--- description: Review of iTRUST Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: iTRUST | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [iPad EMR Software](/directory/14/tablet-pc-emr-medical-software/software) > [iTRUST](/software/64613/itrust) # iTRUST Canonical: https://www.softwareadvice.com.au/software/64613/itrust Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/64613/itrust?page=2) > iTRUST is the leading global software provider for optometrists, opticals, eye hospitals, colleges, and enterprise eye health systems. Supported in USA, Canada, UK, Australia, India, South Africa. iTRUST is an all-in-one cloud-based EHR and practice management platform that streamlines patient care and enhances operational performance with self-service patient booking, automated messaging, and an intuitive POS system. As a secure HIPAA-complaint platform, iTRUST can be accessed via desktop, tablet, or any smartphone. With iTRUST, businesses can reduce the time spent on managing patient appointments by allowing patients to book appointments using a website integrated real-time scheduler. Through the patient portal, patients can set up automatic reminders for future visits and orders as well as communicate with optometry professionals using unlimited 2-way messaging. For POS operations, businesses can instantly generate itemized receipts and customize order forms for seamless transactions. iTrust also offers comprehensive real-time analytics with daily office batch report summaries. Social Reviews Hundreds of 5 star reviews and counting\! STREAMLINE CHARTING Save money with custom built exam templates in the cloud EHR that adapt to your requirements. • Customize exam notes based on your workflows. • Massive selection of optometry charting templates built by doctors like yours. • Create timesaver workflows to finalize patient exams faster. • All the exam data you need at a glance on the exam overview. Learn more about charting PRESCRIBE EFFECTIVELY Seamlessly create, send, and manage all patients’ prescriptions. • Transmit RXs to any valid e-Prescribing pharmacy and lab in the world. • Realtime database updating to ensure the most accurate codes and medications. • Auto coding to save physicians time with reducing medical errors. • Easy access to previous prescriptions to gain insights on sequential prescribing patient management. COMMUNICATE EFFORTLESSLY Seamlessly communicate to patients via 2 way texting, automate appointment reminders, and recalls. • Automated and direct messaging promotes a 5 star patient experience. • Easily add or select from system contacts to transmitted reports to. • Customized message templates enables endless marketing opportunities. • Gain patient’s trust with direct text messaging and save time with appointment auto confirmation via a patient response MANAGE PATIENT CLAIMS AND BILLING Eliminate unwanted manual work during the billing process and gain valuable insurance payer insights. • Generate and e-submit claims to any clearing house, one at a time or in batches. • Outsource or use in office billing to managed all your claims anyplace anytime. • Interactive reporting tables to track and manage all your insurance balances. • Stay in compliance with our auto coding and pre claim validation features. PROMOTE PATIENT ENGAGEMENT Customize your patients experience when making appointments on your website. • Easily link iTRUST calendar to your website with little or no IT support. • Advance calendar settings to have online patient booking the way you want. • Gain powerful patient insights with customized intake forms to be filled out electronically at home. • Create survey questions to attract more potential patients, and track referral sources. > > Verdict: Rated **5.0/5** by 151 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 151 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: iTRUST - **Location**: Miami, US ## Commercial Context - **Starting Price**: USD 0.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: paid yearly - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Canada and 108 more ## Features - Appointment Management - Calendar Management - Charting - Check-in/Check-out - Claims Management - Commenting/Notes - Customizable Templates - Drug Reference Database - E-Prescribing - EMR/EHR - Faculty/Staff Management - For Optometrists - HIPAA Compliant - Insurance Management - Inventory Management - Multi-Location - Online Scheduling - Patient Portal - Patient Records Management - Recall Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software) ## Related Categories - [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software) - [Web-based Medical Billing Software](https://www.softwareadvice.com.au/directory/15/web-based-medical-billing-software/software) - [Optometry Software](https://www.softwareadvice.com.au/directory/104/optometry-software/software) - [Web-Based EHR Software](https://www.softwareadvice.com.au/directory/120/web-based-emr-software/software) - [ONC Certified EHR Software](https://www.softwareadvice.com.au/directory/350/onc-atcb-certified-emr-software/software) ## Alternatives 1. 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[Jane](https://www.softwareadvice.com.au/software/86099/jane) — 4.8/5 (524 reviews) ## Reviews ### "Overall a great service with a lot of upside" — 5.0/5 > **Deron** | *6 July 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The platform really ties everything together with seamless integration between EHR, billing, and my AI tools, so I really only need one service\! > > **Cons**: Not always the most intuitive to navigate and theres a steeper learning curve for some of the modules. ----- ### "Trust and stability" — 5.0/5 > **Marianella** | *1 June 2026* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: I appreciate that it provides me with sufficient confidence and stability in the financial realm. > > **Cons**: There is nothing I dislike about this page. On the contrary, I would say many positive things. > > The price-quality ratio is excellent. It is very reliable, and provides excellent service and speed. ----- ### "Easy and helpful\!" — 3.0/5 > **Verified Reviewer** | *18 November 2022* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: It was so easy to use and yet so helpful. > > **Cons**: It is not anything that I see as a costumer that I would like to change. ----- ### "Reliable and user-friendly platform for patient communication" — 5.0/5 > **Kegan** | *6 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: iTRUST has an intuitive and easy-to-navigate interface making it simple for staff to learn and use quickly. The patient communicate tools are useful, helping streamline outreach and follow up > > **Cons**: some advanced features take time to learn, and the initial setup can feel a bit overwhelming. There are also areas of the interface that could be modernised, and occasional customisation options are limited. > > My overall experience with iTRUST has been very positive.It provides a strong combination of ease of use, reliable patient communication tools, and solid security features ----- ### "Worth it for a small business" — 5.0/5 > **Sam** | *1 June 2026* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: There's peace of mind in knowing that something as serious as medical records and appointments is easy to use and reliable. > > **Cons**: Overall my experience has been satisfactory, but there was a few refresh glitches that could have been on my network's end. > > It's been very positive and well worth the money. For smaller practices it's nice to have the software do the work. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/64613/itrust?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/64613/itrust) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data