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About Accelo
Accelo is used and loved by professional service businesses around the world to manage their client work, profitably.
The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are.
With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance.
Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update.
Accelo streamlines workflows and increases efficiency across the business and teams to enhance visibility and coordination, helping leaders to run the business and professionals to focus on the most important work. By harnessing powerful automation, managers are enabled to deliver projects on-time and within budget with ease.
Accelo's up-to-date and secure analytics gives leaders the confidence to make smart decisions, ensuring the growth and prosperity of the business.
Accelo pricing
Accelo does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Accelo Reviews
Feature rating
5 reviews of 172
View all reviews
Kelly
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 22/11/2023
Improved team collaboration and productivity
In general, working with Accelo has been a good experience for us. It has become the nerve center for our team, facilitating better communication and increased output. The adaptability of the platform and its emphasis on developing teamwork are ideal for our kind of teamwork in the office.
Pros
Accelo's best feature is its collaborative workspace. The platform's communication tools, including shared calendars and real-time updates, foster team collaboration. The centralized project and client information ensures everyone is on the same page. Accelo's intuitive interface and user-friendly collaboration features enhance our team's productivity, facilitating seamless communication and efficient project delivery.
Cons
Although Accelo does a great job at facilitating collaboration, the functionality of its mobile app might be improved. Teams that need access to client and project data while on the go would benefit from a better mobile experience.
Response from Accelo
Hi Kelly, thank you for taking the time to share you feedback. We are thrilled to hear that Accelo has helped foster a collaborative team environment and has improved productivity and efficiency in your project delivery.
We also appreciate your honest feedback about the mobile app experience, and we're thrilled to share that our team is currently working on a new Accelo mobile app to help teams manage their work on the go. You can find more about this new app (currently in beta), on our blog: https://www.accelo.com/resources/blog/explore-the-new-releases-in-our-mobile-app-beta/
Thanks again for your great feedback and for taking the time to leave a review!
Replied 04/12/2023
Maddie
- Industry: Computer Games
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 12/09/2023
Report editing and client portal accessibility
The ecosystem incorporates both email and task management, and time tracking and payment can be done with minimal effort. This isn't advertised anywhere else that I've looked. All of my project, sales, invoicing, billing, and client communication needs to be managed in one central location. I am just starting started, but Accelo has already proven invaluable in helping me manage my workload and delegate responsibilities.
Pros
Timekeeping is helpful and can be done in a variety of ways. It can be recorded manually or with the help of a timer. The Client Area and the Flexibility of Report Revisions. The design of the layout appeals to me. I like how simple it is to make new templates, and how the platform can handle the bulk of my business operations. Since Accelo had everything we needed, including a client portal, we made the transfer.
Cons
The vast array of features and customization choices can be overwhelming at first. The tasks you set up at the beginning of your workflow can have an impact on your billing later on.
Response from Accelo
Hi Maddie, thank you for your review! We're thrilled to see the multiple ways you've been able to use our platform to simplify your business operations. We appreciate your feedback about the initial learning curve and the importance of setting up tasks correctly for billing. Your insights are valuable in helping us improve the user experience.
We're delighted that Accelo has become an essential tool for managing your workload, projects, invoicing and client communication all in one place. If you ever have any questions or suggestions, please feel free to reach out. We're here to support you in your journey with Accelo!
Replied 25/09/2023
Ryan
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
2
Reviewed on 24/08/2022
Terrible at the basics
From and PM/Consultant standpoint it has made my life harder. Nearly all I speak to dislike.
Pros
There is nothing I like. Every Feature that seems like it would be a good thing E.G. having meeting from calendar appear in timesheets ends up not working to what you would expect. For example meeting will auto allocate to client and not project if not created from Accelo. Meeting can then not have people on different rates capture time as costs will not capture correctly.
Cons
Very Time consuming to capture Time and create/manage projects. Time capture overhead increased significantly when business started using Accelo.
Project Planning is very primitive and very slow with basic/backward functionality. honestly seems like Beta software at times.
Response from Accelo
We are sorry to hear you're unsatisfied with the platform. We'd love to offer assistance to improve your Accelo experience moving forward.
You mentioned your timesheets allocate meeting time to your client and not to the project if created outside of Accelo, this is correct. The best way to resolve this is to create meetings within Accelo and mark them against the associated project.
We're sorry you're experiencing issues with tracking time. Accelo offers multiple ways to capture time so we recommend reaching out to your Customer Success Manager to explore more efficient methods. We want to make sure you're aware of the robust project management functions available, including scheduling, multiple views, profitability tracking and predictions for project timelines and budgets. We recommend connecting with your Customer Success Manager to explore these functions.
Thank you for your feedback and we hope we can work with you to explore other ways to improve your Accelo experience.
Replied 29/08/2022
Hailey
- Industry: Construction
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
5
Reviewed on 26/03/2024
Necessary for project tracking
Pros
I like that we can compare sales, work flow from month to month, year to year. Great resource for keeping track of your business.
Cons
There have been some hiccups, that I think were just user errors. All issues are always solved in a timely manner.
Shayla
- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
4
Reviewed on 20/06/2023
Solid CRM and project management tool
Scheduling, logging hours worked, billing customers, and maintaining rapport with suppliers may all be handled centrally. Abundant opportunities for combination.
Pros
The user experience on this system is superb. The fact that I can centralize the administration of all my various initiatives is another perk. All the data I want is now in one convenient location, which has greatly simplified my work. This means I can stop switching between operating systems merely to get work done.
Cons
Personalization is a major drawback of Accelo. The requirements of one business may not be applicable to another. Unfortunately, the platform does not allow for as much wiggle room when it comes to tailoring features to individual projects.
Response from Accelo
Hi Shayla, thank you for leaving a review! We are so glad to see all the ways you've used Accelo to centralize and simplify your work. We're sorry to hear you are having difficulty customizing the platform to meet your team's specific needs. We strongly encourage you to reach out to our Support team at [email protected] so we can learn more about the customizations you're looking for and provide solutions. Thank you again for your great feedback and for taking the time to share a review!
Replied 26/06/2023
