--- description: Review of ReservationKey Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ReservationKey | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Motel Software](/directory/3968/motel/software) > [ReservationKey](/software/66333/reservationkey) # ReservationKey Canonical: https://www.softwareadvice.com.au/software/66333/reservationkey Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/66333/reservationkey?page=2) > ReservationKey is a cloud-based reservation management solution designed for hotels, inns, bed and breakfasts and other vacation rental businesses. Key features include a mobile-friendly user interface, calendar management, built-in email templates and online payment processing. ReservationKey allows hotel managers to create reservation websites using built-in themes or customize pages. view property availability through a calendar. Bookings can be modified in the calendar view by dragging and dropping reservations to different dates. ReservationKey lets users monitor traffic on the booking page, as well as when a customer makes an availability search. Users can also track reservations made by each member of their staff through individual staff accounts. The solution offers integration with MyAllocator that provides connections to other online travel agencies such as Airbnb, VRBO, Expedia, TripAdvisor and more. Services are offered on a monthly subscription basis with support available via email, over the phone and through an online knowledge base. > > Verdict: Rated **4.9/5** by 103 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 103 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ReservationKey - **Location**: San Ramon, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: USD 37.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: ReservationKey ricing is based on the number of units being managed. Prices range from $29/month for 4 units, up to $467/month for up to 500 units. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, English, French, German, Hungarian, Irish, Italian, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: Argentina, Australia, Brazil, British Virgin Islands, Canada, Chile, Italy, Luxembourg, Mexico, New Zealand, Puerto Rico, Thailand, US Virgin Islands, United Kingdom, United States ## Features - Access Controls/Permissions - Activities Booking - Activity Dashboard - Availability Indicator - Availability Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Calendar Sync - Channel Management - Credit Card Processing - Customer History - Customer Support - Customisable Branding - Customizable Reports - Customizable Templates - Data Synchronization - Discount Management ## Integrations (1 total) - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Motel Software](https://www.softwareadvice.com.au/directory/3968/motel/software) ## Related Categories - [Motel Software](https://www.softwareadvice.com.au/directory/3968/motel/software) - [Resort Management Software](https://www.softwareadvice.com.au/directory/582/resort/software) - [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software) - [Hotel Management Software](https://www.softwareadvice.com.au/directory/4504/hotel-management/software) - [Bed and Breakfast Software](https://www.softwareadvice.com.au/directory/3741/bed-breakfast/software) ## Alternatives 1. [Sirvoy](https://www.softwareadvice.com.au/software/156859/sirvoy) — 4.7/5 (301 reviews) 2. [Lodgify](https://www.softwareadvice.com.au/software/140962/lodgify) — 4.5/5 (1282 reviews) 3. [Caterbook](https://www.softwareadvice.com.au/software/84851/caterbook) — 5.0/5 (24 reviews) 4. [Stayflexi](https://www.softwareadvice.com.au/software/412632/stayflexi) — 4.7/5 (154 reviews) 5. [Cloudbeds](https://www.softwareadvice.com.au/software/167761/cloudbeds) — 4.3/5 (337 reviews) ## Reviews ### "So glad we signed on" — 5.0/5 > **Charla** | *29 November 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Great Customer Service -- really responsive, and personable. The Built In Website, and Payments. Auto Scheduled Emails. No Contracts; No Set Up Fees. A great price -- well worth the fee even just for someone with one unit, or a small inn. Ease of use. Having Multiple Users. The Mobile Version -- I have easily been taking reservations from a hammock at the beach just on my Smart Phone. > > **Cons**: Because the software is made for a myriad of Hospitality Services Providers (Hotels, Campgrounds, BnBs, Vacation Rentals), it's hard to provide the right thing to a diverse group of users. That being said, the User Forum was amazing\! If we encountered a quirk that worked well for a Hotel User, but not-quite-right for our needs, there would always be another helpful User who knew how to accomplish what we needed with just a few little User Tweaks. The entire User Forum was full of happy, generous users who were keen to share their ideas and help others. > > I can truly say that our company growth was due, in large part, to implementing Reservation Key. I was originally a "One Woman Show" trying to keep on top of reservations, Guest Emails, Payments, Website Updates, etc. We adopted RK when we had 3 units. Today, our company has 22 units, and several staff members. Having access to this technology at such an easy Monthly Price and Easy Learning Curve meant that I could scale the business, and have more free time (and less frustration). Without RK, I would have easily been burnout once I hit 5 properties, and we would have never had the opportunity to provide employment to so many great people. I speak at Industry Events and "Have you considered ReservationKey?" seems to be a frequent piece of advice that I am giving attendees as they explain their personal frustration with choosing between Reservation Spreadsheets or Over-Priced Software. I know ... it sounds like too glowing of a review. I've used the ReservationKey since 2009. When any company over-delivers by as much as ReservationKey as over-delivered, it shouldn't be surprising that they have overly happy users willing to write long-winded online reviews. But if you don't believe that I am a real person, and a real user, just track us down on Google. Our Company is "Rockies Rentals". We are based in Canmore Alberta Canada. My name is Charla. ----- ### "Reservation Key is Invaluable to my Business" — 5.0/5 > **Robert** | *11 October 2018* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Flexibility, amazing support for questions, ease of use, email templates (with tracking capabilities), access on my computer and iPad. > > **Cons**: There really is nothing I am unhappy with. > > I started a small hotel 7 years ago with never having been in the business and no idea where to start with a reservation system. Another hotel recommended Reservation Key and I am glad I followed their advice. From the beginning, it was very easy to set up and learn. Also, they continue to refine and add features. I am also amazed how fast and thorough the support is. The system is very easy to use but it also has LOTS of functions that I can sometimes forget. No question is too small for an answer, and it is easy to search on their support site for most answers. I do not hesitate at all to recommend Reservation Key to others. ----- ### "Love this system\!" — 5.0/5 > **John** | *13 August 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: ReservationKey is very affordable. It has all the features that much more expensive software and with a little work, you can customize it to do just about anything you need. > > **Cons**: The initial setup is a bit of work but once you get past that it's great. ----- ### "many years of great experience" — 5.0/5 > **Reinhold** | *25 April 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: We are using Reservation Key since 2012 and chose it because at this time it was one of the most affordable softwares around and easy ti use. The integration into our website and customizable look made it an outstanding choice. Of course the customer service was ready to help setting things up to our liking. Never once did we feel we made a wrong choice. The software definitely has all the features you might be looking and we must admit that we don't even take advantage of things that are there to run a successful business. > > **Cons**: For us cons don't exist. Only this question seems to be a con since it is looking for more words. > > In our experience the integration with MyAllocator was one of the biggest achievements that the company did and it happened just in time for us, when it became unfortunately necessary to join OTA to keep bookings strong. The customer service of this company is simply outstanding. Whenever you have question, they get resolved via the "forum" , which seems to be a great way to communicate. In our memory we never needed a problem solved over the phone. ----- ### "Great Value for Money and all the functions you need\!" — 4.0/5 > **Santiago** | *30 October 2018* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Great value for your money. We also really like all the features that the tool offers, like reporting tools, calendar view, customer data base. The tool is very easy to use, and efficient. > > **Cons**: The booking page is very old school, and not very pretty. It also does not give you a lot of room to edit if you are not an advanced coder. Having said that, it works very efficiently. Direct bookings come through without any issues, howerver I would like to provide to my guests a more user friendly, and modern reservation page. I am sure Reservation Key will improve this part of the tool. > > Very good\! ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/66333/reservationkey?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/66333/reservationkey) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data