About Intellect

Intellect provides a flexible enterprise Quality Management Software (eQMS) solution and platform designed to meet any FDA and ISO compliance requirements, as well as digital transformation goals. Built on the Intellect Compliance Platform, Intellect's no-code platform, Intellect offers what they describe as the most configurable eQMS solution in the industry. Intellect's eQMS is a centralized and integrated solution to manage quality needs, today and tomorrow. The vendor boasts over 19 years of experience helping organizations meet their compliance and quality needs.
Intellect Software - Intellect console
Intellect Software - Intellect risk assessment
Intellect Software - Intellect workflow management
Intellect video
Intellect Software - Intellect console - thumbnail
Intellect Software - Intellect risk assessment - thumbnail
Intellect Software - Intellect workflow management - thumbnail

Intellect pricing

Intellect does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor See pricing details
Pricing Details:
Priced per license according to SaaS or Installed on Premise Deployment options View Pricing Plans
Free Version:
No
Free trial:
Yes

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Intellect Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 53 View all reviews
Nazia K. Nazia K.
  • Industry: Biotechnology
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/10/2021

Best Fit for our QMS needs!

After shopping around and researching eQMS vendors for months, we were fortunate to find the best fit for our QMS needs with Intellect. We are finally able to move away from our manual, paper-based QMS to a fully electronic QMS which allows for scalability and compliance. The software is highly configurable and you can build any custom apps you need for your business. There is no coding involved, so anyone without coding experience can work with Intellect.

Every Intellect personnel so far has been a delight to work with. Will, our initial contact was extremely helpful, highly engaging and stayed on top of all of our requests. [SENSITIVE CONTENT] , our implementation lead has been nothing short of amazing. She is highly knowledgeable about the product as well as industry best practices and provides helpful insights and feedback during implementation. [SENSITIVE CONTENT] , our account manager is a pleasure to work with, is highly responsive, and is always available to help whenever we reach out to her.

Intellect, does not leave you after getting your business. They truly partner with you and care about finding you the right solutions in a timely manner. This type of partnership is priceless.

Pros

-Configurability
-Ease of use
-Workflow Management
-Exceptional Customer Service

Cons

Some out of box screen prompts can be improved for a more enhanced experience.

Response from Intellect

Hi Nazia,

Thank you for your review! We love that you view Intellect as a partner. Customer success is truly our #1 priority. We also appreciate your feedback about the ease of use of Intellect and you can easily configure any of our out-of-the-box applications or build your own apps to automate your business, all with no-coding required. We're very happy to hear that you enjoy working with our team and implementation specialist!

- The Intellect team

Replied 26/10/2021
Beverly E. Beverly E.
  • Industry: Aviation & Aerospace
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2021

Great software and excellent service!

We had a very good experience with Intellect.

Pros

You don't have to be a developer to customize the software. Three sites (design, test, live) are included, and each site has an administrative site to control the admin activities without technical assistance. The training for the out-of-the-box apps and to design the apps was excellent. The trainers were very knowledgeable about the software, and they were very patient with us. The implementation process was the best I have experienced. The first app we configured was Document Control. [SENSITIVE CONTENT] was our analyst, and she knows the software and the best approach to customize the software to match our process. [SENSITIVE CONTENT] was very patient with us, and she held our hands until the live site was ready to use.[SENSITIVE CONTENT] is an excellent trainer, and she was available to us when we needed assistance. Last but not least, we can design additional apps our company needs.

Cons

No issues. I like the software because it is helping us improve our quality system process and efficiency.

Reasons for Switching to Intellect

We chose Intellect because of the application package, price, services, and ability to create apps.

Response from Intellect

Hi Beverly,

Thank you for your review! We agree, you don't need to be a developer to modify Intellect to meet your exact needs. But we're especially happy to hear that your training and implementation process was so positive. We also love that you built some custom apps on our no-code compliance platform, and that you were able to improve your quality process and efficiency with Intellect.

- The Intellect team

Replied 20/10/2021
Steven B. Steven B.
  • Industry: Pharmaceuticals
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
2
Ease of Use
4
Customer Support
4

3
Reviewed on 05/03/2020

KnowBio, LLC

It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.

Pros

Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department

Cons

Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations. The documentation package should be a reliable source for that understanding, but it is not.

While my technical support person has been excellent, the number of hours required to configure the OOB, FAR exceeds the actual number of hours granted as part of the purchase. Not just "wish list" configuration or company specific configuration, but configuration to mirror industry expectations for work flow and compliance.

Alternatives Considered

Adaptive Compliance Engine (ACE) and Qualio

Reasons for Switching to Intellect

Price point, configuration capability
Ashley M. Ashley M.
  • Industry: Biotechnology
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 21/09/2021

Enterprise Quality Management System

Intellect's software allows our company to move from independent standalone systems at each location into a centralized and accessible platform. This allows senior management better visibility and easy access to dashboard reporting to make quick and informed decisions.

Pros

The system is very configurable to our work processes. We are not forced to conform our quality systems to the software but can build a workflow that fits our company's needs.

Cons

Our company adheres to TNI 2016 and ISO 17025, it would be nice if the software had a Management Review app.

Alternatives Considered

ComplianceQuest and QT9 QMS

Reasons for Switching to Intellect

Intellect has been in business over 20 years with previous experience with our business sector. They offered concurrent license usage and understood our business was not in manufacturing and could speak the same language so that the configuration has been fairly smooth.

Response from Intellect

Hi Ashley,

Thank you for your review and insights! It's great to hear that you've built a centralized system for all your locations, and that the system matches your work processes. Thank you for your feedback about a Management Review app. Our Product team loves to get this type of feedback and we look forward to speaking with you about this recommendation. Thank you!

- The Intellect Team

Replied 14/10/2021
Dena M. Dena M.
  • Industry: Medical Devices
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/06/2021

Easy to use, highly configurable, and amazing support!

I was able to understand the software logic and implement my first application within a few months. During implementation, with the support of Intellect staff, I was also able to create three custom applications to help control our internal processes.

Pros

All fields and pages are configurable which allows companies to tweak the applications to meet their internal requirements as well as external regulatory requirements.

Cons

Understanding the logic behind the system macros was a little hard in the beginning.

Reasons for Switching to Intellect

Intellect allowed us to configure the applications to meet our requirements. With the complimentary training courses and support, they also taught us how to continue configuring on our own and become independent.

Response from Intellect

Hi Dena,

Thank you for your review. We're happy to hear that our support team and training helped you configure solutions to meet your unique needs.

The Intellect team

Replied 18/06/2021

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