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description: Review of ChatterMate – The Open-Source AI Chatbot Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ChatterMate – The Open-Source AI Chatbot | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [ChatterMate – The Open-Source AI Chatbot](/software/650145/ChatterMate-The-Open-Source-AI-Chatbot)

# ChatterMate – The Open-Source AI Chatbot

Canonical: https://www.softwareadvice.com.au/software/650145/ChatterMate-The-Open-Source-AI-Chatbot

> ChatterMate is an open-source AI chatbot solution designed for customer support teams across businesses of all sizes, from small startups to large enterprises. The software is deployed in the cloud, making it accessible from any web browser without local installation. ChatterMate helps support teams manage customer conversations, automate common responses, and route inquiries to the right agents, reducing manual workload and response times. Core features include AI-powered chat automation, conversation routing, real-time agent handoff, and analytics dashboards that track chat volume and team performance. E-commerce, SaaS, and service-based businesses can use these tools to handle high volumes of customer inquiries without adding headcount. Because ChatterMate is open-source, technical teams can customize and extend the platform to fit specific workflows. Support is available through an online knowledge base, community forums, and email, giving users multiple ways to find answers and resolve issues.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: ChatterMate – The Open-Source AI Chatbot

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/650145/ChatterMate-The-Open-Source-AI-Chatbot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/650145-ChatterMate-The-Open-Source-AI-Chatbot/> |
| en-AU | <https://www.softwareadvice.com.au/software/650145/ChatterMate-The-Open-Source-AI-Chatbot> |
| en-GB | <https://www.softwareadvice.co.uk/software/650145/ChatterMate-The-Open-Source-AI-Chatbot> |
| en-IE | <https://www.softwareadvice.ie/software/650145/ChatterMate-The-Open-Source-AI-Chatbot> |
| en-NZ | <https://www.softwareadvice.co.nz/software/650145/ChatterMate-The-Open-Source-AI-Chatbot> |

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