our business has given us more time to do the things that really matter\!

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### "Worst Point Of Sale System on earth" — 1.0/5

> **Amanda** | *16 January 2025* | Recreational Facilities & Services | Recommendation rating: 2.0/10
> 
> **Pros**: I can’t think of anything I like in particular.
> 
> **Cons**: How difficult can it be to simply charge a customer for a sale? I have 6 \*useless\* options to charge a client such as cash, voucher, and check, and none of the 6 options to charge a client includes charging their debit or credit card. ??? This is beyond frustrating and baffling, can I please just simply charge a client without 10 screens and clicks and menus please good god.
> 
> Terrible. The point of sale app is very difficult to use and I’ve had nothing but problems and looking stupid in front of people with menus that make no sense, screens, clicks, and absolutely useless payment selections. A client can’t even pay with a card. Can you please just make it easy to add other cards for a one time use for point of sale?

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### "Great customer service and support\!" — 5.0/5

> **Shannon** | *31 October 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: So far, GymMaster has been a great tool for managing our gym, but what really stands out is their customer support. Every time I’ve reached out (which as been a lot, since I truly want to understand all that the software can do for us) there have been no long hold times and the team has always been kind, patient, and genuinely helpful. They really listen when I explain what I’m trying to do or understand — and instead of just reading from a script or giving me generic FAQ answers, they actually look into my specific situation and find real solutions.&#10;&#10;It’s clear they care about helping their customers succeed and be able to use the software to it's fullest, and that makes a huge difference. Highly recommend GymMaster for both the software and the incredible support team behind it\!
> 
> **Cons**: The data transfer took a bit longer than we expected, but we had a lot of members in the system to transfer.
> 
> Amazing team of support staff for training, and to answer questions and help teach us how to use the platform\! Glad we made the move to this system\!

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| en | <https://www.softwareadvice.com/scheduling/gymmaster-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/56358/gymmaster> |
| en-GB | <https://www.softwareadvice.co.uk/software/56358/gymmaster> |
| en-IE | <https://www.softwareadvice.ie/software/56358/gymmaster> |
| en-NZ | <https://www.softwareadvice.co.nz/software/56358/gymmaster> |
| fr | <https://www.softwareadvice.fr/software/56358/gymmaster> |

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