About LiveRez

LiveRez goes beyond the standard vacation rental management software. With LiveRez, you can replace your accounting software, booking software, CRM, and operations software. Add to that an included brand-new website that’s built to convert and support from our staff, and you have a powerful connected ecosystem of features that will help you reach your goals. You'll have everything you need, including access to built-in-house connections to the industry's leading OTA's like VRBO and Airbnb. LiveRez offers integrations with a variety of credit card processing and travel insurance providers, smart home automation providers and a number of listing sites through both its in house direct connections to Airbnb, VRBO, Google Vacations and HomeToGo. Support is offered via phone, chat and email, as well as through a collection of online help and training resources, such as videos and articles. Pricing is monthly on a subscription basis. Imagine signing up for software that employs industry experts and consultants at the ready to help you grow your business. Just starting out? No problem, our smallest user begins with LiveRez with no properties in their portfolio—our beautiful websites and owner acquisition tips and tricks can help you reach your growth goals if property count is your goal. Simply looking to refine operations, or looking for a software that has everything in one place giving you all the tools you need to reach your targets? Look no further! LiveRez has been in business for more than 15 years and was built by property managers for property managers. We innately understand the hospitality industry and your needs as a vacation property management company. Included with LiveRez: - High-converting, direct bookable websites - Built-In marketing tools - Reservation System - Intuitive Reservation Grid - Powerful automations - Text or email automated emails - Built-In Rate Management - Property and owner management - Unlimited users - Built-In CRM - Create and manage owner leads - Create and manage guest leads - Thousands of personalization options - Consistent automated messages - Extensive reporting and dashboard system - Internal Review Platform - Create Custom Surveys - Post web ratings and reviews - Capture and share guest testimonials - Owner Portals with 24/7 owner access - Reservations management for owners - Property Calendar access for owners - Sales cycle report for owners - Automated Owner statements - Built-In Work order and Maintenance platform - Automated work order creation with each reservation - Custom checklists and tasks - Built for teams of all sizes - Work orders flow into our built-in accounting system - Built-In seamless integration to top OTA's - No more double bookings - Connect to Airbnb, VRBO, Google Travel, HomeToGo - 3rd party integrations for other channel connections - Built-in Trust Accounting platform - Automated owner statements - Automated 1099;'s - Access all stakeholder statements - Custom map reservation line items into accounting - Perform reconciliations - Monitor funds - Generate, print, save or export any accounting reports - US Based support team - Partner Hub help center open 24/7 - Support team available 6 days a week - Sister companies which allow connections to travel insurance, payment processing and gateway, and extra marketing expertise
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LiveRez pricing

LiveRez does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to LiveRez

LiveRez Reviews

Feature rating

Value for Money
4.1
Functionality
4.1
Ease of Use
4.5
Customer Support
4.5
5 reviews of 87 View all reviews
Matthew
Matthew
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/01/2018

Great people, great software

Pros

The people behind the software is what makes this so valuable. Is we need help with something they are only a phone call or email away. They always get back to me the same day. I love this kind of support.

Cons

The needs of our business keeps changing, keeping up with these changes are hard and sometimes take longer then I would like. I know the developer of the software are working hard to implement the changes.

Stacy
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 31/08/2020

Love this Company!

I came from one of those larger companies, that promise everything and delivered nothing. Since I have been with Liverez they have always been upfront and truthful. If something didn't work they let me know. For me business is more than just business, I want a family relationship. The people that care about you more than there bottom line and want us all to succeed.

Pros

Ease of setup and support doing so. Use of the software is very hands on and if not support is always there. Support is huge for us as we had none with our old company.

Cons

I came here as they are an all in one, as time has gone on they have branched out(which I am excited about) but my cost has gone up adding all these other systems to run my business. However, if I want the top of the line everything, one company can't do it all. I am thrilled with all they do, and glad they allow other businesses to work together with us.

Gail
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 12/11/2024

Good Overall Product

I have not had any major problems with liveRez.

Pros

It is a fairly simple process for making reservations

Cons

To set things up or change things is difficult to do when you cannot get thru to the help desk quickly.

LaShonne
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

3
Reviewed on 09/04/2024

Live Rez Review Call Center

My overall experience with Live Rez is good. We work with over 10 PMS in our company and this is one of the easiest to use and naviagate.

Pros

Live Rez is easy to use. You can load the system however your organization plans to use it. You are able to add home descriptions and any information the agent will need to assist with booking reservations. You can also change setting to fit your company needs. It is user friendly.

Cons

The least think I like about Live Rez would be locating property addresses. I feel like this can be set up easier. In order to locate property address, you are only able to look for the reservation grid, which means if I have the actual reservation pulled up, I have to leave the reservation and locate the home information. It should be able to be accessed from the reservation screen.

Daniel
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 08/10/2020

It's all about the team that supports the product!

Our experience has been awesome. We love the company, the the support and engineering staff, and everyone we've had the pleasure of meeting or working with. I don't think we could have made a better choice for a platform to support us and out growth.

Pros

The team behind the product! There is a real partnership between us and the software pros that created the platform and maintain it.

Cons

Some of the functions are a bit outdated and cumbersome, but effective. This might be a real hinderance if there wasn't an awesome support team to help navigate thru it.

Alternatives Considered

Escapia, Virtual Resort Manager, Rent Manager and Streamline

Reasons for Switching to LiveRez

I found the features and benefits, for the cost, to be most affordable. Liverez was the only software company that offered to partner with us - meaning the monthly cost was related to our monthly gross instead of a flat fee which was more expensive and harder to make work. The company, its' [SENSITIVE CONTENT HIDDEN] and the people we interacted with were way more friendly, down-to-earth, and "family-like" right from the beginning. We still love Liverez and its' amazing people!

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