--- description: Review of Successware Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Successware | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Solar Software](/directory/3865/solar/software) > [Successware](/software/66541/successware) # Successware Canonical: https://www.softwareadvice.com.au/software/66541/successware Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/66541/successware?page=2) > All-in-one software to manage dispatching, customer information, service agreements, accounting, sales leads, and more. Our industry-leading mobile field service solution, Successware Mobile, allows techs to fully run their jobs from the field including time stamping, invoicing and payment processing all of which are synchronized into Successware in real-time. Full operational and accounting reports will allow you to analyze and manage your business allowing you to achieve higher profits. > > Verdict: Rated **4.1/5** by 77 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 77 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Successware - **Location**: Clarence, US - **Founded**: 1995 ## Commercial Context - **Starting Price**: USD 190.00 - **Pricing Details**: Please contact Successware directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Billing & Invoicing - CRM - Contact Database - Contract/License Management - Customer Database - Customer History - Customer Management - Customisable Branding - Customisable Forms - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export - Dispatch Management - Document Storage ## Integrations (4 total) - CompanyCam - Dropbox Business - Podium - QuickBooks Payroll ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Solar Software](https://www.softwareadvice.com.au/directory/3865/solar/software) ## Related Categories - [Solar Software](https://www.softwareadvice.com.au/directory/3865/solar/software) - [Service Dispatch Software](https://www.softwareadvice.com.au/directory/411/service-dispatch/software) - [Electrical Contractor Software](https://www.softwareadvice.com.au/directory/3965/electrical-contractor/software) - [Roofing Software](https://www.softwareadvice.com.au/directory/67/roofing-siding-contractor-software/software) - [Field Service Mobile Apps](https://www.softwareadvice.com.au/directory/1875/mobile-app/software) ## Alternatives 1. [Synchroteam](https://www.softwareadvice.com.au/software/14400/synchroteam) — 4.4/5 (95 reviews) 2. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 3. [FieldPulse](https://www.softwareadvice.com.au/software/109782/fieldpulse) — 4.6/5 (411 reviews) 4. [mHelpDesk](https://www.softwareadvice.com.au/software/23923/mhelpdesk) — 4.3/5 (823 reviews) 5. [Zuper](https://www.softwareadvice.com.au/software/239881/zuper) — 4.5/5 (42 reviews) ## Reviews ### "Robust, but there's a learning curve" — 5.0/5 > **Amanda** | *22 August 2019* | Construction | Recommendation rating: 8.0/10 > > **Pros**: I like that we can handle so many parts of our business with this software, from invoicing to our customer database; a wide range of reports from equipment installed to job costing. I appreciate it being hosted in the cloud so that I can access all our files from anywhere as long as I have internet access. > > **Cons**: It looks and feels a bit antiquated. It's not very intuitive. Could use a facelift. > > Overall I like the program and all it has to offer our business. ----- ### "Successware21 Review" — 4.0/5 > **Anthony** | *28 August 2019* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: This software can be great for the right business and individuals. The processes we've put in place within Successware21 couldn't really be done for our business with any other software on the market. I'm not saying Successware21 is amazing because it's not, but as an an individual I prefer the old-school style of data reporting essentially tabular data models. The combination of the styling and the specific business solution it provides would be what I like most about the software. > > **Cons**: There are some limitations within the boundaries of the developers who created the software.. Such as we've had problems adding simple HTML img tags to the automated Successware21 customer emails. And, we've had to customize a few integrations for our PBX system. > > Some users have difficulty navigating the software with due process, meaning they cannot follow all of the guidelines we have set in place and user errors do happen. I'm sure this is common with any software.. Overall good experience, can export invoices, track phone calls, and follow jobs to close. ----- ### "SuccessWare21" — 4.0/5 > **Lynn** | *27 September 2018* | Package/Freight Delivery | Recommendation rating: 8.0/10 > > **Pros**: We've been using SW21 for a long time, almost 20 years. It's great that it does everyone in one system\! > > **Cons**: The look is a bit outdated. it's difficult for new people to learn > > We have continued to use the software for a long time. They listen to our enhancement requests (especially support team, which is appreciated). Customer service support at times has been a bit short and come across like we should know what we don't and be a bit snippy about it with an attitude "You don't know that? or why are you doing it that way?" ----- ### "Best software for a growing HVAC company" — 5.0/5 > **Terri** | *29 June 2020* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The most beneficial part of the software is the integrated accounting and the reporting that comes with it. We are able to see how the business is doing on a daily basis, and compare it to our goals and KPI's. The reporting has endless possibilities - there are standard reports, but you can also build your own reports if there is something specific you want. > > **Cons**: We are looking forward to the updated look and feel of the software that they are currently working on. > > Our experience has been exceptional. The initial learning curve can be steep but the rewards are endless. We have been using this software since 2014 and have never regretted the decision. ----- ### "Great all-inclusive program" — 5.0/5 > **Cheryl** | *14 August 2019* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I really like to have all aspects of the job coordinated within SW21. From the scheduling, to the billing, to the vendor invoices, it all ties together centered around the job. I think the accounting program within SW21 is very efficient. > > **Cons**: There are a few small things I would like to see tweeked but not enough to have called about it. For the most part, I am very happy with the program > > Compared to the bare-bones program we used previously, this has allowed us to streamline our office tasks and stay on top of job cost. It was a bit of a learning curve to get going with it in the beginning 6 years ago, but I am so used to it now and love it\! ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/66541/successware?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/66541/successware) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data