--- description: Review of ZenQMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ZenQMS | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Document Control Software](/directory/4233/document-control/software) > [ZenQMS](/software/6173/zenqms) # ZenQMS Canonical: https://www.softwareadvice.com.au/software/6173/zenqms Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/6173/zenqms?page=2) > ZenQMS is a cloud-based quality management system that provides tools for document collaboration and control. It helps businesses manage aspects of document lifecycle, allowing them to transit their workflows from manual, paper, and Excel-based systems to an automated electronic system. The platform grants access to employees with no seat licenses. It also enables users to manage documents, CAPAs, audits, and training on a unified interface. The application provides keyword search functionality to search documents and data within them. The solution allows defining workflows and document approval process along with configuring security permissions for transferring files within and outside the business environment. ZenQMS also automatically alerts users when training is due. The system is designed for customers involved in the manufacturing of pharmaceuticals and drugs (SIC Codes), or biotech environments, and many other industries. The software is available on a monthly basis and provides document management, supplier management, and quality management capabilities on a standalone basis. > > Verdict: Rated **4.5/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 20 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ZenQMS - **Location**: Conshohocken, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: You deserve fair and transparent pricing so you can focus on growth, not nickels and dimes. Here’s what makes our pricing different: — No seat licenses = access for all staff on day one: We don't count seats, and neither should you. Your quality system should support your growth, not inhibit it. — Access to all modules from the start: We give you access to everything you need from the beginning, no matter where you are on your journey. — Simple proposals and contracts: Simple terms that you can understand, like clearly defined line items and straightforward pricing. — Lifetime support, standard: Our top-rated global team of support specialists is ready to help you and your team for the length of our engagement. — Everything you need to get started: You'll get access to QA / Validation documents as well as audit checklists and UAT templates at no charge so you can get up and running quickly. — Sandbox environment included: Test new modules and configurations before you launch with a dedicated sandbox environment, included from day one. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Chinese, English, French, Italian, Japanese, Portuguese, Russian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Assessment Management - Audit Management - Audit Trail - Certification Tracking - Change Management - Collaboration Tools - Complaint Management - Compliance Management - Compliance Tracking - Corrective and Preventive Actions (CAPA) - Customizable Reports - Data Import/Export - Data Security ## Integrations (2 total) - Microsoft Azure - Okta ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Document Control Software](https://www.softwareadvice.com.au/directory/4233/document-control/software) ## Related Categories - [Document Control Software](https://www.softwareadvice.com.au/directory/4233/document-control/software) - [Compliance Software](https://www.softwareadvice.com.au/directory/4363/compliance/software) - [Corrective and Preventive Action Software](https://www.softwareadvice.com.au/directory/4713/capa/software) - [Quality Management Systems](https://www.softwareadvice.com.au/directory/420/quality-management-software/software) - [Records Management Software](https://www.softwareadvice.com.au/directory/1859/records-management/software) ## Alternatives 1. [NetSuite](https://www.softwareadvice.com.au/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2007 reviews) 2. [JobBOSS²](https://www.softwareadvice.com.au/software/389923/jobboss2) — 4.2/5 (865 reviews) 3. [Striven](https://www.softwareadvice.com.au/software/118170/striven) — 4.8/5 (128 reviews) 4. [QT9 QMS](https://www.softwareadvice.com.au/software/152728/qt9) — 4.8/5 (118 reviews) 5. [Isolocity](https://www.softwareadvice.com.au/software/79422/isolocity) — 4.7/5 (58 reviews) ## Reviews ### "Cost-Effective QMS" — 5.0/5 > **Sedalia** | *16 February 2023* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: ZenQMS is an inexpensive tool that improves our document management and ensures compliance. The people are also fantastic. Binyamin Wood-Isenberg has been especially helpful (thank you\!) > > **Cons**: It doesn't have all the bells and whistles of pricier options. What I notice the most is a lack of real-time document collaboration. The document reviews are sequential. ----- ### "Wonderful all-around e-QMS" — 5.0/5 > **Lainey** | *27 August 2019* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: -Efficient and pleasant design and functionality -Easy to maneuver dashboard with multiple levels of exporting \& organizing data -Smooth implementation -Successful collaboration for employees on and off-site -Great pricing for all of the features\! > > **Cons**: -An app interface would be a game-changer > > Our company transitioned from a paper-based system to ZenQMS and it has been WONDERFUL. The Zen team was responsive, respectful, and a joy to work with from the start. It was a hard transition for our team to adapt to some new routines and procedures, but everyone has raved since the launch. It has completely changed the efficiency of our internal quality systems, from compliance training, to audit organization, and corrective actions. ----- ### "System is user friendly and highly functional, support team not so much." — 3.0/5 > **Luisa** | *19 December 2019* | Pharmaceuticals | Recommendation rating: 0.0/10 > > **Pros**: The system has a simple interface and is easy to use. > > **Cons**: Doesn't have the ability to customize very many features. > > Their support team is not very supportive, initially getting the assigned account manager to provide us with details on the implementation was like pulling teeth. Then he left Zen QMS, the next assigned rep has been very cavalier and somewhat unresponsive. Very difficult to get the support needed to smoothly and efficiently customize/implement each module. ----- ### "Great tool\!" — 5.0/5 > **Irina** | *23 August 2019* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: The software is easy to use, very intuitive. > > **Cons**: Doesn't have real-life editing of documents. > > Software is well-designed, very few issues, was was easy to implement. The support team is excellent\!\! ----- ### "Useful Quality Management Tool" — 5.0/5 > **Scott** | *28 August 2019* | Biotechnology | Recommendation rating: 9.0/10 > > **Pros**: This software is very useful and configurable to our needs as a business. It helped us to close a gap that existed in our quality system. Also, the customer service is fantastic; Our rep and his team are very responsive. When you encounter an obstacle, they will do whatever they can to help you get over it. The user interface is easy to use. They are very receptive to feedback; they are always trying to actively improve the system with the help of their user community. They are truly a pleasure to work with. > > **Cons**: At times it has the look and feel of something that is new. With that being said, there is a great foundation to be built upon. I firmly believe that this application will only get better with time. > > The software has helped us as an organization because it provides electronic records of things we previously documented/recorded on paper. Also, we have had nothing but positive interactions with the folks at ZenQMS. They are a pleasure to work with. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/6173/zenqms?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/6173/zenqms) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data