About 7shifts












7shifts pricing
7shifts has a free version and offers a free trial.
Alternatives to 7shifts
7shifts Reviews
Feature rating

- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
7 Shifts for restaurant schedule Management
My managers and employees love it.
Pros
It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.
Cons
To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.
Response from 7shifts
Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Still learning the ropes, but seems decent
Pros
We're interested in this app for the optimal labor scheduling feature. Unfortunately, we haven't yet used it long enough for this feature to work for us. Being able to manually add projected sales to the schedule to see the estimated labor % as you prepare the schedule is helpful. The reports seem easy to read. The helpdesk has been responsive so far.
Cons
The cost of the second highest tier plan is the same as the highest tier plan on our previous software. I don't know if this is a good value yet since we haven't been using it long enough to access all the features we need. I'm hoping the longer we use it, the better it will get. So far, myself and my team are still struggling to understand and find everything we need.
Alternatives Considered
DeputyReasons for Choosing 7shifts
We want to access the optimal labor feature in 7shifts. 7shifts seems more geared towards QSR than Homebase.Switched From
HomebaseReasons for Switching to 7shifts
Deputy charges per employee.Response from 7shifts
Thanks for the review Allison! We are confident that our optimal labor tool is going to be a game-changer for your restaurant and our team is here to support your.
- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
7shifts- User friendly and Great!
I would say my overall experience is a 10/10! Such a fantastic software and so user friendly. I have used this software for over two years and have yet to find an issue.
Pros
A major pro for me is that you can update all shift times, sick calls and building changes on the spot and it gets sent out to everyone. That way all employees stay updated as to where everyone is and what time they are available.
Cons
I would be very honest if there were cons about this software, but there is not! We went from making our schedules in an excel doc and this has been an amazing change!
Response from 7shifts
Thanks so much for the review Jessica! We love hearing how much of an improvement 7shifts has been over excel.
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
It’s Okay
Pros
When choosing the highest cost package, you will have access to the most basic necessary functions. They do not charge base level employees to use the app
Cons
Some functions change without first being informed (although they state that they always inform prior to a change). Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so.
They make their customers pay for basic functions through the most costly package
I used to use 7ahifts for over 4 years. I was looking at using them again for a different restaurant. However, the salesperson I encountered was a typical salesperson and never talked to me like they cared about the company Where I’m currently employed. Instead I was told stats about how I wouldn’t find a program cheaper, that they weren’t gouging those who wanted the basic functions I pointed at, and multiple other aspects in which I was wrong. When I pointed that out, he proceeded to raise his voice at me, chuckled and attempted to carry on
I hung up on him at that point of the conversation
I would have never signed a contract with this individual. Hopefully other sales reps actually care about potential customers
Response from 7shifts
Hi Susie,
Thanks so much for your comment. We really appreciate your candid feedback so we can make the 7shifts experience better for all users, and we're sorry to hear your experience was less than ideal.
As a product that is growing and evolving every day, our pricing has changed a lot since you would have first started using 7shifts 4 years ago, but we would like to see what we can do to make 7shifts work for the restaurant you are currently working in. Please drop us a line at [email protected] and we will see what we can do to offer a solution the meets the needs of your business.
In regards to your interactions with a member of our team, I have flagged this to our management team to ensure that we provide everyone the same high level of service that we ourselves would expect.
We apologize if your experience was less than ideal and really take that to heart. We hope that in the future we can earn back the trust you have placed in our business.
- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
I absolutely love 7shifts!
Never had a single issue! Easy to use, navigate, trouble shoot, and I would recommend it to a friend!
Pros
7shifts is easy to navigate for all, easily accessible,
And free of charge in the App Store. This app made it easy to stay organized and worked quickly to do so.
Cons
I love absolutely everything about 7shifts!
Response from 7shifts
You love to hear it. Thanks so much for the kind words Aliya :)