--- description: Review of Digitail Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Digitail | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/4327/veterinary/software) > [Digitail](/software/64441/digitail) # Digitail Canonical: https://www.softwareadvice.com.au/software/64441/digitail Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/64441/digitail?page=2) > Digitail is the leading AI-native, all-in-one platform built to power every part of your veterinary clinic, from scheduling and exams to billing, inventory, and client communication. Trusted by over 10,000 veterinary professionals worldwide, Digitail helps teams work smarter, see up to 2× more patients per day, and finally get home on time. With 15+ built-in AI workflows, 30+ integrations, and a connected Pet Parent App, Digitail unifies your medical records, payments, and communications in one seamless cloud platform. Features like AI SOAP dictation, smart charge capture, automated follow-ups, and real-time inventory tracking eliminate manual work and missed revenue, so your team can focus on care, not clicks. Enjoy migration, white-glove onboarding, and dedicated support from real vet professionals who understand your day-to-day. See Digitail in action by booking a free, personalized demo today\! > > Verdict: Rated **4.7/5** by 97 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 97 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Digitail - **Location**: Iasi, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: $289.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Starting at $289 (USD) per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI Copilot - API - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Billing & Invoicing - CRM - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - Customer Database - Data Import/Export - Document Management - Document Storage - E-Prescribing - EMR/EHR - Electronic Payments - Electronic Signature ## Integrations (16 total) - FetchIt - Google Calendar - Google Maps - Greenline - Inventory Ally - Kumba AI - Okta - ReviewTrackers - SendGrid - Stripe - Stripe Billing - Talkatoo - Text Blaze - TypingDNA Verify 2FA - VetPay ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Veterinary Software](https://www.softwareadvice.com.au/directory/4327/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.softwareadvice.com.au/software/356421/DaySmart-Vet) — 4.6/5 (284 reviews) 2. [Instinct Science](https://www.softwareadvice.com.au/software/319655/instinct-emr) — 4.9/5 (238 reviews) 3. [Covetrus Pulse](https://www.softwareadvice.com.au/software/31981/evetpractice) — 4.0/5 (542 reviews) 4. [Shepherd](https://www.softwareadvice.com.au/software/263143/shepherd) — 4.7/5 (87 reviews) 5. [ezyVet](https://www.softwareadvice.com.au/software/133723/ezyvet) — 4.6/5 (278 reviews) ## Reviews ### "DIGITAIL ROCKS\!" — 5.0/5 > **Christopher** | *21 April 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: It makes us so much more efficient that we are able to see more patients in a day without being overwelmed > > **Cons**: It's not built for boarding (we have a large Pet Resort in addition to our hospital) BUT they did give us a workaround which works great. > > Top Notch\! I actually submitted a ticket today and they had my issue resolved in less than 15 minutes. My Lead CSR had a completely different issue the other day and it was resolved in 5 minutes ----- ### "Digitail has been the best change we could have made." — 4.0/5 > **Heidi** | *6 May 2026* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: I love that it is evolving and they take our suggestions serious so it keeps up with tech. The customer service is quick and helpful. The interface is easy to learn and use. > > **Cons**: Since they make so many changes - it seems to break other parts, so we seem to have to manage or work around a process we get used to until it is fixed. > > Digitail has been a great change from the archaic PMS we used to use. I'd recommend Digitail to practices that want to continue to grow and are not afraid of change and innovation. ----- ### "the best platform for veterinary clinics" — 5.0/5 > **Georgiana** | *11 March 2020* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: We started using Digitail 2 years ago and it has been the best decision for our practice. The features that helped us the most were the reminders for appointments that the platform sends automatically to pet owners and the support that the platform offers for keeping patient records. Before Digitail we had to call the owners ourselves to remind them about their appointments and we kept all patient records on paper and that was very time consuming. > > **Cons**: Because before Digitail we were using pen and paper, it took a while for the staff to get used to the new order of things, but their customer support is always there to help. ----- ### "STAY AWAY FROM DIGITAIL\!" — 1.0/5 > **Deana** | *23 May 2024* | Veterinary | Recommendation rating: 0.0/10 > > **Pros**: There are no pros at this point. They have run us through the ringer so bad we are already shopping for another software. > > **Cons**: They fired our implementation person along with about a quarter of their staff the day before we went live. Their tech support team does not respond to problems. You can't change reminders going out to your customers. Our no show rate skyrocketed after we went live with them. If you have multiple locations, you can't set up your own employees. > > The software is a total joke. We were lied to when we signed and unless you copy the CEO on every email, no one answers. It's just bad software with no customer support. ----- ### "Extremely Versatile, Full of Bonus Features, Best All-Around Vet Software\!" — 5.0/5 > **Anne** | *8 April 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: I love Digitail's accessibility via tablet and phone, which is what I use the most o house calls. I also love the ability to store digital files in their cloud that owners can access via link instead of having to email huge files. I also love the client facing app where owners can access their pet's records and if traveling, other digitail vets can too. > > **Cons**: There are a few things I can not move, like the chat bot and announcement tabs. Sometimes they are in the way and I have to turn the phone sideways to get them out of they way. It should be a choice if the user wants it in the menu or easy access. > > A+ I am glad I chose Digitail as my software. I had used Woofware at VCA, Avimark, Covetrus pulse, EazyVet and Banfield's soft ware. I loved the Shepherd software interface and invoice/flow task board/medical record combining but ultimately I chose Digitail because of the client facing app, telemedicine - virtual lobby and mapping for mobile house calls. It is also very easy to document client interactions and they can also interact and request appointments through the app. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/64441/digitail?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/64441/digitail) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data