About 7shifts
7shifts pricing
7shifts has a free version and offers a free trial. 7shifts paid version starts at USD 34.99/month.
Alternatives to 7shifts
7shifts Reviews
Feature rating
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
7shifts, not just for scheduling
I have found that using 7shifts significantly decreases the number of errors surrounding scheduling and requested time off which is priceless in a labor market like this. furthermore, the time and energy spent on writing the schedule is much lower than when we used a homemade spreadsheet.
Pros
7shifts makes scheduling easy with a copy to next week feature that allows scheduler to mimic previous weeks schedules.
the repeating schedule feature makes scheduling kinder - allowing staff to set a weekly schedule of availability.
the chat and announcements feature lets communication flow without messier emails and texts.
the app-based time off submissions really simplify and streamline a formerly archaic system that was easy to screw up with paper notes, emails, calendars, notebooks.
the shift pool empowers staff to make last minute changes to their schedules or pick up extra work.
Cons
there's a lot of neat features that you have to pay extra for like an events calendar and labor to sales based scheduling.
Response from 7shifts
Amazing! Thanks so much for the review Heather. We are happy to hear that 7shifts is proving beneficial to your team at State Park, especially in a tight labor market. Please do not hesitate to reach out if there is ever anything we can do to help support you or your team.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
My excellent experience with sevenshifts as a café owner
Overall, completely satisfied like I said, their technology is very easy to use mobile friendly they have every feature you could need small business to big business. I’m sure across industries, especially in the food and beverage business rates. Perfect so having a company like this is great. It’s also apparent by their new features that they’re adding that they’re continuing to innovate investing and grow and they’re going to be around so that’s important.
Pros
What I like most about this software is that it was super easy to use for me and my staff it’s just very easy and it starts off. You can just do the basics and I am as a new business owner. I was just you know priorities come up, so scheduling was just first and foremost, but it has so many features that you can add on them at any time which is great they have help then it’s a wonderful automated system and they’ve just added a ton of new great features. I am excited to use.
Cons
Honestly, I can’t say I didn’t like anything in particular or what I least liked I think with maybe what I least used was something where we would be things that bigger organizations might need to use that or not important or not necessary for my particular business, but there is nothing that was the least liked
Alternatives Considered
HomebaseReasons for Choosing 7shifts
Didn’t know anything about homebase it was used by the previous person. I try to get in there and start using it switching over and it was just a headache so I just looked for a new system start fresh and this one was just doing easier and glad I did.Switched From
HomebaseReasons for Switching to 7shifts
So there’s a ton of different products out there seven shifts is a reasonable price and it had the features I needed for my industry so I looked at several products, but I focus on what they what features they had and what my priorities were at the time and it matched- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
7Shifts and More?
The team loved 7shifts since it was so user friendly and easy to access from PC or mobile. Unfortunately, forecasting is obviously a big issue when it comes to scheduling so we moved on.
Pros
I liked the messaging platform it had for teams. I enjoyed the ease of seeing team member roles. I liked the ease of seeing the daily line up of teams in different departments. I enjoyed being able to flag attendance within the app and reports generated from that.
Cons
I did not like third party app integrations that users would be automatically opted into. Forecasting was a bit clunky also unfortunately.
Alternatives Considered
HotSchedulesReasons for Switching to 7shifts
We didnt. We went with HotSchedules.Response from 7shifts
Hi there, thanks for the review. We appreciate your feedback and really appreciate you sharing with us what you liked, and what you did not like about 7shifts.
In regards to sales/labor forecasting, this is something we are always looking to improve so we appreciate your candor. We strive to provide all of our customers with at least 95% accuracy in forecasting, so if this was something we have not lived up to we want to make it right and work with you to improve your experience. Please reach out to our team any time and we would be happy to help!
On that note, we just released our new Optimal Labor tool which provides hourly sales forecasts which are even more intuitive and transparent. The goal here is to provide managers and operators a visual representation of their labor needs to help them more easily hit their targets with solid forecasts: https://support.7shifts.com/article/310-optimal-labor-tool
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Satisfied user
I am happy that is syncs with Toast.
Pros
Ease of access to message staff, see who is punched in, make changes in real time. The announcement feature and the log book feature.
Cons
The budget tool is very confusing and not easy to navigate.
Reasons for Switching to 7shifts
Cost- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Game changing app!
Overall it’s great! Customer service is my biggest reason for using 7shifts!!!! Questions get addressed the same day! If there’s a glitch or a feature request, they listen and will try to implement on their next update. This app has come a long way. The app is ever evolving and I see new features being added from time to time. Love the support and love the evolution. Price is also fair. 100% will recommend to any businesses!
Pros
A super all-in-one app that does pretty much everything. Scheduling, to time clocking, to event calendar, to messaging, to task assigning. Price is fair and function is easy to use.
Cons
Messaging within the app is slow and unreliable. Amount of notifications received is too much and not easily customizable. Not having the ability to show a staff’s shift from another department that work multiple departments when printing is kind of a bummer (if I am scheduled to work as a manager in admin department, I will not show up in the restaurant department even though I am assigned and appear on schedule).
Reasons for Choosing 7shifts
I started with Microsoft excel. It’s free, but you get what you paid for. Workarounds after workarounds. Then I tried “when I work”. It’s great, but they charge by the employee, which gets pretty expensive after 50+ people. MakeShift was recommended by our payroll company because our time clock is sync’d with MakeShift so we can effectively use labour forecast vs actual labour. But that’s the only thing good about it. Hate the fact I need to use 3 different apps - 1 for manager, 1 for staff scheduling and 1 for messenging… price is also higher too. 7shifts’s pricing is excellent. Flat fee, unlimited employees was huge. Plus the functions available was almost perfect! It hits every check mark and then some. If our time clock data (ADP) can be uploaded to 7shifts or have an integration between the two, that would be a dream come true!Reasons for Switching to 7shifts
Price was the biggest decision maker. Ease of use. And the fact the dev team listen and evolve to make the end user’s experience better is the key reason for the switch. I’ve already seen over 10 major upgrades over the past 2 years. No other products out there can do what 7shifts can!Response from 7shifts
Tom, thank you SO much for such a detailed review with so much thought and consideration - our entire team really appreciates it and looks forward to providing your business with value for years to come.
