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description: Review of Google Cloud Dialogflow Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Google Cloud Dialogflow | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Google Cloud Dialogflow](/software/575958/Google-Cloud-Dialogflow)

# Google Cloud Dialogflow

Canonical: https://www.softwareadvice.com.au/software/575958/Google-Cloud-Dialogflow

> Google Cloud Dialogflow is a cloud-based conversational AI platform designed for enterprises and large organizations across industries such as retail, finance, healthcare, and telecommunications. It allows businesses to build and deploy virtual agents and chatbots that handle customer interactions across voice and text channels. Google Cloud Dialogflow can be deployed via the cloud and integrates with websites, mobile apps, and contact center systems. Core features include natural language understanding, intent recognition, multi-turn conversation management, and prebuilt agents to speed up deployment. Businesses can connect it to telephony systems for automated call handling or embed it in digital channels to manage high volumes of customer queries without additional staffing. Analytics and conversation history tools help teams monitor performance and refine virtual agent behavior over time. Support is available through Google Cloud documentation, a knowledge base, community forums, and paid support plans that include access to technical account managers and faster response times.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Google

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Integrations (4 total)

- Keum.ai
- MetroCluster
- Microsoft Teams
- Pega Platform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)

## Related Categories

- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)
- [Enterprise Search Software](https://www.softwareadvice.com.au/directory/4368/enterprise-search/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/575958/Google-Cloud-Dialogflow)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/575958-Google-Cloud-Dialogflow/> |
| en-AU | <https://www.softwareadvice.com.au/software/575958/Google-Cloud-Dialogflow> |
| en-GB | <https://www.softwareadvice.co.uk/software/575958/Google-Cloud-Dialogflow> |
| en-IE | <https://www.softwareadvice.ie/software/575958/Google-Cloud-Dialogflow> |
| en-NZ | <https://www.softwareadvice.co.nz/software/575958/Google-Cloud-Dialogflow> |

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