--- description: Review of Accelo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Accelo | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Project Portfolio Management Software](/directory/1937/ppm/software) > [Accelo](/software/59422/accelo) # Accelo Canonical: https://www.softwareadvice.com.au/software/59422/accelo Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.com.au/software/59422/accelo?page=2) > Accelo was built for professional services firms that need more than a record of what happened — they need to know what's coming. Most PSA tools tell you last month's utilization and last quarter's margins. Accelo surfaces risks in real time: projects heading over budget, resources about to be overloaded, retainers trending toward scope creep — before they cost you revenue. The platform connects the full client lifecycle in one place: CRM and quoting, project delivery, support ticketing, time and expense tracking, retainer management, and invoicing. AI is embedded throughout, not added as an afterthought. Accelo is best suited for firms managing a mix of project and retainer work, teams losing revenue to untracked time, and leadership making resourcing decisions on gut feel rather than data. Customers report 30–35% less time on admin, 3–7% revenue leakage recovered, and one client eliminated $156,000 in overhead in a single year. > > Verdict: Rated **4.5/5** by 174 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 174 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Accelo - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: A cloud-based client work management platform to manage all aspects of your client work and improve the performance and profitability of your business. Plus: $24.00 Per User / Per Product / Per Month (on an Annual Contract) Min. 5 Users Premium: $39.00 Per User / Per Product / Per Month (on an Annual Contract) Min. 5 Users Product Licenses include: - Sales \& Quotes (Plus: $24.00 | Premium: $39.00) - Projects (Plus: $24.00 | Premium: $39.00) - Tickets (Plus: $24.00 | Premium: $39.00) - Retainers (Plus: $24.00 | Premium: $39.00) - Billing (Plus: $24.00 | Premium: $39.00) - Reports ($12.00) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Faroe Islands, Finland, Greenland, Iceland, Ireland, New Zealand, Sweden, US Virgin Islands, United Kingdom, United States, Åland Islands ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Activity/News Feed - Agile Methodologies - Alerts/Notifications - Approval Process Control - Approval Workflow - Assignment Management - Attendance Tracking - Batch Processing - Billable Items Tracking - Billing & Invoicing - Billing Portal - Budget Management - Budgeting/Forecasting - Business Process Automation ## Integrations (28 total) - BrightGauge - ConnectWise Cybersecurity Management - Expensify - Google Analytics 360 - Google Calendar - Google Drive - Google Workspace - Gusto - HubSpot CRM - Ignition - Jira - Kaseya VSA - Mailchimp - Microsoft 365 - Microsoft Outlook ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Project Portfolio Management Software](https://www.softwareadvice.com.au/directory/1937/ppm/software) ## Related Categories - [Project Portfolio Management Software](https://www.softwareadvice.com.au/directory/1937/ppm/software) - [Online CRM Software](https://www.softwareadvice.com.au/directory/387/online-crm/software) - [Predictive Lead Scoring Software](https://www.softwareadvice.com.au/directory/3393/lead-scoring/software) - [Account Management Software](https://www.softwareadvice.com.au/directory/3606/account-management/software) - [Project Management Software](https://www.softwareadvice.com.au/directory/4430/project-management/software) ## Alternatives 1. [Clockify](https://www.softwareadvice.com.au/software/355240/clockify) — 4.8/5 (9243 reviews) 2. [Jira](https://www.softwareadvice.com.au/software/4315/jira) — 4.4/5 (15371 reviews) 3. [Asana](https://www.softwareadvice.com.au/software/5576/asana) — 4.5/5 (13574 reviews) 4. [BigTime](https://www.softwareadvice.com.au/software/3026/bigtime) — 4.6/5 (658 reviews) 5. [monday.com](https://www.softwareadvice.com.au/software/131008/monday-com) — 4.6/5 (6037 reviews) ## Reviews ### "Improved team collaboration and productivity" — 4.0/5 > **Kelly** | *22 November 2023* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Accelo's best feature is its collaborative workspace. The platform's communication tools, including shared calendars and real-time updates, foster team collaboration. The centralized project and client information ensures everyone is on the same page. Accelo's intuitive interface and user-friendly collaboration features enhance our team's productivity, facilitating seamless communication and efficient project delivery. > > **Cons**: Although Accelo does a great job at facilitating collaboration, the functionality of its mobile app might be improved. Teams that need access to client and project data while on the go would benefit from a better mobile experience. > > In general, working with Accelo has been a good experience for us. It has become the nerve center for our team, facilitating better communication and increased output. The adaptability of the platform and its emphasis on developing teamwork are ideal for our kind of teamwork in the office. ----- ### "A great, flawed tool." — 4.0/5 > **David** | *31 October 2025* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: Accelo gives our team a great high-level view of all clients, times tracking and assets for various projects. The UI can be improved a lot, but the options for customizations are endless. Our primary use is the time tracking functions. > > **Cons**: It's really difficult to go back and find a good total of all past work done on an account. Tasks and projects are too siloed and it's hard to put all of the pieces together. > > A mixed bag for sure, but we haven't found anything that can fully replace it for our team. It's still the best solution for our agency. ----- ### "Terrible at the basics" — 2.0/5 > **Ryan** | *24 August 2022* | Human Resources | Recommendation rating: 0.0/10 > > **Pros**: There is nothing I like. Every Feature that seems like it would be a good thing E.G. having meeting from calendar appear in timesheets ends up not working to what you would expect. For example meeting will auto allocate to client and not project if not created from Accelo. Meeting can then not have people on different rates capture time as costs will not capture correctly. > > **Cons**: Very Time consuming to capture Time and create/manage projects. Time capture overhead increased significantly when business started using Accelo. Project Planning is very primitive and very slow with basic/backward functionality. honestly seems like Beta software at times. > > From and PM/Consultant standpoint it has made my life harder. Nearly all I speak to dislike. ----- ### "All in one machine\!" — 4.0/5 > **Harry** | *7 November 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Accelo has become one of the integral cogs in our team. We all use it daily and it helps to power projects and information seamlessly while remaining secure. > > **Cons**: The user interface isn't necessarily as 'fancy' as some of it's competitors. But you can't fault it's functionality and that outweighs the cons for me. > > Easy to use, and a really powerful tool to manage more than just projects and time tracking. It's an 'all in one' kind of tool to prevent you needing more. ----- ### "Report editing and client portal accessibility" — 4.0/5 > **Maddie** | *12 September 2023* | Computer Games | Recommendation rating: 9.0/10 > > **Pros**: Timekeeping is helpful and can be done in a variety of ways. It can be recorded manually or with the help of a timer. The Client Area and the Flexibility of Report Revisions. The design of the layout appeals to me. I like how simple it is to make new templates, and how the platform can handle the bulk of my business operations. Since Accelo had everything we needed, including a client portal, we made the transfer. > > **Cons**: The vast array of features and customization choices can be overwhelming at first. The tasks you set up at the beginning of your workflow can have an impact on your billing later on. > > The ecosystem incorporates both email and task management, and time tracking and payment can be done with minimal effort. This isn't advertised anywhere else that I've looked. All of my project, sales, invoicing, billing, and client communication needs to be managed in one central location. I am just starting started, but Accelo has already proven invaluable in helping me manage my workload and delegate responsibilities. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.com.au/software/59422/accelo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/59422/accelo) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data