---
description: Review of The HindSite Solution Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: The HindSite Solution | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Service Work Order Software](/directory/1544/work-order/software) > [The HindSite Solution](/software/6608/the-hindsite-solution)

# The HindSite Solution

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> The HindSite Solution is a field service management solution designed to help small and midsize employees manage their field workforce. features of this solution include work order management, time and material tracking, contact management, billing and invoicing.&#10;&#10;&#10;This solution helps field workers to collect field data and report incidents to back office. Work orders can be downloaded on laptops and mobile devices. It provides driving directions, records any materials used and collects and automates time records. The solution can also capture signatures and attach photos to work orders. The field technicians can also calculate and print bills in the field.&#10;&#10;&#10;The data is sent to the office, where incomplete jobs can be rescheduled and work can be invoiced using a certified Quickbooks interface. The solution is installed on-premises and offers monthly subscription-based pricing. It is suitable for wide range of service businesses including, cleaning, plumbing, electrical, HVAC and repairing.
> 
> Verdict: Rated **4.0/5** by 30 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 30 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: HindSite Software
- **Location**: Saint Paul, US
- **Founded**: 2001

## Commercial Context

- **Starting Price**: USD 99.99
- **Pricing model**: Per Feature
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Mexico, United States

## Features

- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Contact Database
- Contract/License Management
- Customer Database
- Dispatch Management
- GPS
- Groundskeeping Management
- Irrigation Tracking
- Job Costing
- Job Management
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Payment Collection in the Field
- Payroll Management
- Quotes/Estimates
- Routing
- Scheduling

## Support Options

- Chat

## Category

- [Service Work Order Software](https://www.softwareadvice.com.au/directory/1544/work-order/software)

## Related Categories

- [Service Work Order Software](https://www.softwareadvice.com.au/directory/1544/work-order/software)
- [Field Service Mobile Apps](https://www.softwareadvice.com.au/directory/1875/mobile-app/software)
- [Landscape Software](https://www.softwareadvice.com.au/directory/4195/landscaping/software)
- [HVAC Software](https://www.softwareadvice.com.au/directory/1552/hvac/software)
- [Field Service Management Software](https://www.softwareadvice.com.au/directory/4540/field-service/software)

## Alternatives

1. [FieldPulse](https://www.softwareadvice.com.au/software/109782/fieldpulse) — 4.6/5 (428 reviews)
2. [BuildOps](https://www.softwareadvice.com.au/software/426830/buildops) — 4.4/5 (177 reviews)
3. [ServiceTitan](https://www.softwareadvice.com.au/software/155551/servicetitan) — 4.3/5 (325 reviews)
4. [Service Fusion](https://www.softwareadvice.com.au/software/5783/service-fusion) — 4.3/5 (308 reviews)
5. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1456 reviews)

## Reviews

### "Hindsite Saves time" — 5.0/5

> **April** | *2 July 2019* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Hindsite saves time with the mapping. You know exactly how many miles from the next job your technician is and they are not wandering aimlessly around for the next stop.
> 
> **Cons**: I cant say I have a con because they have now even added texting, who doesn't like to text a customer, again\!\! game changer\!\!
> 
> overall, Hindsite has saved us the aggrevation of scheduling, frustration of not knowing where the technicians are. Their help department is the best, if I call to get their help, I know that I will not have to call back

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### "overall ok" — 4.0/5

> **tracey** | *7 June 2021* | Consumer Services | Recommendation rating: 5.0/10
> 
> **Pros**: I like the ease of scheduling and all the features/notes in the clients data.
> 
> **Cons**: Not being able to take payment directly from the mobile app is a big issue. The only way to take payment was to go back to the web browser and sync the program to quickbooks for my invoice to show. This is a huge waste of time and extra steps. Would also like to create invoice without scheduling and attending an appointment for clients.
> 
> The product overall is not bad but is missing key features compared to what the leading competitors offer for the same price. Customer service however is horrible. Cannot reach ANYONE when you call sales or service. Even after multiple voicemails it is impossible to get a call back within the same day.

-----

### "10+ year user" — 5.0/5

> **Aaron** | *3 July 2018* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: Scheduling and mapping are excellent.  Great integration with Quickbooks.  Great for a service company.
> 
> **Cons**: Products are often released before fully developed.  Does not do cpnstruction or sales amd marketing real well.

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### "Hindsite" — 5.0/5

> **Megan** | *22 December 2017* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: User friendly and makes scheduling very easy. You cannot go wrong using this software and your company will profit.

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### "User friendly and makes scheduling very easy. You cannot go wrong using this software." — 5.0/5

> **Chris** | *8 March 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: Having contracts in the system and knowing that once they are completed they will get billed properly.
> 
> **Cons**: Anytime you need to make a change to a contract it seems like it is easier to delete the current one and add a new one.
> 
> Great product for service companies. People are very nice and they are responsive.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/6608/the-hindsite-solution)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/field-service/hindsite-solution-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/6608/the-hindsite-solution> |
| en-GB | <https://www.softwareadvice.co.uk/software/6608/the-hindsite-solution> |
| en-IE | <https://www.softwareadvice.ie/software/6608/the-hindsite-solution> |
| en-NZ | <https://www.softwareadvice.co.nz/software/6608/the-hindsite-solution> |

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